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March 2024 by Daniel November
I love sweet green, and I’ve been to a few locations around LA, but my absolute favorite one is DTLA on 5th St. They have the nicest staff; they are friendly, quick, and always make my salad perfectly. My favorite though is Luis and Nat. Luis recommend what is now my favorite dish: the crispy rice!!! And Nat is always excited to see me. I feel so welcome when I’m there. Thank you, guys!
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March 2024 by blythe beecroft
This sweetgreen was top notch! Incredible quality and service.
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February 2024 by Joyce
Fast and convenient. Tastes good, but they give too many “grass” which I never see anyone can finish, that’s a little wasteful
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January 2024 by Rodrigo “funning”
California Chicken Cafe doesn’t let you eat inside or anywhere near their spot, so I walked around and found this spot instead. Thanks CCC!It is weird that they didn’t let me order a protein by itself(a la carte) because they said you can only get them with a salad. Your only option is doubling your protein. Regardless, my kale Caesar salad with double salmon was phenomenal. I added a little blu cheese and fried onions to give it a little hit. Overall it was one of the best salads I had and I didn’t expect it to be.I’d definitely come back again to try their other menu offerings.
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January 2024 by Mallery Jenna Robinson
I came in yesterday and as a Commissioner for the City of Los Angeles and the staff was very rude as a black woman I found it highly offensive that not one customer acknowledged me standing there or even stated, “Ma’am we will be with you shortly.”The only thing stopped me from going off was being there with my colleague, If this ever happens to me again and I mean ever I will have my connections to the NAACP, Better Business Bureau, and American Civil Liberties Union that this space proudly disregards and disrespects black women, black transgender women, and it will not be allowed. If need to get my connections from every media news outlet and inform my dear friends Mayors Karen Bass and John Erickson of LA and West Hollywood about the blatant colorism and racism the Latina women who were cashiers and cooks be so dismissive. Unprofessional and unacceptable I will be back and make no mistake I won’t just l
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December 2023 by Mj Moncher
High-quality options and deliciously paired flavors. Staff was very accommodating, too.
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December 2023 by Dave W.
Food is good but ordering online is always confusing and, if placed during lunch, never comes out when it says it will or when it has been completed. For example, today I placed an order online for the salad to be done by 11:30 (I was given the option to have it ready by 11:45). I arrived at noon and the order had still not been finished even though I had received an email saying the order was completed at 11:17. At 12:10 I tried to cancel with the store but was told I needed to do it through the App. Trying to cancel through the app only directed me to an email form after asking lots of automated questions. A royal pain! I'll be eating elsewhere for lunch when I need to buy.
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December 2023 by Shay M.
Love sweetgreen never misses always delicious they are my new go to. They give you a nice piece of salmon with the salmon miso. Love it!
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November 2023 by Haru T.
I ordered from here twice and first time entire chicken was missing and I thought it was because the Uber eats guy ate it. But then when I ordered it the second time, the entire fish was missing. NEVER order from here. They are NOT to be trusted. I'm for sure never going here or ordering here ever again. It's so ridiculous
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October 2023 by Jonathan N.
Horrible experience. Horrible service.Can't reach someone on the phone. Call the store and they will only answer through text. And it's an automated text.Walked over to the store and the manager, Manny, was absolutely useless. Email support to cancel an order. I ordered for delivery for lunch today. Order says it will be delivered m9nday.Tried to call to cancel, can't do it.Texted to cancel. "Sorry it's already in process at the store and can't be cancelled"I walk all the way to the store since you can't get them on the phone. "We acanthus cancel your order. You will have to email support "JESUS CHRIST. JUST CANVEL THE GODDAMN ORDER ALREADY. IM DONEYou lost a customer for life.
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October 2023 by JAD NAHAS
I’m not complaining on the food! No parking and then after i got the food no utensils and no napkins. It’s a pickup order, everything should be ready! Bad management
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October 2023 by Jan J.
This location always has issues. Customer service isn't good. There is always something missing from my order here. I hate having to walk all the way to the other sweetgreen in DTLA but that one doesnt miss. So disappointed in this location
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September 2023 by Jessica Li
Favourite place LA, can live here.
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August 2023 by Doyoung Lee
I ordered Harvest Bowl from Uber eats and this is what i got. It’s a kale salad and they forgot to put kale. This is what i got for my time and money.
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August 2023 by Lee D.
I ordered kale salad and they forgot to put kale!Thank you so much!!!!!!!!and never picked up the phone.Worse experience ever. Don't go if you don't mind waisting time and money