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February 2024 by Bobby Ohadi
Great store with helpful and friendly staff.
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February 2024 by Stephanie Susilo
Friendly staff and convenient location in Sawtelle! Always quick and easy service esp for printing and mail ? p.s. don’t forget the free validation for parking
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February 2024 by Aïda Boukenter
Great customer service ! The guy helped me, printed my stuff in no time and was very nice !
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January 2024 by Shui Y
The associate is super helpful and nice! It’s so easy and quick to print documents here. Also they have 30min validation for parking which is a plus.
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January 2024 by Truth Seeker
UPDATE: Like I said, if I’m not in town, you leaving me a voicemail doesn’t warrant you being unprofessional. Also, they never texted me so whoever is replying is lying. But again, not surprised. SMHI’m not really surprised by the low rating of 3.6. I rented out a mailbox at this location because I relocated to LA for work. These people are extremely rude, you’d think I rented a mailbox at their house or something. One time I received a lot of packages, but I was caught up on a work trip and couldn’t get back quick enough. These people actually yelled at me over the phone, left nasty voicemails as well. The woman and the man, sounded older in age. This wasn’t the first time the old man had been rude, I experienced it when I was opening the box. It’s almost like they wake up annoyed or something. And based on the reviews, they must have a lot invested in or on the location bc nothing is being done..Never again. Not worth the drive or hassle. Glad I found a place to stay when it was time to renew. SMH.
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December 2023 by Alli
Such a bad customer service. The lady helping me sounded like she was annoyed the whole time. I constantly felt under attack. Do this, do that. You had to have this and that. I didn’t need that attitude while simply doing a return.
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December 2023 by Aiman Nader
Make sure to package all of your documents before arriving to the store or make two trips as one of the employees over there likes to read through confidential documents sometimesThe clerk claims the address was in the documents - no it was not. Even if I’m sending it to an external company they have compliance, but that clerk is just too nosy.
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December 2023 by Daniel Olson
Convenient and quick for amazon returns. But the older man is one of the rudest people I have ever interacted with. Talks to people like they are stupid and is incredibly condescending.
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December 2023 by Christian Gomez
It was fast and easy going process with two great employees helping me and were very welcoming and kind both with great customer service and helped me get what i needed done with patience and professionalism
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December 2023 by Debora Hedvat
Love this location. All the employees are supper nice and friendly, specially Michell, Mark and Steve.
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October 2023 by Cal
The people at the DMV and US PS are much nicer than the people who work here, which is an appalling statement to make.
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October 2023 by Wing Lu
Amazing people and good customer service!The older gentleman and the lady were super nice! Made our day!
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October 2023 by Roy R. Platt
Been going to this UPS Store for over four years. I have a box here and have my mail and packages delivered here.Anyone who lives in an apartment or who travels a lot should have a safe place to have their mail and packages delivered. The UPS Store is a safe place to have your mail and packages delivered.From time to time have also used a few of the many services offered here. I have used the Notary service, the shredding service, and have also sent packages from here.Everyone here is always very nice and very helpful.
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October 2023 by Alyssa L
I’ve visited this location multiple times (always just to drop off a quick return) and I don’t think I’ve ever had a good experience here. The 2 gentlemen that are usually there are some of the grumpiest and most unpleasant people of any UPS store I’ve ever been to.
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September 2023 by Benjamin Esfandi
I’ve had a mailbox here for 3 years and use them for different services. The only reason I didn’t give them 5 stars is because I sometimes encounter a bad attitude by staff but generally good.
