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March 2024 by Brandon Halimi
Best and most helpful staff ever, my family has been coming here for decades!
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February 2024 by Vincenzo trani
Horribly rude pharmacists. Took all my info, had my prescription called in there to find out they couldn’t ship to me but never told me this before. They actually suggested to ship this to me. Also gave our personal health information about a friend that is a violation of HIPPA. Will be putting in a formal complaint.
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October 2023 by K
There is an immensely rude man who answers the phone and acts like you’ve shot his dog by the sheer act of calling to check on a prescription status once a day, two days in a row (also he was incorrect—my doctor HAD called it in. He just didn’t want to check.) There really is no need for that and we were very polite on the phone. Go elsewhere.
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October 2023 by Pejman Simanian
Grateful that they are taking great care of my mom. Her needs often require special orders and authorizations, which the masses don't do. Thanks Folks!
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October 2023 by Becky K.
This used to be a great pharmacy, but something has changed. They now charge $25 for prescriptions, even when the medication is covered under insurance and is much much cheaper. They ripped off my 81-year-old mother, charging her $25 each for three prescriptions that are under $10 total under her insurance. They also tried to do this to me, insisting my prescription was $25 when it was under $3. When I showed them how much our insurance said it should be (and I've been taking this medication for years), they would not budge on the price. I'm pretty sure it's illegal to charge more than insurance allows. I don't know why this pharmacy has become so crooked, but it needs to be seriously investigated. I will be reporting them to the Better Business Bureau and whomever else handles crimes like this.
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September 2023 by Nicholas Damski
Great, consistent, and direct. I get really anxious about refilling my meds because it has been such a challenge in the past. They've been patient with my millions questions and accommodating around some other needs. My mother who works in healthcare and sometimes calls on my behalf agrees and said she would recommend United to patients.
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July 2023 by Zac Coats
I’m an extremely polite and understanding person in general so I rarely ever truly feel the need to write a bad review about a place. However, I have been treated so absolutely poorly by the rude staff at United that I’m shocked they have any business at all. I’ve had a med ordered for almost 2 months that they said was out of stock but would be ordered and the date kept being pushed. In the 2 months I’ve only called them twice about the status being extremely patient with them. Both times I called to check on status I was cutoff, put on hold, given attitude, and just overall been treated extremely poorly. Definitely taking my business elsewhere and would advise you do too
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April 2023 by Kate W.
UNBELIEVABLY RUDE! I called to ask if my prescription was in yet (after waiting a very long time--days!) and the man just said no and HUNG UP ON ME! I am NEVER going there again. Don't waste your money unless you like rude manners. If I could give this place ZERO stars, I would! (This is not the first time I have been hung up on)!
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April 2023 by Jessica A.
The attitude that the workers have towards their customers is horrible. I don't understand how they think it's ok to treat others so disrespectfully. Anyway it's over priced and they have messed up on my orders, resulting in being overcharged on more than one occasion. Pay attention to your copays and amounts they are charging. Check and double check. Best of luck
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April 2023 by Jess
HORRIBLE customer service! Fred takes the first place prize for being the biggest a$$! I have called on multiple occasions that he has answered the phone and is beyond RUDE! Before I’m even allowed to finish my sentence he has already hung up!Another incident, Fred ?, over charged me by $60 dollars all because his nose is too far up in the air to listen to his customers advice, letting him know that I had knew insurance! Nope! I had to come back 2 days later to get a refund after showing the claims online! And even then he never apologized.I’ve never walked into this pharmacy feeling welcomed, instead it’s the exact opposite! I’m sorry that I ever transferred to this place. Please safe yourself the trouble, go somewhere else!
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March 2023 by Victoria O.
Fantastic and friendly people. Excellent and Fast service. Small pharmacy. I am very happy I found them.
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March 2023 by max noce Los Angeles
Friendly and competent staff, very convenient and efficient.
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February 2023 by Emmanuel Rico
Wonderful pharmacy Fred goes above and beyond to get things done he has helped my mother Anabel Orozco alot he's an angel for me thank you Fred your driver jose and all ur other workers
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December 2022 by Katherine A.
The people who work here have always been helpful, knowledgeable and friendly. They have gone above and beyond in customer service.
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October 2022 by Neil K.
United Pharmacy = The finest pharmacy in Los Angeles, CA. Pharmacist Fred and his superb team, Charmayne and Cynthia, provide excellent service, support and care. It has been a pleasure going to this A+ pharmacy since Spring 2009. -- I highly recommend United Pharmacy. Five Stars. -- Neil Kirk
