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January 2024 by TW “Nurse Life”
George Lenz you are a jerk! You are very nasty and so is the lady who called me!!! I cannot believe AAA is contracted with this horrible company! If a Premier member has to deal with this type of customer service, I cannot imagine what a regular member goes through. AAA you have to find a better company!
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December 2023 by Marco Rivera
Good service ?
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December 2023 by CHI ZHANG
We were at the plaza when my car was being towed. They just refused to release the car!The person was so rude and he said “you need to pay me to get your car”! He didn’t answer any useful questions besides scamming people to get money!
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May 2023 by Jake Reeder
Just poor customer service.
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January 2023 by Sean Downey (SeanDevious)
I was told that if you don't have anything good to say then don't say anything at all. I'll just keep it at that.
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January 2023 by Lance Marsh
Cost me $366.00 I really can't think of any thing positive except I did retrieve my van. I'll have to be more careful next tine
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May 2022 by Henry H.
Criminals. My car was moved by the parking lot where I parked it to another location because they rented the lot to a film production company. They were no help. They had no idea where they put my car. Finally South Coast towed it from where the parking lot company had lost/hidden it. South Coast sent me a letter telling me that they were going to sell my car if I didn't pay them an exorbitant amount of money (over $1000.00 by the time I got the letter and going up $71.50 per day.). They were just garbage to deal with. Completely uncooperative. Basically they stole my car. If you come in contact with them you are screwed. I will be filing a complaint against both with the Better Business Bureau and DMV. You can see from others comments that my experience is not unique.
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January 2022 by rayclydes orantes
This place is spectacular and very good service...
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January 2022 by Ryan Coughran
Called to try and contract them to tow cars parked in fire lane on our rental property, Mario has zero clue on how to talk to people professionally on the phone. That said enough for me. Take our business elsewhere.
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January 2022 by Ryan Castillo
If you are getting towed by this company, goodluck my car got scraped pretty bad when they dropped it off at their very filthy yard.
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December 2021 by Lauren F.
I had a great experience with Alpha. He arrived within 30-40 minutes and was knowledgeable and pleasant to deal with. I would call him again in a second if I needed a towing service again.
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August 2021 by Alastair B.
They answer my calls very rude they did not verify their location they lied to me and said they were open on Sundays when they were not and they charge an extra fee if they do have to come in on a weekend or a holiday to until your car I was wrongfully towed by this company and the people that called it in !
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January 2021 by Molly Silva
They kept my stuff
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January 2021 by Tiger Lily
I went to pick up my car which had been towed from across the street from my house and my car didn’t start. Seems like the tow truck driver dragged my car in gear while it was being towed and seriously ruined my engine. I hope they are able to do something about ruining my car because now I’m completely without a vehicleService: Car towing
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January 2020 by Jacobo Meyers
They towed my car illegally after the manager gave me a permission to be there at the private property