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March 2024 by Bruna Soares
The worst store ever!Don’t trust on them
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February 2024 by Ivan Corona
Don’t go here! You will get scammed. This is not a real t-mobil store. This is an authorized dealer. They scam and screw people over! Go to a real t-mobil store! You will save yourself a migraine! They will lie to you saying you’ll get a bunch of free stuff, then they’ll charge you for it and you can’t return the things because they are not a corporate store.
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January 2024 by Rodney Yadegar
Very unwilling to help
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December 2023 by paulyzester
The people there could not help me with my phone all they can say is I don't know I don't know what to do what kind of help is that I go to a place that should help me and they told me they don't know about what to do with their phones so it was a terrible experience and it was a waste of my time! Don't waste your time either that is if you want to listen but you do what you do so just letting you know a bad place to go if you're looking for real help!!!
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October 2023 by micheal hapte selassie
Came in to look for a new phone after five years with the same phone. Ricardo approached me with a friendly welcome hello. The 30 minutes experience was simless after that. All questions were answered, all concerns were addressed before I had to ask. We were so happy with the service, I brought my 2 kids in to trade their phone in. The three of us are happy campers. Looking forward to bring in mom very soon to meet Ricardo and Yobi that was more then helpful as well. What a team.Thank you guys.
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October 2023 by D
Store was well organized!! Walked in greeted by the workers and helped right away 10/10 store and well definitely come back !! ??
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October 2023 by Mr Winters
Came into T-Mobile today to upgrade my phone, and upon entering, the store was greeted by the friendly staff, they were organized and put me on queue, which I’ve been to stores and haven’t been put on a list, so I love the organization skills they had. The best part was, I was thinking I was gonna only get a new phone but ended up, leaving with a new phone, new watch, and a tablet. As the representative was very knowledgeable And knew his stuff, so was able to get me in some amazing promotions! Gotta love the attentiveness!
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October 2023 by Shalanda Joseph
Ricardo helped me with figuring out my phone bill & getting my account situated! Without his help, I would've been still extremely stressed out! Thank you Ricardo for helping me and relieving my stress!
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October 2023 by Skull King
I went in to upgrade my phone and Jackie was really helpful she even helped me get a good deal on a new line with a new phone as well. I definitely recommend to look for her when visiting this shop.
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October 2023 by Santino Santino
i felt welcomed immediately as i walked in. The staff was extremely patient and friendly with me. They made leaving verizon so much simpler than I imagined!
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October 2023 by Nydia hh
Great customer service at this location !!Jackie was so patient and helpful with me which nowadays you don’t get that in most stores .
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October 2023 by naydelin cano
Jackie was so kind and patient with me ! She let me know what promotions I qualified for and very professional at what she is doing recommend this store !!
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October 2023 by XINYI DONG
The employees there have been so patient! I felt welcomed and respected. Although I asked many questions and made her wait, she was completely calm and professional. I would like to gain help there next time.
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September 2023 by Kaleb Jax Karson
Please see Zaara for any business network solutions! She has the best support in the West LA area and will get you a great promo.
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July 2023 by naya la
Great service for a franchise store. Better than a corporate store.
