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June 2024 by David Winters
Very comfortable hotel with a very friendly hotel staff! Stayed here for eight nights. I would stay here again.
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June 2024 by Carlos Vera
I’d Like to preface this review by first stating that I have stayed at many other Thompson hotel locations and I am a huge fan of the overall Brand. That being said, this location is lacking tremendously in a lot of areas. Pros and cons below.Pros:-valet is friendly, fast, and efficient- in room dining delivery was prompt and food was decent-common areas are well appointed.Cons-- overall hospitality is severely lacking. Front desk staff appeared generally uninterested to greet guests. It was difficult to tell where I needed to check in at as the associates were wearing regular civilian attire as opposed to the more sleek uniforms many of the other Thompson hotels I’ve been to.- booked a standard room and it was quite possibly the worst room I’ve stayed in after spending close to 120 nights in Hyatt hotels this year. The room has nowhere for you to comfortably sit, no luggage rack, limited linens, no table to set your belongings on, I ended up having to set my room service tray over the bathroom sink because there is literally no where else to place it. I had to unpack my suitcase on the ground. The rooms itself had a huge wet stain on the carpet and the finishings gave the appearance of ikea.- lastly, the hotel offered no globalist recognition, complimentary water, room upgrade, etc. they also are the first Thompson to charge a pet fee of $150.-guest elevators are shared with the patrons going to the nightclub on the roof. Poor design in my opinion.- the neighborhood is quite frankly terrible. Any time of day you will have homeless people wondering around outside and sleeping on the sidewalk and trash littered everywhere.Please take these things into consideration when staying here on points or a cash rate. This is not the typical Thompson ethos you receive at other locations. +$300 a night will get you far more at other hotels in the area even in the Hyatt ecosystemRooms: Small, not user friendly, not that cleanSafety: Neighborhood is questionable at best.
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June 2024 by Marcin Borkowski
Although the hotel does not have an attractive surroundings, this inconvenience is compensated by a lobby with an atmospheric bar and lobby. For some, a small minus may be loud parties in the hotel club, which is located at the very top. However, I would certainly return to this hotel next time.Rooms: The rooms are clean and spacious, although I do not recommend the view of the courtyard.
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May 2024 by Daniel Duran
I had an amazing stay at this Hyatt location! The service was great and the rooms were incredible! The views from the room and rooftop were the best! I highly recommend it when visiting Hollywood!
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May 2024 by Carrie Jeske
Love love love it. I requested early check-in on my reservation and when I got here it was ready. So nice to be able to drop our stuff and then check out the surrounding area. The desk clerks were very, very efficient and all of the people at the front checking bags and welcoming people were kind and courteous and helpful. I just a few days ago and this day is making me feel that I need to become loyalist.
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May 2024 by Chris Rebbert
Pretty walkable for Hollywood, but Hollywood's gotten tougher rougher since last time I was there. Place was great save for the fact that my room and no desk or chair, making it hard to work.
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May 2024 by Derek Ke
I recently had an incredible stay at Thompson Hollywood, which is definitely one of the top hotel experiences I’ve had in the US. Not only is it cost-effective, but it also exceeds expectations in every way. The bed was enormous and super comfy, perfect for a good night's sleep. The room’s vibe was outstanding—clean, with a large TV and a radio by the bed that played Mariah Carey's "Fantasy," one of my all-time favorite tunes, which really got me excited.The room’s setup was very stylish, especially the closet. It featured transparent glass doors with cool lighting inside that added a modern touch. The bathroom didn’t disappoint either, with lovely lighting and excellent water pressure in the shower, creating a spa-like atmosphere.Another fantastic feature was the hotel's spacious rooftop, which occasionally hosts parties, adding a vibrant and eventful feel to the stay. Additionally, the gym was top-notch, well-equipped and maintained, making it easy to keep up with my workouts. Overall, the Thompson Hollywood is a must-stay hotel that truly makes your visit memorable.
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May 2024 by Tara T
Came across this hotel on Expedia when looking for a property in the Hollywood area and decided to book here when we saw how centrally located it is! The property itself is stunning, as soon as you walk into the lobby it smells fresh and is decorated very nicely. The staff were all very friendly and welcoming as soon as we walked in. I'm pretty sure the gentleman that checked us in on April 25th was David. He was able to accommodate our early check-in, which we really appreciated as we had a super early morning flight and wanted to get settled in before stepping out for the day. David offered us many recommendations of things to do/see in the area.The rooftop pool was so cute and clean. we enjoyed that there were ice water stations located in the lobby and by the pool. We ordered breakfast at the pool and I must say, I was impressed. I wasn't expecting it to be anything crazy but it was easily a 10/10. The room itself was clean and spacious. We also quite liked the scents used in the room, including the shower gel.Overall, I would love to stay here again. As mentioned, it was so close to a lot of spots we were visiting. Many reviews mentioned the hotel being loud at night, which honestly wasn't a problem for us as we were out at that time anyways. I definitely felt younger vibes from the hotel, which is why we enjoyed it a lot as we are all in our mid twenties and came here to have fun.10/10! Highly recommend
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May 2024 by Gustavo Coutinho
truly astonishing how LOUD it is every night. It’s crazy, hard to believe that there is a night club within the hotel. Plus, location is so so off, feels very unsafe and sketchy
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May 2024 by Jay Lau
Friendly staff, amazingly well cleaned and tidied room by all of the team that visited my room. Angeles did a wonderful making my room look nice. Roof top bar is really unique and different. Yes there's a bit of noise but it's a popular hotel in a great area. If you want a family experience stay in a family first hotel. People complaining need to do their research first.Rooms: Nice clean rooms with good facilitiesWalkability: Plenty to see in walking distance.
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May 2024 by hyunjung gee
Warm welcome at the front, attentive care from the concierge. The room was neatly cleaned and spacious.Beer and wine available during social time from 5-6 p.m. in the lounge. It was also nice that simple ham, cheese, and crackers were provided.However, there was no separate guidance upon check-in, and I found out by looking at the QR code hotel manual provided in the room.While checking out, I was sitting in the lobby waiting for Lyft, and the concierge kindly offered me some champagne. I felt good until the last moment of leaving. I intend to visit again.There is a jungle concept bar called KA'TEEN 2 minutes away, so be sure to stop by. Thompson rooftop is also good.The rooftop pool is a must!!
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May 2024 by Kamecia Talley
Do not recommend if you value a goodnight’s rest. The reviews about the music/ noise are true. It’s horrible, and the staff does not compensate for the issue. In fact, I was charged and extra $100 to switch rooms. It’s a ADA room , but only the bathroom is slightly larger.Will not return.
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April 2024 by J. A.
Yet another modern Hyatt hotel in Hollywood. Thompson Hollywood is a stylish and good (not great!) hotel located smack in the middle of Hollywood, with everything that follows. Noisy (both from traffic and buildings around the hotel), and stepping over homeless people makes this a no go location for me. Staff ok with regards to "attentiveness" and service but not much more. Wonderful rooftop terrace with bar and pool for sunny days. Breakfast ok, rooms ok (but small in my opinion). To me, the best Hyatt hotel in Hollywood is still the Andaz on Sunset. I will probably not return here. 4 stars is generous from my end.
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April 2024 by amit kamath
Excellent hotel with great customer service. The rooms are big, cleaned twice a day, location is optimum near the downtown , very good buffet breakfast , end of the day customer service takes it to another level.
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April 2024 by Neonjun New
The location is great, very close to Hollywood and museums. The room condition is also excellent.
