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March 2024 by Orjan Olsson
Bought shoes that fell apart after one month.Went back to the store and they did not believe me and refused to give me another pair.Bad customer service and very bad handled in the store by the staff - bad quality in the shoes.Never buying Steve Madden shoes again and especially not in this store.
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January 2023 by David Clift
Very helpful staff
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November 2022 by Nadine Tiku
Beverly Center always comes through! has what other locations want you to order online. Thanks Ladies
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September 2022 by Ashley B.
Bought platform heels wore them for an hour and the strap breaks. I go back the next day to hopefully get a new pair and the worker tells me to go to target to buy a new strap. Is she serious... so unprofessional.
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May 2022 by Victor Ceniceros
Great customer service! Thanks for helping me with my return & shipping my size.
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January 2022 by Ray Gosnell
not only great shoes but also wonderful purses and evening bagsI bought a silver beaded clutch witha chain to use or not. Good qualityvery happy with the purchase.
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November 2021 by Vikeetra Griffin
My favorite store! ?
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August 2021 by Ble’ Dymond
Nice and good prices
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August 2021 by ghada ghazal
Very friendly staff and excellent service
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May 2021 by Anna S.
Horrible customer service, shop Chinese laundry, Miss Lola, and Nordstrom/Macy's/Bloomingdales/SAKS
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January 2021 by Miss Sue
Employees are a mix of con artists and airheads. Could accept my return yet they couldn’t refund my debit card unless I’m physically there with it? I live in Florida. Bs policy , definitely got my money back after speaking with my bank.
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January 2020 by Kapil Jerath
Good shoes
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August 2019 by Emily E.
Angela was an amazing sales person and such a pleasure!!!! She helped us so much! We ended up buying 3 pairs of shoes and a bag. She has great style and energy, and we can't wait to shop with her again!!:)
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February 2019 by Daniel Rosario
Rachel and Devon are always so kind, helpful, and provide excellent customer service.
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September 2018 by djkibo kibo
Nice but uncomfortable shoes.