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December 2023 by Ron L.
Very helpful. I was able to get the quote for the chrome book. The store is neatly organized.
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December 2023 by Gilda M. P.
They fixed my laptop and did a great job and within the timeframe they gave me. I went thru the insurance but they still offered one year warranty on their work.
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November 2023 by D'Janai M.
Uniformed employees have had me sitting at this location for over 3 hours because they're the "middle man" with no information, so they said. Phone still not fixed and they had me come down here hours ago saying it would be a quick fix. Unprofessional as hell.
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November 2023 by Sabrina Pasztor
Took my phone in (Samsung Flip 4) to have factory-installed screen protector repaired. Was greeted professionally and left the phone theree oo I could ruun an errand. Fixed in 35 minutes, works like a charm. At 555 S. western location in LA. Thanks!
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November 2023 by vanessa campbell
The man at the Korea Town store was incredible- professional, fast, friendly. I wish every customer service experience was like this experience with him. The way he handled every customer that came through was so impressive and my screen is perfectly fixed.
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November 2023 by Matthew Mahaffey
I was reassured of the repair process and of what my warranty/insurance covered. I was worried about the potential cost outside of my coverage, and I was told we would have an open line of communication so no repairs would take place unless they were covered. Beyond that, everyone spoke kindly to me.
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November 2023 by Benjamin Wilson
I can't believe how quickly these guys were able to fix my phone. I called to ask if they'd be able to take me in and within 30 minutes of my phone call they were working on my phone. Not all heros wear capes. I'll always recommend this place, thank you very much.
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November 2023 by Eric Toulain
Quick and impeccable service. Screen reparation was estimated to take 3h, it took only 1h30. Parking is free if you stay not more than 15-30 min
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November 2023 by Waisze C.
Asurion on.Western was very helpful to help me find a solution to minimize the cost to repair my phone. They finished in less time than promised, answered the phone timely and responsive. I recommend!
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October 2023 by Efbee G.
Fast, friendly service. Needed a battery replaced in my phone. Works like a charm. I do recommend.
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September 2023 by mehrdad hashemi
This place is great. Ive been here multiple times for different phones. Fixed my phone so quickly this time. And gave me great advice when the phone was too expensive to fix other times
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September 2023 by Duke Seo
Everyone here's professional and have good positive energy. They're very quick with fixing whatever issues you have with your tech, and also good at communicating with their customers. They fixed my phone in 1 day. Couldn't be any happier!
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September 2023 by Dan Bartlett
Ross was fantastic! Great professional relations creating a comfortable rapport between him and myself. Extremely proficient in fixing the issue and explaining what to do next.
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September 2023 by Linkate I.
Fixed my Mac and gave me a year warranty. I'm happy with the results and would recommend them
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August 2023 by Dulce Gómez
Great service! Came to fix my Google Pixel 6 Pro. It was ready in just 2 hours. Bryan was very helpful, patient and professional.They accept walk ins but you can make an appointment.Appointments are a 1 hour window. It is still first come first serve.They will give you options on what is that you choose to do according to the damage on your electronics. Sometimes they can't just give you a diagnosis without checking it thoroughly.If you DO choose to leave your phone or laptop, then be prepared to give out your PIN to unlock it.They need to unlock it to test it.Repair time will be depending on how many repairs they have pending and the condition of your item.Knowing all this, please do not visit the location with a bad attitude.
