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October 2023 by Monica L.
I've been buying heels from here for years but today i went to buy a gift and I had the picture of the shoes i wanted to buy for the gift so i was on my phone looking at the picture while trying to find some shoes that looked similar and the owner was just making me uncomfortable with the way she was just staring like if i was gonna steal, made me feel so uncomfortable i just walked out and took my business elsewhere i wouldn't want to keep buying from someone who sees their customers as thieves.
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October 2020 by Michael Evans
i LOVE this store and for this kind of service, you really need to work in-person with professionals. thank you team OTR for being of such great service to our community! i've got so much love for you guys, and appreciate the quality of life you bring to me. :)
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January 2020 by Giuseppina Tasker
Really great shoe store. They spend so much time with you. I ended up going next door to their "partner store" and finding a pair quickly, but here they really helped me figure out what I needed. It is so nice to go into a place where they are highly knowledgeable about shoes and how they should fit. Thank you!
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December 2019 by Panda M.
Prices are reasonable, store owner was helpful, sales associate as well. I will be going back for shoes here!
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August 2019 by Sasha J.
I came to this place to get some work heels. The store owner makes you feel so uncomfortable , she just stares you down while trying on heels. I ended up still purchasing some flats and she had the worst customer service ever omg how could you be so rude to your customers. Nice heels but not worth my patience it's a no for me .
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January 2019 by Sarah Frazier
This is a great shop with excellent service.
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January 2019 by Marsha Riley
Over the years I've found some great shoes at Shiloh Shoe & Accessories. Today I stopped in to see what they may have and was treated to incredible, heartfelt service from Loretta. She was thoughtful, kind and helpful. She even noticed an issue with my foot and made some recommendations on how I could get my toes to relax. Who thinks about that?! It was definitely more than just a shoe buying experience.
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January 2019 by Angela Neal
Loretta is amazing! She has patiently helped me find gorgeous and comfortable shoes.....who knew that even existed?!?!?! She is incredibly knowledgeable....about feet and her inventory. Shiloh Shoe & Accessories is now my only shoe store.
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October 2018 by Jannete S.
Bad business!!! I went in and found a cute pair of heels, asked for my size and wasn't given a chance to inspect the shoes, I was just rushed to pay. Paid for my shoes and walked out. Before I left the shopping center I decided to check my shoes and they had put the display inside and it was very damaged and used and unsanitary!! It was all beat up basically. Went back in and asked for my money back. Denied to give me a full refund. If you shop here make sure both pairs are new, unless you okay walking out with the display. Customer service is crap too.
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April 2018 by Corazon Tovar
They have sales on certain types of shoes when they have few left.thats when I go to buy.other wise it's kind of pricey.they don't have dress socks but have dress shoes for kids.the first time I came here I was looking for both because I didn't know were else to go.thought that might help another mom to know that.
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January 2018 by Angelica M.
Do not come here owner will not exchange shoes other than their policy stating no refund only exchange I came here to change my unworn shoes that I had bought for New Years and was unable to wear them since shoe is too small I took the last pair in stock and came to exchange and the lady said she couldn't exchange cause I wore the shoe. How was she there to see I wore the damn shoe I explained I had taken the one that was outside and showcase and she said it's never that bad after people try on. Many people try on shoes they are sure to get damaged and of course she wouldn't exchange both shoes are in great shape unworn other than the shoe on display and she wouldn't exchange. I jut say stay away from this place it's nothing but bs
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December 2015 by Yoselin Lucas
They have nice shoes & they show LA girl cosmetics lipsticks which are my favorite! The workers there do seem a bit lazy and unenthusiastic.
