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December 2023 by Miri Yoo
I had the pleasure of being assisted by Anthony R. and he was extremely helpful and patient. I needed to print labels and not only did he assist me with that but he also went above and beyond by packing and taping everything securely. His willingness to assist made the entire process smooth and stress-free!
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December 2023 by SeeVa Dawne
Dealt with a very unprofessional worker there today. She was unapologetic and unhelpful. I actually called UPS to complain because it was so bad. Please train your employees if they have never worked in customer service.
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October 2023 by Tanya Rozen
Wonderful experience and service from Anthony R.And this store is very nice
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October 2023 by Connect On Camera
Have been to MANY UPS stores in the US. The team of Chris, Chuck and Julia are a cut above. Love their service and attitude!
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July 2023 by Nadine Zanotti
I love this place.. They remember my name because I have been a customer for years and everybody is nice and helpful. Chris is a constant face there and he is very knowledgeable. . He knows how I like things done and he helps me anytime he can.I need to mention the customers. Some of you are really shameless.. The people that work at the UPS store are not your personal slaves. Be nice. It does not cost anything. If you ask for help, they will help you but some of you are just entitled, rude a----. There is no need for that. Treat people the way to be treated..
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July 2023 by Luana R Turner
Great UPS store and Anthony is the best! He helped me with laminating and not only did a wonderful job with my materials, but was helpful at the end of his shift and answering all of my questions. You have some great employees at this location! Thank you Anthony!
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July 2023 by Lauren Peltz
Chris & Jason we’re above and beyond helpful. THIS is the best UPS store in Los Angeles. Always friendly & courteous!
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July 2023 by Annalisa Dominguez
Anthony R. Was very helpful and got me through the entire shipping process while helping two other customers. It was a great experience.
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July 2023 by Abigail R.
The rudest, most disrespectful workers I have ever experienced in my life. If i could give them zero stars I would.And I did email them and have no response still. The way I was treated was horrific. Ive never been spoken to so rudely and dismissed when I had everything they asked for except a minor change of spelling on my last name (because of security issues for deliveries).
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June 2023 by Margaret Barrett
Chris at this store was super helpful, very nice, and assured me that the “complicated” items he was packing for me would arrive in one piece! Looking forward to his promise coming through! I use this UPS store all the time, and all the clerks are fast, efficient, and do their jobs well—I’m happy to have them in my neighborhood.
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June 2023 by Nickolas P
Anthony was super helpful last time I was in UPS. I had a ton of shredding to do and he made it easy peasy!
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June 2023 by Solid B.
This review will show how you lost a customer ,after 16 years, over 2 arrogant and condescending seemingly new hires; Jason and Anthony. On Saturday June 17th at 5:01 PM sharp I arrived at your store, after an 1hour drive from Acton, to collect an important piece of mail of which I couldn't wait to be forwarded to me. Even though I pleaded with Anthony and explained that I drove for an hour, he refused to walk around and get my mail because "I had to have my key," he claimed . Apparently he was in a mood to "teach someone a lesson". Jason made sure that Anthony wouldn't "fold under pressure" and go around to the mailboxes and collect my mail. In short; they both wasted an entire 10 minutes arguing with me instead of investing 15 seconds helping me out. In the 16 years I have had my mailboxes with you , having a key or not was never an issue, furthermore, I have never experienced such condescending customer service and total disregard to a customer in need of help. That unprofessional "**** and dumber" duo is certainly not a good representation for your location and it's up to you what you decide to do with them.As for me, I will not be renewing my business with you.
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June 2023 by Andrea W.
On Wednesday afternoon, June 7th, I made an urgent visit to the 8033 Sunset location to get a LiveScan. The new Certifix mobile pay procedure was difficult to navigate and Chuck stepped up bigtime help to assist. He spent over a half hour registering me and when I was finally processed, he expedited the fingerprinting. Unlike other scans I've had in the past two years, this one required every finger to be printed. Mega-thanks to Chuck for his patient, capable assistance in leading me through the process. He's one of the a kind!
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June 2023 by JD W.
This location is the best. Chuck is great and efficient when I'm mailing out multiple packages. I've been coming here for over 2 years. Anthony & Chris are also really helpful. Best UPS location in LA.They deserve 6 stars out of 5 .
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May 2023 by mj d.
Ups is an easy and efficient way to return purchases unless one of their employees is willfully unhelpful...He is a real piece of work!