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February 2024 by Sariel Myllari
SHOUTOUT TO QUINTON M. !!!!!! Best customer service ever. Went above and beyond in helping me set up a new account!! 1000% recommended and so so thankful. Seriously the best guy ever!
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February 2024 by Miguel Echevarria
Not too inviting
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January 2024 by محمد الشامسي
Fast and good service for purchasing a phone number
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December 2023 by Nour Dababou
I have good experience with this store , specifically with Quinton Madina; he is so helpful, kind and offered his service efficiently and quickly.Many thanks to him
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December 2023 by Cristian Calel Mateo
Very bad service I was there for about 30 minutes and no one attended me, I told them that if they could assist me but they only told me to wait and there were no customers
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December 2023 by Debora Levin
Dave is absolutely lovely, he solved the problem in seconds. I would say he’s the only reason I’ll stay with t mobile. Thank you Dave, pleasure meeting you
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December 2023 by Ayu ixvi
dalie is so good served me
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December 2023 by Romeo G
Our t-mobile visit to the south la Cienega Blvd and 4th street could have not been any better. The service we received from Julissa (mobile expert) and Gabriela (associate manager) was amazing!Julissa was very patient with all of our questions and concerns and answered them in a very kind, caring way. Both of them are very professional and friendly.T-Mobile is very lucky to have Julissa and Gabriela working for them since they are an asset to t-mobile.Thank you Julissa and Gabriela for your superb attention.
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December 2023 by Ken
Seems like some of the people who work there aren't too enthusiastic about helping customers. Had to ask them the questions and they were kind of indifferent as to whether we understood the process they were explaining in order to make some account changes.
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November 2023 by Paul Caputo
They sold me a fraudulent phone insurance service. It has a name similar to "Asurion" BUT IT IS NOT ASURION ! I have been paying $25 per month for over 10 months. Now, my claim is getting REPETITIVELY denied because the CROOKED insurance carrier claims that my phone is not insured. TMOBILE (in Glendale) Confirmed that I am insured. But the insurance carrier denies it !!!! BE CAREFUL WHAT YOU ARE PAYING FOR. I am still fighting to get the coverage processed !!!
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October 2023 by Yalda Biglari
I always visit this location, Dave made it so easy for me as I've just upgraded my phone. His customer service skills and knowledge is impeccable. Very quick and efficient which is greatly appreciated. Thank you so much Dave for all your help & for being awesome!
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October 2023 by kenny takimura
It’s 10:10 am and the doors are closed and you have 5 customers waiting outside
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September 2023 by Anabella Borenko Chanold
I called here to get information about the new iPhones and how to go about ordering it and I spoke to Kyle and he was so kind incrediblyHelpful and patient with all my questions and guiding me how to get the new phone and going there to order it. In multiple years of dealing with T-Mobile i haven’t had anyone more kind and helpful with ordering a phone great customer service
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September 2023 by Dan Babic
Ridiculous. I never complain but I’ve never seen staff work so slow in my life. It’s like the whole store is in slow motion and just smoked 5 joints each. Save yourself the time and go to any other T-Mobile store.
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September 2023 by nala senanayake
From the time I walked into the store Abby GREETED ME ANS GAVE ME FIVE STAR SERVICE. Abby was super efficient patient helpful knowledgeable AMAZINGAVERY VALUABLE ASSET TO T MOBILE AND THE STORE. I’m