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July 2024 by Dr. Abdullah AlHomeadan
Women and men designer apparel for less than manufacturers price, but still high. You’ll certainly look great for a handsome amount of money
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June 2024 by Young Kim
The store is large and on the 1st and 2nd floors.
but
Pretty and practical clothes
Not that much
The buyer’s insight is disappointing.
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May 2024 by Scot Hoffman
After ordering online, I purchased $2,500 of merchandise. It started where I was promised Free shipping and a 10% discount which was advertised. When I put the appropriate Promo code in, it was rejected. When I contacted Sacks online, with many back and forth emails and calls they refunded a measly $20.00. Out of 29 items 6 items did not fit, and one item which was a final sale item had a hole in it and could not be returned. When I returned the six items on four receipts, they played the shell and ball game and neglected to tell me that they were not refunding me part of the $20.00 discount that was received on my $2,500 order and reduced my refund $12.05 on one of my four receipts, which was given to me as I was departing the store (not when I had to agree to the refund) at the register. Do NOT trust Sacks off Fifth. They are Crooks!!!
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April 2024 by Sean S. Ravaei
Great stuff, but no one helps, great prices.
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April 2024 by Adolfo Posada
Excellent place to buy shoes and clothes.
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February 2024 by Ray R.
Service terrible Never sent item Still charged. Crooks they stalled on responding to me until I could not cancel my credit card. I have never written a bad review before but these guys should be out of business
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February 2024 by Daniel Paulo
Very expensive, unusual prices
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February 2024 by George Carrasquillo
The selection has gone downhill at this location
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January 2024 by Kayla V.
A few weeks ago while shopping, I witnessed an older woman in distress after her wallet and purse were stolen. Despite the situation, security didn't promptly address it, leaving her anxious. I stepped in to help. The loss prevention team took 20 minutes to confirm the theft on camera but couldn't call the police or provide a description. I had to call the police and use Find My iPhone to locate her phone, ultimately helping her find it with the thief blocks away. It's disheartening that the security team didn't offer assistance in such situations. Disappointing.
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January 2024 by Reuben McDowell
Extremely professional, nice, attentive staff. Great selection of products on sales floor.
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January 2024 by Silver Haos
Perfect staff thank you guys.
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January 2024 by Lamia Lauar
I went just to return something but I felt like I was missing out because the store was full of beautiful merchandise.
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January 2024 by Brenn R.
I've gota give 5 stars to the manager and loss prevention team here at this Saks Off 5th. My BF was shopping here several weeks ago and accidentally forgot his jacket that had one of his credit cards and some nice glasses in one of the pockets. Somehow he forgot to mention that to me for a couple days, and at first, when we called we figured they probably didn't have it anymore coz they were taking a long time to search while we waited on hold. They asked if they could call us back and we said, "sure." About 15 min later they called us back and said they have the jacket! Yay! We weren't able to get over to that side of town for a couple weeks, and finally one night I got to the store right after they closed. I waited by the locked front doors for a manager and asked her about the jacket. She told me to wait a few and she returned about 5 min later with my boyfriend's jacket. I checked the pockets and everything was still there! So, a big thank you to the crew here at Saks Off 5th... you guys are awesome!
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December 2023 by Eric K.
Store manager service is so terrible. I had the tag inside the shoe, but they told me the tag had to be on the item. Then don't put the tag inside the shoes. This is the worst experience I had with saks off right before New Years Eve.
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December 2023 by Gilbert V.
I love Saks Off 5th. You can often find amazing products at a discount. The service at most locations is very consistent with helpful, and friendly staff. I don't order online but do it all in person and am always happy with my purchases. I recently did some Christmas shopping at the Jewelry counter and Nika was helpful with helping me choose some jewelry for my significant other. I also picked up a few things for myself. Great products at a great price and helpful staff. I'll be back.
