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July 2020 by Amelia Kennedy
Very reliable and took great care of my hair.
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July 2020 by Rio F.
The food was good, but a lil overpriced! I liked how I could switch my rice to another veggie side, but I thought the ramen cabbage salad was a lil weird - with the ramen bits... but the steak was tasty! A tad too sweet, but I liked the amount.
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April 2020 by Luvie L.
This was the worst hair experience I have ever had and I've been highlighting my hair since I was 13 years old! Completely unprofessional and destroyed my hair. I went in for highlights and my hair was completely fried and my scalp was totally burned. I attempted to contact them to let them know I wasn't happy yet I heard nothing back. Nobody called to offer to fix it or apologize for this horrible service. I was only called back when I disputed the charge (which I have never done in my life) and was at least two weeks after I'd gotten that service done. To top it off it took almost 8 hours to do my hair. I was charged $300 (which I think is an absurd amount of money and was told it would be a different price when I'd made the appointment). I also spent an additional $300 to do a color correction because I was so embarrassed to even be seen and my friends kept telling me how horrible it looked. When I went into the salon to fix my hair, the stylist (who is someone new as I moved to a new area) was completely mortified for me and kept telling me how terrified she was that my hair was going to break at the root. I couldn't even tell how horrible it was until the next morning because it was so dark when I'd left the salon since it had taken such a long time. I do NOT recommend this salon at all and I will be telling my friends what a horrible experience this was so they don't have the horrific experience I had. I would give negative stars if I could.
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March 2020 by Jansira Carrel
I've been a The Loft customer for 4 years now and couldn't imagine going anywhere else! I stumbled upon them while looking for a salon to fix a really bad color job I received from a Group on deal. Olivia saved the day and I haven't stopped seeing her since.
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February 2020 by Dawn Brown
Another perfect cut from Jessica. I'm not sure what magic she wields, but as in my previous review, it accommodates my "I never do a damn thing to my hair" routine. What I'm starting to realize is he gives such no-maintenance cuts that I unfortunately don't get to see him for months at a time; it just stays looking good forever. I am so happy with my hair and can't recommend him enough.
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January 2020 by Suzan Gutierrez
I love you Joseph! You always make me feel like a brand new woman
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December 2019 by Refaeli M.
Cheryl did an excellent job with my hair. I came 20 minutes late to my session, yet she did not give me any attitude. It was over 3 weeks ago when she colored my hair, and it has not faded one bit. Also, most stylists are either awkward or TOO talkative. Cheryl was the right blend of friendliness and professionalism. Will definitely go back!
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November 2019 by Grace B.
Cheryl-Lynn gave me a God Tier haircut. She spent so much time making sure it was a personalized cut, taking into account my hair texture and length. I don't think I've ever had such a personal and lovely cut. The results were fantastic. My boyfriend even complimented me on my hair out of the blue when I got home - something he has never done. Honestly, I got my entire hair bleached to platinum recently and the guy barely noticed. But a haircut here? He was amazed at how good I looked. Also they have a great dog!
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November 2019 by Amber S.
Cheryl Lynn is the only one I trust with my hair! She helps provide options to my indecisive mind and never disappoints! The extra attention to detail is much appreciated. She always takes her time to ensure the job is to perfection. Can't wait for the next appointment!
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September 2019 by Tulip M.
Kathy is great! I needed my previous haircut to be fixed and also get ready for an event while I was in town. She took the time in explaining different style options for my hair texture. It has been great now styling my hair now, and I could not have been happier. Please give her a try when you are in the area and use the yelp offer.
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September 2019 by Erica O.
I've been coming to the Loft since 2013, and Kathy knows more about my hair than I do myself. Kathy is very attentive and when I show up with split ends from the LA hard water, she works her magic and fixes it whilst maintaining as much length as possible. My hair grows like "miracle-gro", we've both agreed, so every time I come in, she efficiently puts layers in whilst removing the bulk. She is very knowledgeable in what she does, and she will be able to make excellent suggestions. I get my hair colored by Kathy every year as well, and I really like that she can do an ombre without using foils, resulting in a very natural, beachy look. I've had foils done before and I usually look like a zebra afterwards. Shes very easy to talk to and you can tell that she's able to pick up the gist of what you would like in your hair early on. I've come here for so long now that I'll even make the trip since I've moved to Riverside. I often walk out of here feeling like a new person - I get compliments all the time after I get my hair cut and styled! Oh. And there's usually a very adorable puppy who will shower you with love!
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August 2019 by Michi M.
Awesome service! I usually dye my hair at home. This time, I decided to come in try get rid some of my damage hair and with a new color. These ladies did such an amazing job with my hair! Definitely fell like a new person! Love the new color, as well as my style! I don't usually trust hairstylist but they got my hooked! Definitely will be coming back for a new look to try! I never usually get a blowout but they have convinced to getting blowout! Such a huge changer :) finally found a hairstylist I can trust especially in the dtla area!
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August 2019 by Shea P.
I am so happy that I found this gem in downtown LA. The salon was located in this cool loft building and I was really happy that I came here! Joseph (the owner) was super nice and super attentive. I got a blowout and my hair came out beautiful! Most stylist wouldn't take their time to ask you questions but Joseph did. I've found my hairstylist in DTLA!
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August 2019 by Lester S.
I've been coming to Joseph's for a little over a year now since moving to DTLA and I think I've found my new fave hair stylist! I get a shampoo, a hot haircut, blowdrying, styling, and clean up for a very reasonable price! Honestly, he should be charging more for what he's doing, but I just tip extra. :)
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September 2018 by Kadi Goertz
We drive up from Long Beach to LA because Joseph is the best out there. My husband and I both have been going to the Loft for years and always leave happy. Great cut and color every time.
