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February 2024 by D OVE
Worst post office in the world!!!! I have very important documents that went sent on 2/12/2024 via certified mail, and I also have mail notifications. But I haven't received any mail this week!!! I had issues with this post office before for not receiving my mail. They should all be fired!!!
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February 2024 by jake
100% they steal packages and dont know how to do their jobs"delivered to my mailbox" soooo many times over the years and was told it was "delivered" so they cant do anythingwill be reporting to investigations
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February 2024 by Al Ministeri
took the day off from work to wait for a package that was coming in from overseas that I have been waiting over a month to get, just to get a text from my neighbor that the carrier had not only left a "we missed you slip" but that is was left in the wrong mailbox. how to you deliver mail and are not capable of seeing the difference in numbers. I then called the office to see if I could come by to pick it up and the rude operator just kept saying we cant guarantee that it will be here and we close at 5 pm today. keep in mind this is at 2 pm... if there was an ability to leave less stars, I would.
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January 2024 by Christian G
Nice staff.
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December 2023 by Dalvin Golden
I live in a area this office delivers to and my mail is late everyday.And when I say LATE I’ve sometimes had to wait till 6-7:00pm for mail to come.Sometimes my mail won’t even be delivered for a day or two after.What this office and all of its workers need to realize is some people are waiting important mail(like CHECKS) and certain documents to be delivered on time.I’ve been going here almost all my life and it’s always had horrible customer service and lazy management.Seeing how in the reviews they’ve gotten complaints for more than 6+ years maybe it’s time to hire all new staff to replace the horrible workers they have now.-just a guy who wants his mail delivered before 7pm
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December 2023 by Morgan Louise
Staff is patient, friendly and helpful every time I come here.
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August 2023 by Dandelion Wine
Clerks are not friendly and have very little patience
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August 2023 by Desteny O.
RUDEEEE!!!! They are disrespectful and they just don't care about your situation. I called twice and got hung up on and was not given an answer. My package has been on "awaiting delivery scan" for a whole damn month. Where is my package??????? I never received a note either of a rescheduled date to deliver my package? Was it stolen????
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April 2023 by Jenny AZ
They don't process passports at this location. They say least called us to let us know. Though it was after waiting several weeks thinking we had a valid appointment.The website let us make an appointment a month in advanced even though this service is not available at this location.
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March 2023 by Lea L.
They only had two person working the counter. Happily I came early before too many people came in. I was able to come in and out. The staff was very nice.Postal office located in the shopping plaza, where there is the market by Superior. Also, there's a planet fitness, a beauty supply store and a whole swap meet.Everything you need with ample parking
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February 2023 by Miosha Page
Whoever is delivering out this USPS has jacked up several deliveries to my building. They have effectively lost my package, (and put someone else’s mail in the wrong mailbox) saying it was delivered but I have yet to receive my package. I don’t believe anyone stole my package. In fact, I believe my package is inside one of the locked package boxes that they refuse to give me access to. They don’t listen, because I made it clear in the second investigation that that’s where I believe my package is. I’m so tired of the run around and unhelpful nature of USPS lately.
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December 2022 by Mil K.
This rating is for the customers. Is this post office slow? Yes. Are they criminally understaffed? Yes. Are the employees ever a bit brusque? Yes. But sometimes the reason the lines are so damn long and the place feels so hostile is because many of the customers do not share one braincell between them. I have never seen so many surly, unprepared, entitled, and just plain d*** people in my life. I've seen the staff screamed at because:- The customer handed over a violin, with an address label taped to the case, and couldn't understand what the problem was. - The customer threw a bunch of weirdly shaped stuff in a flimsy Hefty trash bag, tied the handles, and demanded to mail it.- Customers constantly trying to send a return to Amazon with a UPS label on it and refusing to believe when they are told the post office is not UPS. - Many customers hand over their envelopes with no address on them. They are all shocked and angry to be told "No" when they pull up the address on their phone, hold it up to glass, and demand the employee addresses their envelopes for them. - Even more customers at the window with things like large lamps or giant framed posters. When they're told they need to box it, they demand free boxes, bubble wrap, packing peanuts, scissors, a marker, tape, etc. as if life is preschool and there is always a teacher passing out free art supplies. I've had to go to this post office least once a week for years. I dread it. I'm here in a long line writing this review right now. But as awful as it is, I can't give the employees a completely bad review. I see almost all of them working here six days a week. It can be slow when they need to spend ten minutes with each person teaching them to use logic and basic life skills. I don't know how they stand it.Even after spending 15 minutes here I literally hate humanity. At this point I wouldn't surprised to see one of these customers put a stamp on a baby's forehead and scream at the employees for not taking it.
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December 2022 by Tyshown Ramirez
It’s always slows and they only had 1 person working the window it’s was like 8 people after a couple people were served 5 more people came in they need more people Woking there
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October 2022 by Shonari J.
Abhorrent have 3 apartment complexes have not received mail in 3 days but they either hang up the phone or refuse to answer.... see you guys in the morning.... this is ridiculous!
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October 2022 by Tony J.
This is such a ghetto location. Staff will close it any time regardless of posted hours. Parking lot is also a nightmare.
