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March 2024 by Roberto J.
Walked in Saturday Morning. Yes. It was busy. About a 30 minute wait. However, Rosemary was the best in assisting us. Me and my family have been loyal Metro pcs account holders but lately, we've been in the market for an affordable phone plan that actually have "trade-in" capabilities. Thanks to Rosemary for explaining in full detail their most recent promotion. Walked out of T mobile with a new family plan.
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February 2024 by Erik Brickmeier
LJ did a wonderful job getting me the phone I needed! Thanks!!
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February 2024 by Daisy Alvarado
Best location!!!Went in on Sunday to get my screen protector replaced and was greeted right away. Eric was able to help me, it was such a fast and easy process. Will be coming to this location from now on.
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January 2024 by Brandon C.
They need to update their business hours on their front door. I'm not understanding why that's so hard for managers to do while managing a public business
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January 2024 by Catrina B.
DO NOT GO TO THIS Location Keep driving the store Manager Freddy is not good at all and need to be coached or demoted. Isaiah is wonderful and should be the store managers as he was able to figure out the problem set fourth so to the instructions of Freddy
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December 2023 by Aneetha Rajan
This store is awesome! The store manager Marvin & Luz are the best! They fixed a problem for my friend that another T-Mobile store created. My friend went to T-Mobile on sepulveda when she lost her phone and they convinced her to get a new phone with a new phone number even though she had been paying for insurance! When she told me, I felt that they had totally taken advantage of her because she's older & not very tech savvy. When we went to the store they lied to us and tried to cover their tracks. So we went over to this T-Mobile at Crenshaw near Coliseum and they were so great. Super knowledgeable and helped my friend get her replacement phone and her old number back. They even waved the restocking fee and totally refunded the money she spent on the new phone.All these cell phone providers are basically selling the same stuff, you need to know that you can trust the staff to give you what you need, not trying to hustle you into spending money. Marvin & Luz are the type of people you can trust!
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December 2023 by Aneetha R.
This store is awesome! The store manager Marvin & Luz are the best! They fixed a problem for my friend that another T-Mobile store created. My friend went to T-Mobile on sepulveda when she lost her phone and they convinced her to get a new phone with a new phone number even though she had been paying for insurance! When she told me, I felt that they had totally taken advantage of her because she's older & not very tech savvy. When we went to the store they lied to us and tried to cover their tracks. So we went over to this T-Mobile at Crenshaw near Coliseum and they were so great. Super knowledgeable and helped my friend get her replacement phone and her old number back. They even waved the restocking fee and totally refunded the money she spent on the new phone. All these cell phone providers are basically selling the same stuff, you need to know that you can trust the staff to give you what you need, not trying to hustle you into spending money. Marvin & Luz are the type of people you can trust!
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November 2023 by Isaias Peñaloza
As soon as you walked inside. They started to greet me, and help me with all my needs. Excellent customer service.
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October 2023 by Latisha Barbera
Great service, bugs flying around in there, guard held the door and I appreciate that, otherwise I love Tmobile.
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October 2023 by T Toca
I brought in my own devices and received Excellent service from Leonard! He was professional, fast, knowledgeable and efficient in the best services/plan I needed for my new iPad and iPhone for my business. He got me in and out with ease. Many thanks
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August 2023 by Denice Rhamdas
Wonderful, patient & very friendly Staff!!
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July 2023 by Carlos Salazar
Worst experience ever!! Location sucks! Every time I go, they never seem to get it right or offer good Custer service. Today wasted over an hour just for them to say, we’ll have to wait for the cops to show up before I can continue helping you.They should’ve had someone else deal with the issue in the store like someone who was just helping customers pay bills instead of ppl actually trying to OPEN NEW LINES AND NEW PHONES!If you aren’t of color don’t come to this area because your own kind won’t assist you.
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July 2023 by J Martinez
T-Mobile takes your information when you inquire about prices and open accounts without your consent! DONT DO IT!
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May 2023 by shareef
The service here is with quick and friendly and the prices were great
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May 2023 by Monique Warren
Whenever I have an issue with my phone this is the location I go to.
