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November 2023 by Dean Wilber
They weren't too crowded, I found what I wanted, I checked out with a cashier, not self-checkout, I was in and out really quick
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October 2023 by Jinny Marie Carey (Jin)
I love this grocery store. It's not like other stores in LA. The clerks are friendly, as are the other shoppers. It's clean and organized and the setup makes sense.
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September 2023 by marco zavala
I am frequent customer that has never had any problems with the employees or managers that work here. I came here on a Sunday to buy groceries and was followed by their black security guard from the first second I stepped in their store. I walked around getting the groceries I needed. I set my stuff down so I could grab my phone from my pocket because I was getting a phone call. As soon as I set the groceries down, the black security guard picked up my groceries and proceeded to walk away with my groceries. I said, “ hey! Excuse me but those are my groceries.” He Approached me in a hostile and scary way and accused me of trying to steal the groceries. He didn’t want to give me back the groceries and I asked him what his problem was. He said,” mexicans like you are up to no good”. Is this the kind of security guards Smart and Final hires? He racially profiled me and accused me of stealing just because the way I looked. He finally put the groceries down and he threatened to call the cops because he still thought I was stealing. I picked up the groceries and proceeded to the checkout to pay for my groceries. Even when I went to pay for the groceries he still followed me and harassed me. I am very disappointed and sad that this Smart and Final lets this type of service be accepted. I was embarrassed and felt belittled. I even have the video of him harassing me. I will be sharing this video to make sure the community of lincoln heights knows not to shop here anymore. THIS A PIC OF THE SECURITY GUARD.
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September 2023 by Javiera Rojas
I love coming here workers are great professional and helpful but I hate to see how the company only had one person on check out when there is a huge line ...the workers do the best they can but the company has to help out as well ...
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September 2023 by Edgar Triay
You get a five stars except for this: Looked like leftovers for grapes on sale. Only a few bags with stale grapes and fruit flies.
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August 2023 by William Kloezeman
I gave them yet another chance after walking out weeks ago and leaving a full cart of groceries due to horrible/non-existent customer service and had an even worse experience today. I will never set foot in ANY Smart & Final ever again. Stores need to learn not to take customers literally for granted. We don't owe you our money -- you need to earn it.
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July 2023 by Julia LaRosa
This is the only grocery store I used. I live blocks away well, ever since they put the self check out, things started to change. First of all there are not as many human checkout lines, and the lines are very long. In the self check out today, there was a very young, very rude girl, who, I have no idea if she didn’t speak English, but when I told her that all of my items scanned at higher prices by $1-$2 higher than marked, she says no it’s OK. I kept calling someone to help and she kept coming over and she kept insisting that everything is OK. She says don’t worry we will get your discount.. And I told her the discount was not applied, i’m ready to pay, and the total is double than what it’s supposed to be.. These prices are higher than what was posted and again she says no it’s OK. I bought three items and they wanted to charge me $20 for something that shouldn’t have been more than eight dollars. When I try to self check out and got another man to help me because the prices were higher, when scanned - than what was posted on the product, eventually they got the price is right. But I would be careful if I were you, because when you have a lot of groceries, you don’t pay attention to every single price, and it adds up, and no wonder why my groceries were so high. They charge $2-three dollars more than what the product is listed as. So just be careful. I caught this mistake today with just 3 items but I’m switching grocery stores. This happened many times before and I try to be careful about it
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July 2023 by Arthur Garza
I'm trying to look for the best value for my buck. It was McDonalds Big Macs vs. Smart n final Roasted Oven Whole Chicken. The winner by a mile was Smart n Finals. Chicken. Hot juicy chicken ready to be served, easily feeds four for under 10 bucks. Try a two liter soda and some potàto salad and you make it under twenty. Pure wholesome chicken. Try it .
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July 2023 by Frank Martinez
Smart & Final is an awesome place. The workers are Great they have great produce and salads.
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July 2023 by Cynthia Topete
Everything was fine, except the self check out. It's a big mess. I hate it!!!
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May 2023 by Alias Arts
in general, the store has gotten a lot better but yesterday I purchased one of their four dollar watermelon’s seedless and found out it is definitely not seedless and then after cutting it open I realize that half of the watermelon was rotten when I called them they wanted me to return the entire watermelon that was already cut open and rotten I’m not going to carry a rotten cut up watermelon back to their stupid store. Do not buy their water melons.
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March 2023 by Art
I love their oven roasted chicken . Ïts gigantic and it's only 8.99. It's hot, juicy, tasty and delicious. The meat just falls off the bone. Compare a whole chicken to any thing $9.00 at any fast food place. You can't beat it . Throw in a 2 liter coca cola and ya still can't beat it .
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March 2023 by Cristero
Disappointing customer service. They were concerned with 21.04 I stated the self-service cash register got from me, but they weren't sure, despite me showing them that I was charged on my credit card. So I wasn't able to take the items I purchased. Fortunately, days later they credit my credit card. They should have been more concerned of the 100s or thousands of dollars I would have spend at this store. However, after this unpleasant experience, I will not be returning for months. How foolish.... "A smart person learns from their mistakes, but I wise person learns from others mistakes," - The Bible.
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March 2023 by Michael Holden
Price gouging just like the others, not so smart. Finally realizing that. Bummer.
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March 2023 by Kruger092 Sanders
There are so many fruits and vegetables here. It’s good to see that they have big pack of popcorn. Glad I came.