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December 2023 by Tami Tavares
This has been very informative, Thank you
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October 2023 by Lavera Hardwick-Williams
I was told 75.09 to come out, I ended up paying 150.00 for nothing it’s my plumbing, I felt like I was ripped off. ??? will never use them again. Didn’t want to give them one star.??
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August 2023 by Antoinette Farrior
Anthony serviced my Speed Queen dryer and was quickly able to assess the problem I was having and fixed it speedily! I highly recommend him!Service: Dryer repair
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August 2023 by Ucla B.
My fridge was not cooling well and I made an appointment online and a lady called to confirm it - and no one arrived! I called 30 minutes later and a rude lady answered then hung up on me! I called back and left a message. I called 30 minutes later and left a 2nd message. I called 1 hour later and that rude lady said to call another ph. # - Not the one on the website. That lady said the "forgot." I would never use them again. I have bad food now and will use someone else who runs a professional business. You are warned.
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July 2023 by Isaac Mailach
Excellent, quick repair. Went above and beyond by fixing the broken light on our fridge's water dispenser. The price was very reasonable. Would definitely hire Alex again.
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April 2023 by Lorena A.
Bought a washer dryer years ago and has held up well! Needed a repair and someone was there the same day! Reasonably priced, friendly, and reliable!
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March 2023 by Melissa M.
I don't usually do reviews. But this company has great service! I have a new range that's had some issues under warranty and Anthony has solved the problem both times. Quick and knowledgeable. Nice to know who to call when I have an appliance problem in the future.
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January 2023 by Gobi R.
If you are considering between buying new or used when considering this business DON'T buy from them. Maria is very sweet on the phone and will build a relationship with you from jump, but it's all smoke a mirrors. I bought a stackable SAMSUNG washer and dryer unit from her for $1,500 4 months ago and the dryer motor burnt out yesterday. I called her asking if she could do anything about replacing it, to which she said "it's only guaranteed for 3 months" and that she would send a repairman with the parts to fix it. SCAM ALERT. I had my handy man open up the unit, only to find there had been a fire in the unit before and that it was a dodgy fix job. DON'T WASTE YOUR HARD EARNED MONEY ON A BUSINESS THAT SACMS PEOPLE!!!!
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December 2022 by Sita L.
So unprofessional!!! Had my part for a whole week and would not call me back to schedule the repair . Worst customer service i ever experienced.
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September 2022 by Tosha L.
Purchased a GE stove from here FIFTEEN years ago and it literally just went out last month!!Twin Appliances will definitely always be my go-to for gently used appliances. Their prices are good, the service is professional. The young lady that I worked with was extremely patient with my numerous questions. Delivery was flawless. The driver called me before coming and they were in and out with installing my GE stove, in about 20-minutes (that included taking my old stove out.)Highly, highly recommend!
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August 2022 by Rob G.
Horrible Customer service: I was calling around to get an estimate for replacing my torn rubber door gasket on my fridge,as anyone should do. This guy started by saying he needs to come out and see it and that'll cost $95. I restated that all I needed was to replace the gasket, nothing was mechanically wrong. His response "then it should be easy and you can replace it ". Low key I was like wtf in my head. Last thing I said was, if you come out, wouldn't that charge mean I'm committed to you and your estimate? He got me back with the classic: " that's the price of doing business ". Why I'm taking the time to post this is because there are plenty of other shops that are not as rude as this dude and snarky. I would remind him that part of having a business is to provide good service, including simple customer services. By comparison, 3 other shops just asked me to send them the model number to look up the price for the gasket and then they'll text me the estimate.
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February 2022 by Gabrielle B.
My family had to purchase a refrigerator and stove within two weeks. The staff is kind and attentive, there were a few customers but we didn't feel ignored. The delivery was prompt and they took our old appliances away. I would recommend Twin Appliances to everyone.
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December 2021 by Abigail Martin
The owners are amazing and very friendly!I needed stools for my washer and dryer and Tony got them for me asap! I also needed my old dryer fixed because it had stopped working and he fixed it promptly! This is the place to go for any appliance repairs!Service: Dryer repair
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December 2021 by Luke Vincent
Refrigerator purchase and install went smoothly. Anthony was very friendly and provided honest quotes and statuses for the appliances. Had the fridge purchased and installed on the same day within hours. Very smooth.
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December 2021 by Roois Yesi
Fridge gave out over night.I called in the morning and they were available to have someone show up on the same day. Representative on the phone was friendly and up front about pricing. Technician arrived at the expected time and was very quick and efficient and even though I needed a part, it was ordered and fixed over the weekend.
