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March 2024 by Louie Quintanilla
My only and favorite place to refill my Dr. Bronner’s and many other things like toothpaste, distilled white vinegar, dish soap, sunscreen, etc.
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March 2024 by Vince Meghrouni
Great store, great service, a great way to stop using so much plastic and packaging. We love Sustain LA, thank you for doing what you do!
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January 2024 by Stephen Deline
This place has become a staple in our household's life!
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December 2023 by Jon Axell
Intuitive setup, nice products, don’t miss the plastics!
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December 2023 by Fran McC
Wonderful clerk assisting me I bought some tea and bath saltShe rang me up and I paid them another lady came and instantly refunded the bath salt and told the clerk she rung it up wrong. she did not address me but felt it was in to take my purchase out of the bag and void this one saleI said what is going on and she said that it was rund up wrong it cost more by the weight.I said to her the sale was complete and you don’t speak to me before you void my purchase of this one item firstI am annoyed how Rude she was to do this to my credit card without explaining and just assumed that this is how to proceedI addressed this and she gave me the correct price and embarrassed the clerk and myselfWhen she rung it up she asked it I still wanted it like I could not afford it as well no apology for the confusion or even a opportunity to give me a choice or for her to say their was a error and it would need to be correctedSelf empowerment to just void out my sale with out asking
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November 2023 by Lauren Hoeflich
One of my favorite shops in LA. I buy everything from dish soap, to cleaner, to shampoo and conditioner and bubble bath. Prices are competitive and service is helpful. It feels so good to shop (and try to live) more sustainably.
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October 2023 by Chloe Nil Acerol
Great place to refill, nice staff!! I refill my hand soap here.
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October 2023 by Caitlyn Knisely
Amazing place to get all your household needs without the awful plastic. So easy to bring or buy glass jars and refillable jugs. I feel so good never having to deal with the plastic waste that traditional cleaning/house supplies create. I get everything here!
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September 2023 by Hilary Alexander
Love this place! I fill up my laundry detergent, shampoo, conditioner, soap, dish soap, dishwasher soap, moisturizer, etc etc here, helping to eliminate so much plastic from our lives! The people there are always welcoming and friendly. So glad Sustain LA is right down the road from me.
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September 2023 by Heather Averick
Such an incredible place, concept, and solution to supporting reduction in waste. Also, the staff are so friendly and helpful, and the products they carry are quality. We cannot say enough great things about Sustain LA-thank you!
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September 2023 by Elizabeth Vitanza
love going here to discover their sustainable products and refill my favorites. Helpful staff and beautiful shop.
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August 2023 by Daron Nefcy
Love this place!!! It’s so nice to reuse and not make waste on beauty and household supplies
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August 2023 by Alison Kelly
So happy this store is close to me! I am almost free of new plastic bottles thanks to the wonderful bulk refills they offer. Friendly and helpful staff and huge selection! I love their products WAY more than the ones I used to buy in plastic.
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July 2023 by Monica L.
Knowledgeable, helpful staff, super clean and organized and great products. The bergamot hand wash is divine!
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June 2023 by Samantha B.
Look, I want to love this place. Ive come here to get my body wash and other things but the fact that a tip option pops up when checking out is enough to make me look for other places to purchase from. The workers are friendly but are they providing me a service? No. I tip at sit down restaurants, takeout and coffee shops but at a store where the workers just tell you the total? Absolutely not. The owners should remove the option to tip and raise the workers wages instead. They should be ashamed of playing on peoples social anxiety. The first time I came here, I was so shocked that a tip screen popped up while I was talking to the nice worker and I felt bad hitting the no tip option so I tipped but what exactly did I tip for?? The worker was telling me about the deodorant they carry. Does that warrant a tip? No. So I basically just tipped the worker for saying 2 sentences to me. I left feeling scammed. I've returned once since then but no more.
