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August 2024 by may Works
I really don’t visit this usps unless I need to mail an item via the retail clerk. Since I live near this location it’s very convenient ..The staff at this location are always very unprofessional and rude…I gave this place a chance on July 5 2024 because the staff was professional…I came into post office on 7 29 2024 but unbeknownst to me the staff on the 5th were not the regular staff at the location… I mailed certified letters and clerk rudely says I have to place the stickers on the envelopes np… it’s not a big deal but the previous staff always placed the information on the letters..the service clerk didn’t even allow me to pick the receipt option..I noticed how they speak to other customers - this was the last straw… the location needs to remodel their staff… it’s ridiculous the behavior of these individuals
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July 2024 by Adam M
This is a great Post Office, I was able to return something that I ordered here. It's near a Metro and it offers a lot of services that I haven't seen at other Post Office's.
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July 2024 by Matt
Visited in the last 30 mins of their operating hours on a Wednesday, and was greeted by friendly faces. Other reviews mention “attitude and rudeness” which I did not experience, and my courtesies were all reciprocated by the staff. I was shipping a package internationally and interacted with two workers who both chatted with me and helped me with what I needed. Some of these reviews are straight up racist. I parked out front and was in and out in 15 mins. It was a little warm inside and messy, but everything was stocked and available upon request. I would definitely visit this location again.
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June 2024 by DCTF (Donielle Belle Owen)
The store looks abandoned and the customer service agents are ignorant!!
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May 2024 by Julz R
This location doesn’t even deserve 1 star. Specially when a complaint was filed for how horrible this office is managed and instead “one is in the wrong” for not allowing yourself to be disrespected. I asked twice for mail because the notice of mail wasn’t in the PO Box and the there’s one lady on the right that always on her phone with her headphones unapproachable. Two of these associates raised their voice when I asked about this and ambushed me as if I’m in the wrong for asking for my mail. The two that literally treated me horribly in this picture. This is not a location you can drive to since it’s paid parking anywhere in DTLA as we all know. Rude service, rude management, and not enough accountability for their actions. Terrible all over!
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May 2024 by Cynthia Anderson
This location is closed during operating hours more times than not when I visit.
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May 2024 by Patty Campos
RUDE RUDE RUDE!!!!!!!
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April 2024 by Seongae Kim
Apparently it's open until 5:30... I arrived at 5:12, but the door was closed. In a short while, many people were shaking the closed door and then turning around and leaving. How embarrassed would it be for people who have really urgent business to do?
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March 2024 by Seongae “김지우” Kim
The staff doesn't do any work. They just tell you to go to the machine, get a label, attach it to the parcel, and throw it in the parcel pile.
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February 2024 by Marielle
I'm only giving 4 stars because they are usually low on shipping items for sending gifts (inconvenient but not the end of the world). Lots of neg reviews but I've never had a bad interaction with the ladies here. I've seen them verbally abused by town men, however.
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February 2024 by Stardel Le'mon
I went into this post office at 8th & Flower next door to LA Fitness on 2/14/24 in the 11am hour. I paid for postage on a birthday card envelope, inside a 25.00 gift card from the cheese cake factory. The pink envelope was going to my niece in Long Beach for her 2/21 birthday. Someone working within this post office took off the tape I had secured the envelope with And stole the twenty five dollar gift card.This is low and this individual has no morals and have no business working in the postal system.
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January 2024 by Juan C Machado
This might be the worst postal office in the entire country. The workers are rude, condescending, and most unhelpful. On top of that, it regularly closes early (or opens late) without so much as a note on the door.
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December 2023 by Erika S.
ZERO STARS. Terrible USPS, workers are very lazy. The person I talked to was on her airpods and phone. NOONE was in line and I was asking for a receipt for my packages with prepaid labels already and the workers said I had to "go to the self service to get the receipt" there are 3 self service machines and only 1 was working while there were 4 people standing in line to get labels. The same worker also has attitude when speaking to customers and assisting them.
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December 2023 by Alexis Reneé
The workers in there are too ignorant to be so condescending. POOR PROFESSIONAL BEHAVIOR! can’t even ask a question without receiving an attitude. they talk about the customers as if they’re not standing there. they are extremely rude and they talk about nonsense loud and proud instead of doing their job. poor representation of the federal postal service. it’s quite sad and i really hope they rehire new individuals!
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December 2023 by Candice Lews
THE ATTITUDE From your workers are just plain RUDE!! I've never been talked to like that at a post office simply asking to scan a package. The place is dirty then I was told to go to the kiosk when absolutely no one was in line just so I can get a receipt for a prepaid label. How hard is it to do the bare minimum! If you hate your job quit! She had a complete attitude when 2 post workers sitting at the desk doing nothing. The machine didn't even have receipt paper I had to leave! If I can give zero stars I would!
