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March 2024 by Kelly
My husband and I have been going to Rock Dog and Cat for all of our dog Zula’s treats and food for over a year now. There’s a great selection of options, and we love seeing Neil and Mike every time we go in. I feel very well taken care of each time I go, and as long as we live in the area this will be our go-to shop!
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January 2024 by Audrey Bradford
Quality products at a great value! I will be back
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December 2023 by Heather Shoopman
Michael and Nick were so welcoming and helpful. I came in looking for senior cat food. Mine have been so picky lately! Michael listened to my story… walked me through all of the cat foods available and then let me be. Excellent customer service & feels great to support a small business.
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December 2023 by B M.
Had exactly what I needed and Neil was so kind and helped carry the big bag of little to my car! Will be a regular here for sure! Thanks again
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June 2023 by Ariana Celestine
I’m extremely let down by these people. They sold me a 20lb bag of MOLDY high quality food, and when I brought it back to find a solution, they said they don’t have the same flavor and if I wanted the only other flavor I’d have to pay $10 more. They’ve also raised their prices by $9 over the course of two months. Extremely disappointing after all the money I’ve given this store. Now I have to run all over town trying to locate a bag of this food for my large breed puppy with a sensitive stomach, so he doesn’t get sick. So upset with this place now.
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June 2023 by Kristina Welch
Helpful and sweet employees!
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June 2023 by Kurt S.
I buy my dog expensive dog food here. It's expensive everywhere, though. The employees are friendly and it's right next door to a good poke place, which is an added bonus. I cannot attest to the merits of the nearby dentist or the massage parlour, though the latter has a nice pink glow that reminds me of something I can't quite put my finger on or in.
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April 2023 by Angelica Ramos
Very knowledgeable and friendly staff! Plus they remember our pets names!
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April 2023 by Robin Montalvo
Love coming here, they are very knowledgeable with products and recommend home remedies that don’t involve their product.
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March 2023 by Eugene Hart
Came in clutch with honest kitchen fruit and veggie mix, not avail at bigger stores but they had it! Definitely coming back here for my dog's pet food supplies!
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October 2022 by Rima A.
Rock Dog and Cat is a great neighborhood pet supply store. Super friendly and helpful staff with convenient curbside pickup. They are the Cheers of pet stores, where everybody knows your name.
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September 2022 by Ce C.
The staff are very friendly and knowledgeable. There's a surprising about of stuff packed into this small space. It's organized but some is high up so you may need to ask for what you are looking for. They carry a number of the healthier dog food options. I buy the Canidae brand kibble here and the Evangers wet food. It's a little more pricey than a big box store but I prefer to support local businesses when I can. They have items for other animals but I haven't paid much attention to those. I usually leave in even a better mood than when I arrived because the people are kind but don't bother you if you're just looking around.
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August 2022 by Briana B
I've only ever came here to get the smartbatchdog freeze dried dog food. Every time I've came here he's given me a hateful vibe. Condescending in explaining how to work the dog wash system, I let it pass. Not signing me up for a rewards program account, but signing up my partner, I let it pass. I finally get signed up with my own phone number by his female associate and she explains to me the rewards program. She scans the same items I always get and says I can collect points that equate to money off. Cool, I spend about $100 bucks a month on these. Several months down the line, I decide to go pick up the food instead of my partner. Peter not only ignores my existence. But proceeds to help someone who wasn't waiting in line but still looking at products. The woman tells Peter, he can service me first since I'm ready and she's still looking. Peter barely acknowledged my existence and tries to make conversation because he knows why he ignored me in the first place. My partner is standing right behind me while this is happening. Peter doesn't ask for rewards phone number (as expected) and acts like my purchase doesn't qualify for the rewards. He then SIGNS FOR ME ON MY PURCHASE BEFORE ENTERING THE NUMBER SO I CAN'T USE MY REWARD OR GARNER MY POINTS. As a person of color, I've experienced this type of passive behavior. I know where I'm not wanted. If you experience any passive aggressive hate here, just know you aren't alone in how you feel.
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August 2022 by Janelle G.
Rock is my go to place for advice and recommendations on my ever growing pack of animals. They've helped me prepare for newborn kittens, upset dog stomachs, summer fleas, etc. Peter and his staff are genuine animal lovers. Happy to support a mom and pop place over one of the big box pet stores!
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August 2022 by Anndrea N.
I used to shop here regularly, buying stacks of wet cat food. The owner usually checked me out at the register. I would buy 10-15 cans per visit, always struggling to carry them all together. Then one day, there was a young girl was working, and I piled up my cat food on the counter as usual. She told me, "If you buy a box you get 10% off" I thought, OH REALLY. I've been coming here for months buying stacks and stacks of cat food plus other items the owner never mentioned this to me once. Now I shop elsewhere.
