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August 2024 by Justin Pizzi
I’ve been a member since it opened and I’ve had to get out of line or abort my mission for various reason FIVE times now, from the equipment breaking down to zero towels available with little communication or empathy from the team. This place is hit or miss. When it’s working, it’s great but don’t count on it.
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August 2024 by B J
Juan needs to get promoted to management. Super kind, informed me of all the potential options. The car wash is already pretty affordable but I’m on a membership because of him ☀️
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August 2024 by David Yamin
Matthew was very helpful and great he showed me all the plans they had he had amazing customer service 5stars easy
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August 2024 by Cheryl Parra
I love this car wash. The customer service is 5 stars....
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August 2024 by Monica Matute
Never thought I’d leave a review for a car wash but here I am ? I’m so pleasantly surprised with this wash. I was worried because when we arrived, it was 5PM on a weekday and it was packed but it moved very quickly! We only had to wait about 3 minutes to vacuum. My car went in so dirty and I didn’t expect much for the machines but it was left VERY clean. The vacuums all worked great, they had clean towels available for us, and the best part is they give you 2 air fresheners and they smell SO good. So glad we found a good car wash spot!
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August 2024 by Güven Doğan
Today at 12:43 pm I washed my car and when I went to the drying point they didn't let me park even though I had a disability card. Your manager today, a young Mexican, let someone else park there who didn't have a disability card. He said he has the authority to do this and I have evidence in my hand. First I will go to the police station and file a complaint, then I will go to the municipality. I am ready to spend a day for these. I don't want people after me to be victims. This wasn't the first time and this disrespectful environment probably won't be the last. I think someone needs to teach this business a lesson. They have incredibly negative staff, by the way I know their other branches as well, I have used almost all of them due to my job. Believe me, the staff working in the other branches are so sweet-talking and warm-hearted that I can't explain it. I am writing these with sadness and I have decided to seek my rights in the Municipality and the Police Department.
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August 2024 by Lewis Snowton
Juan helped me great customer service
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August 2024 by Manuel Barajas
Had a membership canceled and went in and Juan was very helpful and awesome customer service skills!
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August 2024 by Ivan Delgado
Juan is an extremely polite and professional man,
hes got a great attitude and looks out for you to get the best service!! WILL COME BACK!! ??
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August 2024 by Catherine Casillas
Love it here! It’s very convenient and the staff are always so kind! Shoutout to Juan! Thank you guys!
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August 2024 by david Jones
Bryan did a great job of explaining things
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August 2024 by Skylar Taylor
Luv Car Wash - West Hollywood: A Shining Example of Customer Service
I recently visited Luv Car Wash in West Hollywood, and I have to give a special shout-out to Juan, who made my experience exceptional. Juan's attention to detail and dedication to his work is truly impressive. He goes above and beyond to ensure that every car leaves the wash spotless and the customers are happy. His friendly demeanor and professionalism stand out, making each visit a pleasure. If you're looking for a car wash that delivers quality and top-notch service, ask for Juan at Luv Car Wash – you won't be disappointed!
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August 2024 by Ashton Williams
Love the service and wash and Juan was very helpful and amazing and love his energy a1 customer service
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August 2024 by Omar mirzad
Juan is the guy to talk he knows how to approach the issue thanks, Juan
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August 2024 by Brisa Jimenez
Juan was super helpful and nice, gave great customer service and a good membership !
