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November 2023 by Courtney S.
Happy to report Sunset Auto Spa turned it around and exceeded my expectations. Perhaps it was because it was a weekday and not Saturday morning? Regardless, service seems to be back on track and I'm a very happy customer. Car was spotless and shining!My advice: give it another shot!
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October 2023 by Jacob E.
I've been coming to this "spa" on and off for 25 years. Each time I cross my fingers and hope they will get better. They do not. For 29.99 and a 5 dollar tip what you get is bird shit on the roof and dog hair in the corners of the vehicle and when you complain politely, the young man does a half ass job and the manager claims the bird shit may in fact be tree sap but they need 199 dollars to take car of the same "tree sap" that I can pick off with my fingernail. Note when I have tried paying hundreds for a detail here, I walk away with water spots and the same kind of carelessness. It would be great if Echo Park had a reliable and good auto "spa". Someone should buy this place and make it right.
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September 2023 by Jay T.
I gave the benefit of the doubt and unfortunately I was let down again. I paid $45 plus tip (I should've not) for my car to still be nasty and dirty on the exterior and interior. I would not recommend coming her if you want a job well done.
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September 2023 by Fra Nco
I took my Jeep to this location. I told the guy in charge that who cleaned the interior of my car didn’t do a good job. Carpets weren’t properly vacuumed. My dashboard was dirty. I paid for the platinum package since it include interior dressing. When I told the guy to redo it he got mad. When I get the car back lights on my dashboard turned on indicating (driver seatbelt unbuckled and service airbag system) and it wasn’t there before I got the car wash. Please stay away from this place. Avoid the headaches.
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September 2023 by Jamie Lai
Come for early bird, 8a-10a M-Wed for wash, wax and vacuum for 25.99 for a standard car. Happy with the service and ease of the transaction.
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September 2023 by John T.
Came here recently for a maintenance wash on my car. I usually detail my own car and finish up with a spray on ceramic coat every so often on top of the ceramic infused ppf. Anyway, 3 day weekend with familiar obligations doesnt leave much time to do a maintenance wash, much less detail my car. I rolled up around 9am on a weekend and low and behold, no line! I remember this place used to be a time suck hence what prompted to learn how to detail my own cars. Anyways, the exterior only was increased to approx $20 now and the wash bay was properly manned. Typical hand car wash starting with a pre-rinse/pre-treat and they got out all the bug guts followed by shampoo bath with high level efficient agitation using broom sticks with soft tipped bristles. I do believe its a high alkaline shampoo they use because all the dirt pretty much washed off the surface fyi. After the agitation is a rinse followed by a sealant rinse then a colored shampoo for the "wax" but more importantly is the last two steps. The last two is a pressurized filtered water rinse so you can see the sealant working but after that is an ionized water treatment which is basically pure water with no minerals to minimize mineral deposits. After which the guy starts drying my car and we make small talk and I was about to leave, he tells me to wait, and he hooked it upppp. He cleaned the rims, dressed the tires, and about to do the trim too but I told him no because it has ceramics on it already, and made about four passes or laps around the car to get every last drop of water. He even so much as did the door jambs and the inside windows too! Anyways, I tipped him well after that and we parted ways. Oh last but of info, he had me pull over to part next to the corner and apron so after he was done drying, i could just roll out without having to wait for the car in front to be finished. Much appreciated convenience.
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August 2023 by Adrian Lopez
Great place they always do a great job cleaning and detailing my two cars! Will always bring them here and they're fast as well thank you!
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August 2023 by Kotchamon Koury
I paid $45 for platinum and when I mentioned that there were still fur left (clump of dog fur that not attached to carpet or anything just floating around) the guy just shrugged it off. I asked if he could vacuumed the car again and he said it's not possible.
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July 2023 by J L.
This place is ridiculous in the prices they charge for everything. I was just going for the regular basic wash when they were trying to charge extra because of the type of car. No great customer service not even from the owner. When I was trying to complain about it he just referred me to one of his staff the manager. They didn't even do a great job in washing my car.
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July 2023 by Catherine M.
Don't come here if you need something that isn't on one of the menus. Today I felt like I got scammed with a bait and switch today: I came by because I needed a fresh drink spill cleaned from my heated/perforated seats. I showed what I needed cleaned up and was quoted for the seat as well as the whole car. I was given the impression the liquid would be extracted as much as possible from the effected areas and the rest of the car would be cleaned as well. The car was cleaned, inside and out but the liquid mess was not fully addressed. I showed the lingering liquid to one of the guys handing me the keys and he just took the air gun to it and wiped the seat more thoroughly. I showed the carpet and he told me it would be extra. I was fed up by that time and couldn't trust them to fix it. *** A PRESSURIZED AIR HOSE IS NOT THE SAME AS A VACUUM!!! *** At this point I don't have faith in the products used either. The leather was tacky and has dried hard. Go somewhere else if you need more than the basics.
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July 2023 by Maribel Martinez
Got the at 4:30 paid almost 50 bucks n because they were rushing becauseIt was almost closing time n they did a terrible job...my money was green to.
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June 2023 by Eduardo C
Meh. Payed for the 45 “platinum”. There were a few stains left. Wheels were still dirty, they completely ignored doing any sort of cleaning on the trunk of a compact sedan. They didn’t even bother to remove the soaking rags off the hood when I picked up the car
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April 2023 by Fernando F.
They barely has business. And even though they have a lot how car they took to much time. My car waited more than 10 min to be dry( sun alteady dryed it). The owner of this business need to bring more to work because everybody was busy. With 7 cars the were working on. Awful service Don't recommend it
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April 2023 by Lissa S.
Had my car washed there on Saturday 4/15 at approx. 2:30pm. For $29.00, I expected more. I remember coming here pre-pandemic and the basic wash package was 30% cheaper and the result was better. What happened here? Got my car back in about 45 minutes. Interior not wiped down at all (they used to do this). My center console used to be cleaned thoroughly but not this time. And now I have mysterious marks on the interior fabric. See pic. Definitely wasn't there before. The location is convenient for me and the cashier lady couldn't be nicer. But the rest feels like they just don't care anymore. If you are in a rush, I don't recommend this place because you will need to build in time to show them all the spots they missed after and then clean up any additional messes they made. Not cool.
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March 2023 by Obeth Galicia
I have 6 cars and I have brought most of them here to clean, I’ve had details done and probably over paid for a service that’s not done professionally done correctly the first time. I provide auto detail services myself OG’S CAR WASH, so I know what to expect from a car wash! However, The cashier Karen Velasquez is very friendly and helpful.