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December 2023 by andres padilla
I got charged for new connection fee and insurance I never got notified , the phone was paid I full same day.BAD SERVICE
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September 2023 by Bernard E.
Avoid this Vermont location at all cost they have the worse service I've ever encountered at a T-Mobile Store. They will find any reason not to service or take back any T-Mobile device even with a warranty or insurance.
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June 2023 by Luis Ramirez
Bd customer service if they are not happy with their work maybe the should change their work line
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June 2023 by Sheryl Willis
I was having problems and I had to travel to three stores before being helped at one. My wasnt working.
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May 2023 by Samm family
I've always liked the services and products but I don't like being nickel and dimed to death
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April 2023 by maria miguel
the worse service t mobil when you call customer care they say one thing you go to the store they say something else different worse service in the world
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April 2023 by Maria Weakly
I paid $20 b4 my regular payment and it was never credited
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March 2023 by Karen Mata
The worse service ever but yet what do you expect from T-Mobile expensive, and you must go thru major steps to get 1 thing accomplished with them. I was told by customer service 1 thing get to the store and totally different info and they have the never to blame each other for miss leading information given to the customer. But this location gets added to the worse of the locations yet the manager Nancy gives the example of bad attitude unhelpful.
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February 2023 by Efren Gonzalez
Best t mobile I've been to Jonathan and Jasmin that work there are very knowledgeable and helpful.
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January 2023 by ENRIQUE MEJIA
Not willing to help supervisor
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January 2023 by Jocelyn Orozco
Bad service don't help at all you gotta approach the employees or they don't help at all they are on the phone if someone walked in and stold a phone they wouldn't even notice
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November 2022 by Horace B.
Got that iPhone 14pro gd plan and on the ball t-mobile top shelf phone pro's over there
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September 2022 by Keyonda A.
I posted a review before but im not sure what happened to it. Back in August of this year, I wentin to purchase phones for my mother and I. My husband had just arrived the day before to purchase his. An employee by the name of Jose delivered excellent customer service. I mean there's one type of service that you receive when the rep is trying to make a sale, then there's that intimacy in service that let's you know they care. Jose was patient, made sure we purchased something that would make us happy as a family unit. He wentto the back twice to pick up phones we thought we wanted but changed our minds on. We finally set our hearts on the Samsung Galaxy S22 Plus. We've been in love with our phones every since. Now just recently due to some cell phone towers being down and some newly installed (found this out after talking with a T-Mobile rep from the call center, who made us a disappointing appointment which made us have to call back) our phones haven't been acting the same every since the software update of September 22nd. Although Trey from this same location couldn't exactly do anything about it, he patiently helped my mom and I and he even took the time to listen to my husband vent about the problem. At the time from the sound of the problem I knew it was nothing Trey coulddo about it but I was very very impressed by his patience with my hubby. You may walk into this location and see lots of customers but you better believe that each customer is shown loyal service and their not rushed and these team members take very good care of you.
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September 2022 by Marisol M.
I walked in t-mobile today and was really happy with my purchased today. TREY helped me out and he was very kind, patient and just excellent at explaining everything. Also this location is clean and well taken care of and overall the whole staff is friendly.
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September 2022 by Maggie's Eye's
They very helpful and got me a great family plan
