-
December 2023 by Jason K.
Even with over $40 car washes, my car often wasn't clean. Specifically, it remained with dusty floor mats and really didn't alleviate my dust allergic symptoms at all. At other car washes, after paying $40 for a car wash, I would be okay for at one week. Lastly, horrible customer service by the male manager/owner who slaps your hand with the payment invoice while barely acknowledging you. The guy definitely needs to work on his customer service skills.
-
October 2023 by yong kyun kim
I've always been a regular at this car wash and never had an issue. However, during my recent visit, I was admittedly 15 minutes late to pick up my car after their operating hours. While I recognize my oversight, the owner there continuously blamed me for causing her to miss her Pilates class and losing out on $100. The way she stared and reprimanded me made me feel like I owed her that money. Although I was at fault for being late, the way she handled the situation was incredibly unprofessional and made me very uncomfortable. I won't be returning.
-
October 2023 by Kali S.
I haven't left a Yelp review in a long time. If you want scratches and swirls on your car from the hard towels that they use, come here. They had me come get my car and the car was still dirty. Inside doors were still full of dust and fingerprints. Specs of bird poop and watermarks on the car. When I mentioned this, he told me that I should've paid for detailing. I paid over 40 dollars for the Delux, and they couldn't even remove bird poop. Why would I trust a detailing from this place. Don't come here!
-
October 2023 by Tony T.
Friendly, quickly, and great service! Car was really well cleaned. Owners were friendly. Bathroom on site.
-
September 2023 by Annette Leach
After going here for over a year, now my car is too large to go through the normal wash and needs to be hand washed. Then the hand wash takes an hour and 25 minutes!! If you’re committed to going there make sure you don’t own a mid size SUV and bring a book…you’ll be overcharged and you’ll be there for awhile.
-
September 2023 by Del Hannus
I've used them 8 times in the last year. Half the time it's medium-good. The other half they miss a couple obvious things still on my car (stuff that could never survive a sprayer or sponge wash), making me think they don't fully wash the exterior, they just spot clean it. One time they didn't wipe down any of the plastic exterior trim which was very dirty. They just try to cut a lot of corners. You have to heavily inspect your car before you leave. I don't plan on ever going back.
-
July 2023 by Jenny C.
Terrible, terrible service. My car was pretty much in perfect condition when I brought it in. After the car and hand wash, multiple areas of my silver trim on the inside of my car had scratches and was worn off. I thought it was dirt so I tried to scratch it off but turns out, they scratched off the silver coating. I called the business to explain what happened and the lady says there's no way that they could have done this because they only use microfiber towels and windex. She also said that they've been doing this business for years. My question is: are the microfiber towels brand new each time and free of rocks or debris that can damage a car? Definitely my mistake trusting a shitty business to clean my car. I will not be coming back here and do not recommend anyone who actually cares about their car coming here.
-
July 2023 by Louise Shull
I've brought my car here several times and I am usually pleased with the price and service. Most recently I brought it in and specified that I didn't need the whole car cleaned, just a deep cleaning in the front where an entire soda was spilled. I was charged the full price of a normal interior/exterior detail, which would have been fine if the front had been thoroughly cleaned. When I picked up the car, I pointed out a few spots that were obviously still wet and/or sticky, which were quickly wiped. After leaving, I noticed the mats and carpets had not been thoroughly cleaned despite my specific request and communication about the soda mess.
-
July 2023 by Mary Born
Great car wash!There are a few things that make this place special. #1. Super safe pandemic policies and extra efforts from the hardworking staff such as masks worn by all the staff who work on your car and hand sanitizer stations. Deluxe 99.9 percent alcohol hand sanitizer for your car is available at the checkout area for only a dollar!The prices for everything in the car wash market are very affordable and the homemade coconut cookies look great!How to: Enter the car wash from Western and place your car wash order. Choose from a basic car wash or wash and wax. Add additional services like automotive shampoo or detailing.After you order you'll be given a piece of paper with your order on it. Take this to the car wash market and pay. Here you can buy a cold drink, a snack, automotive accessories and useful items.I was very impressed with the guys hand washing the cars while I waited and I noticed a few hand sanitizer check ins. Very cool!I highly recommend this car wash. Especially if you are taking care of your mom's car and you want to keep her safe too!Many thanks for taking extra great care of me and my ride!
-
July 2023 by Alexandra Divitkina
Excellent service for a reasonable pricing. The have been making my car sparking clean for the past 3 years.
-
July 2023 by Memphis G.
An honorable family (owned and operated) K-town business. Some of the "hardest working guys in show biz." Ethical, careful, and fast. My vehicles always come out looking thoroughly "gone over." No glass streaking, neglected wheels, or water spots. All joints (doors, hoods, trunks have been opened, toweled, and closed up leak-free. They are expensive, not for those on a tight budget, however that extra money is well spent on "mistakes not made" and attention to detail. Never once has anything been stolen, broken, or unnecessarily "gone thru." Tip big as their primary customer base tends to "short change" these guys. Guys btw who remain pleasant under brutally hot and loud working conditions.
-
June 2023 by CC W
SERVICE: Everyone works hard here, even the owner.One of the best car wash in Los Angeles. The owner makes sure your car leaves spotless.The detail service is perfect. I have tried a detail place in Hollywood on Santa Monica Blvd, which was a big mistake. At Sun, the guys here mean business when it comes to detailing.The waiting time is 30 to 45 minutes. It gets very busy due to many loyal customers.
-
June 2023 by Cynthia E
I personally love getting my car wash here. They do a pretty good job. They are not quick so be prepare to wait. Bring patience, snack and headphones to watch a movie on your phone haha
-
June 2023 by Grace So
Really? I paid with tax almost $40. After I gave $3 tips I saw that my seats were not prowioed downed and the sides were vacuumed well. So I decided to open the trunk. What? They had my top self dangling from the hook and the bottom panel was not properly shut. Also most of the dust particles were still covering the inside of the trunk. I asked for the manager. Accosting him what I paid, does not include removing lightly marked interiors nor wiping down of dash boards etc. I couldn’t believe it. After complaining, they did vac my trunk again but I feel they do not provide value service for what you pay. Don’t go here.Services: Vacuuming
-
June 2023 by Katie F.
My best car washes.. my car look brand new again , I will comeback if I'm visit LA again ..
