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February 2024 by Jackie W.
Had a great first experience but went downhill fast. After I purchased the dress (and had 3 other friends also find dresses there) they removed in-house tailoring and recommended a place 30+ min outside of the city. That was a huge reason I went with that dress and was extremely disappointed in their customer service or solutions following that update. The dress also has ended up costing MUCH more than anticipated. Would not recommend this experience for anyone. Not worth the cost, time or dress. Look elsewhere.
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February 2024 by Emma E.
Allie was incredible, I had the best time at both of my appointments! The dresses are gorgeous and not overly expensive compared to others I've seen. Allie was super helpful showing me different styles and ultimately pulling a wild card for me that ended up being the one! The shop is absolutely gorgeous and parking is surprisingly easy. They even gifted me the cutest custom tote bag with some goodies when I purchased my dress, so cute. I can't say enough good things about this place.
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February 2024 by Samantha Nafso
Finding my dream wedding dress at Sarah Seven (LA location) was a fairytale come true!I have to commend the exceptional customer support I received throughout my entire journey (from pre-apt to purchasing). The staff, including store manager Kaitlyn and stylist Esther, were not only knowledgeable and professional but also incredibly warm, welcoming and helpful. They listened attentively to my preferences and helped me navigate through their collection to find the perfect dress for me. Their patience and genuine care made me feel like a cherished bride-to-be every step of the way.The store itself is a really beautiful too. It's spacious and elegantly designed. I shopped with a group of 4 and it was accommodating for all of us! I went to a few other stores in LA, and some were definitely a bit smaller/less personal- so loved this about SS.I really couldn't have asked for a better experience or a more beautiful dress to walk down the aisle in!
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February 2024 by Manilynn Disuanco
Had the best experience buying my wedding dress from Sarah Seven with Kelsi. Also got my alterations there with Esther (she's awesome!) Thank you team for helping me find my dream dress!
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January 2024 by Bailey M.
Thank God for Sarah Seven... as someone who'd visited 14 bridal stores searching for the right dress, I was so relieved to finally end up in the right place on a Sunday afternoon. Allie was so great - she already had the dresses pulled that I noted I was most excited to try on (which is rarely done at larger stores, despite the fact that you've taken the time to pinpoint them). Allie also took tons of photos for me on my phone (with best lighting, angle, etc.) so my guests with me didn't have to worry about it. One of my favorite things about Sarah Seven's gowns, aside from the fact that they're actually different from the same look you find in every single other bridal store right now, is the unique, luxurious fabric they use. Without paying a premium, you can still get an affordable gown with an elevated feel, of high quality construction. Can't say enough about Sarah Seven - want something unique and modest, yet stunning?? Go to Sarah Seven.
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January 2024 by Kaylee Urquhart
I had the best experience here. The atmosphere is intentionally curated and intimate and simply so special. Allie was seriously amazing and made me feel right at home I left feeling like I was in a dream.All my love!!
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December 2023 by Morg S.
I had an amazing experience today at Sarah Seven! Allie was my stylist, and she really listened to my wants in a wedding gown and curated dresses that fit both my aesthetic and my price range. She also made me and my group feel super comfortable in the shop, which is beyond adorable, by the way! I ended up purchasing my dream dress, and got the cutest swag bag to celebrate. I'm happy to officially be a Sarah Seven girly!
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November 2023 by Sam K.
Allie was so helpful and amazing :) I emailed with budget questions ahead of time and she responded right away with a list of dresses for me to look at pics of in my budget before my appointment. When I got there, she had all my favorite dresses pulled and was so fun and supportive as I tried them on and made tons of suggestions! Me and my friends were the only people in the store :) can't wait to pick up my dress and wear it !
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September 2023 by Jordan Wheatley
I woke up last Saturday knowing it would be the day I would find my wedding dress! I walked into Sarah Seven and met Kaitlyn, and she made me feel so comfortable and so beautiful throughout the whole fitting. She suggested the Capri dress, and as soon as I put it on, I knew it was the dress of my dreams! I am SO happy with my experience at Sarah Seven and with Kaitlyn as my stylist. Thank you so much for everything!! Can't wait to go back for my pickup appointment! xoxo
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August 2023 by Page B.
Sarah Seven has been nothing short of perfection at every step of the way. The stylist was incredible in her ability to listen and guide me to the dress of my dreams. I have been impressed with their thoroughness and communication throughout the process. The wonderful associates (special shout out to Esther and Ashley) even came to the rescue after a poor experience with a tailor who stained my gown (I am not local to their LA store, and used a different tailor closer to home). They quickly responded to my cries for help and consulted experts in stain removal. Further, they recommended other tailors near my home while keeping my budget in mind. I had already paid my dress at this point, yet they continued to support me and check-in while I was in crisis mode. I would recommend Sarah Seven to anyone who asks.
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August 2023 by Taylor Thomas
I can’t speak highly enough of Sarah Seven. If you are looking for a dress that is elegant and chic look no further. I purchased my dress from Lovely Bride in Houston and there was some issues with locating the sleeves for my dress, but everyone was helpful and tracked them down well before my wedding. I wore Viviana and Edie and they were both incredible.
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August 2023 by Abby Heath
Just as I knew I would, I found my dream dress at Sarah Seven last weekend. It’s the dress I’ve been waiting for, so effortlessly elegant and chic! Allie was so sweet and really understood what I was looking for. She put me in a few curve ball dresses that lead me to finding ~the one~ which was really fun! The only thing I’ll say that didn’t feel great was being presented a tip screen on half the price of my already over budget dress. I would’ve appreciated transparency around how employees are paid, I’m not sure if the stylists make commission or not. I just wasn’t expecting that but was happy to give Allie a little extra. I cannot wait to wear my dream dress and would recommend SS to all!
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July 2023 by Lauren L.
On principal I never write bad reviews. However, I don't want anyone to have the same experience I did, considering what a huge and meaningful purchase this is. First: they are very pushy and try to get you in and out (w/ a purchase) as fast as possible. They don't let you touch the dresses or try on more than a couple, plus you have to pay to make an appt. This all kind of rubbed me the wrong way, but I quickly put that aside because I DID find a dress that I absolutely loved! It was stunning and every detail about it was just what I wanted. When the dress arrived, the design was completely different from the dress I tried on in the SS store. The entire bodice was different, the neckline was different (straight and square, not a deep scoop), the boning was in a totally different place (on either side of my belly button, rather than along my ribs where normal boning would be) and it showed through the material, the material was completely see-through, the fit and type of skirt was completely different (more A-line rather than fitted/flared) and the beautiful draped cowl neck (the main detail of the dress) was one small, tight strip of fabric that looked like a weird afterthought. It looked like I had gotten a cheap knock-off of a designer dress. This dress was $4,000. The issue was not sizing, I was assured prior to ordering that the proportions and structure/design of the dress *do not change* when you order a smaller size than the sample (I was told this was something "unique" about Sarah Seven). I made sure to SPECIFICALLY ASK about it because I loved every detail of the dress I tried on so much, I wanted to make sure I knew what to expect. They basically just told me anything to get me to lay down my credit card. I was devastated. It was a huge sacrifice to spend this amount of money, but I loved the sample dress so much that I took the leap to get it. I expressed my frustration/confusion and they seemed understanding at first and expressed their commitment to making sure I was thrilled with my purchase. They offered to have me back into the shop to try it on with their associates and figure out a solution. I was grateful--this felt promising! When I went to this appointment, I was so disappointed to learn that the "solution" they had was **for me to pay $995** to have them fix the dress. And the "fixes" they were proposing were just regular alterations (straps, hem, etc), not even addressing the real issues with the dress. This is not a matter of me changing my mind, this is a matter of being sold something completely different than what I got. It was a bait and switch. I was being more than reasonable; I wasn't demanding a refund or a totally new dress, I asked them to change just ONE of the things that wasn't right (the cowl). I was willing to overlook the other things that were completely off if they just changed the cowl to represent the dress I tried on and paid for. It's the defining feature of the dress. It took over 10 emails (and multiple attempts by them to ghost me) to get them to finally agree to replace the cowl to represent the original dress. The new cowl looked better than the old one, but it was still not the same. And I had gone through such terrible customer service (and again, *multiple attempts to ignore me altogether* which felt very shitty) to even convince them to fix it. Beware the girlboss energy of this brand. There's a big "yas queen!" vibe that, in the end, amounts to nothing. They told me they wanted me to be totally satisfied and thrilled with my purchase, but when I (respectfully and professionally) continued to express my legitimate concerns (with photo evidence), I was instead ignored or told the dress was perfect. Their customer service amounts to nothing more than catchy, girlbossy slogans and empty platitudes. As a bride, you are nothing more than a sale to them; they do not care about you or your experience. I don't blame the store associates for this; this is clearly an upper management issue and the wei
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July 2023 by Kathleen E.
Dream dress shopping experience! Great consultant coupled with wonderful dresses and killer ambiance! Was so happy from start to finish! Sandra was the dress I didn't know I needed and will forever be pleased with my wedding dress decision!
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July 2023 by Isabel Terrones
My dress from Sarah Seven was EVERYTHING! The material and fit of Sarah Seven's dresses are incredible. My only regret was not getting the alterations done directly through their in-house seamstress.