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December 2023 by David B.
The Hispanic chubby girl with long black hair at line 4 better be careful speaking to people the way she did. The way she spoke to my mom gon get her touched. Acting like mfs don't know where she work at. I work retail and would never speak to any paying customer with the tone and attitude she used. I'll be returning everything I bought, this location is trash
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November 2023 by Angel Rubio
The store has a great variety but the reason im giving a one star is because the cash register people are rude and have no type of customer serviceI wouldn’t recommend this store
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August 2023 by Jacqueline Rios
Terrible experience. I purchased from them right before closing. They forgot to give me a bag of merchandise I purchased. I realized when I got home and looked in the bag and was missing items. I called and they said they put a note on the other bag and will hold it. I go the following day and this rude lady named Dulce barely acknowledges me and says everything had been but back. How?!? How do you put a customers purchased items back on the racks! And try to sell the again! That is fraud!. This lady Dulce is a scammer. Even they're security was in astonishment. That they should not have put purchased items back. Then they send me to go look for the items again! Unfortunately, I was not able to find one item. Terrible customer service. They are just trying to scam their customers. I will be calling corporate!
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August 2023 by Alicia Q
I came in I had asked a worker if I could get a refund they said no but I could get store credit or exchange it I did not have my ID so I went home to get it along with the socks I came in and I tried to get them exchanged but now they said no I could not exchange them and that I did not pay for them? When clearly I was charged for them on the receipt they said that there was an error with the code then they proceeded to falsley accused me of stealing them they told me to wait just for them to take the socks and did not refund me nor allowed to exchange them and went to put them back on the shelfs to re-sell them I asked to speak to the manager to check the cameras and they lied saying I did not pay but they saw the cashier bag my items why would they bag my stuff if I did not pay how do I have this receipt if I did not pay for my merchandise? In short do not come here they will scam and rob you
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August 2023 by Marvina M.
The store is always crowded and the parking lot sucks. BUT if you have patience and find parking there are a lot of good items in this store. They have better brands and items that the westside stores don't carry or are always sold out of. Also, this store was actually neat and in order. not messy like the the westside stores.
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July 2023 by Alexis
My total was 240. Somehow I was only charged 160 on my debit card. So the cashier gave me a refund of 160 dollars, and then charged my card again for the correct amount of 240. I haven’t received my refund of 160 dollars. I wasn’t given a receipt for the refund, and was told it would take up to five business days. I called to let them know that I hadn’t received a refund and a manager there told me to wait a little longer. I waited and I never got my refund.
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June 2023 by Latasha Dyer
Lines are usually really long. Some of the employees have terrible attitudes. Other than that, it's an okay, Ross. They usually have a fully stocked store. It does be really messy at times
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June 2023 by Rashaida Hill
Nicely organized location. Loss prevention needs racial bias training. They followed me around so aggressively it made me uncomfortable and I had to leave.
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June 2023 by Maxcine Harris
I loved it reasonable. Close fro me too shop
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May 2023 by Nacole Latham
Reasonable prices.. But the lines be very long and the store is always crowded
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May 2023 by Jason Moor
This is a wonderfully priced Ross. Clean store, with a very large selection. I usually find a great pair of named brand shoes like sketchers, or Columbia. I always buy white tee shirts and socks, additionally they have a lot of specialty items for men like razors, soap, and tools. I have been utilizing Ross nationwide for 30 plus years and I always seem to find what I'm looking for at a discounted rate. It is a wonderful store and has gotten me through by providing affordable clothing and bedding for many years. I recommend checking out your local Ross store today and see if you can find a great deal like I do often.
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April 2023 by J M
This is a wonderfully priced Ross. Clean store, with a very large selection. I usually find a great pair of named brand shoes like sketchers, or Columbia. I always buy white tee shirts and socks, additionally they have a lot of specialty items for men like razors, soap, and tools. I have been utilizing Ross nationwide for 30 plus years and I always seem to find what I'm looking for at a discounted rate. It is a wonderful store and has gotten me through by providing affordable clothing and bedding for many years. I recommend checking out your local Ross store today and see if you can find a great deal like I do often.
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March 2023 by Jimmy
Lots of options. From clothing for all of the family, inl, belts & wallets. Kitchen needs and some. Staff were helpful & friendly.
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January 2023 by Bryanna Campos
Not perfect. but they're always willing to give you a deal for any damaged products
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January 2023 by Latanya Elliott
The Associates are friendly and the environment is inviting. Went with my daughter, im not that patient of shopper. It was much better put together and maintained than another Ross she took me to.
