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November 2023 by Samuel D.
Had an amazing experience at this store. It is my birthday week and my brother and dad decided to pitch in for a gift. I decided on red wings since my brother has a pair of iron rangers. Me and my brother both went to the store together and Walter was the one who helped me buy my first pair. He was very informative helpful friendly and patient. We looked at various boots and he explained the pros and cons suggested proper sizing and overall knew everything there is needed to get a great pair of boots. I am so happy with my moc toes and i am grateful that Walter was the one who sold them to me. He even threw in a pair of red wing socks as it is tradition in the store. Please support this business and give this man a red wing Medal of Honor! Thank you Walter!
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October 2023 by Charles S.
Great experience! Customer service was incredible. I had a great conversation with the gentleman who helped me. He was very friendly and knowledgeable about the products and helped me find work boots.
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September 2023 by Casey Mccarthy
Very glad that I came here vs other red wing stores. A bad review of a different store informed my decision to come to this store so I feel obligated to give a great review. Given the compact nature of the store, there is an excellent selection. No issue with not having my size. The shop owner Walter helped me find the best boot given my needs. Beyond the extensive technical service, he was also a nice personable guy. The business has been around for 40+ years and had to relocate to this storefront after their last unfortunately succomb to a fire. Also a nice size parking lot considering where in town this is. Go here!
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June 2023 by Katy N.
Someone complimented my cowboy boots and asked where I got them. I realized it has been somewhere around 20 years. They were the most expensive shoes (or clothing item) I'd ever bough, but the quality is fantastic. And the owner even stretched out the toe box for me. I'm glad to see the store is still there going strong!
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April 2023 by Edgar D.
Great customer service and really meet your needs for everything work boot related. They were able to clean and make my heritage boots look like new. Thank you.
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April 2023 by Steffen Sauerteig
Nice little shop — found a pair of Red Wing Pecos no other shop I visited earlier had.
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April 2023 by Tony Mendoza
Friendly staff knowledgeable of what they selling reasonable prices items and stock
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March 2023 by Jen P.
Though we weren't able to find what we wanted, the workers there are super kind and welcoming. They are very well informed about the products and the brand.
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February 2023 by Joseph W.
Excellent service and super friendly to boot. I have two closer redwing stores, but will be coming here for all my future footwear.
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November 2022 by charlie y.
Good mom and pop shop. Very knowledgeable and very friendly. Great customer service. I would recommend
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November 2022 by Rafael R.
Great service and fair prices. The staff was very helpful and help me find a perfect pair for me.
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October 2022 by Franz-Josef Wildensteiner
Extremely helpful service, also with unusual overseas inquiries.I had been looking for a Red Wing franchise to procure a new pair of my trusted old Pecos, which has been totally discontinued in their European sales program.Three U.S. shops, plus the official Red Wing Mfg. (using their website contact form) didn't even bother to return my calls and mails.Not so Walter:he was very cooperative beginning with the first mail contact and went to great lengths to have my boot in my size custom-made on order. He wasn't fazed by an international request and communicated perfectly via e-mail.Direct overseas shipping, understandably, is not offered by the shop, given the rarity of the case and the complexity of customs, billing and postal fees, but I was aware of that.Eventually, a friend of mine picked up the merchandise and will forward the boots to me in Germany.Thx, Walter for to shying away from this special case.
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May 2022 by lilth moon
The owner is so awesome. He was laugh and joking with my boyfriend and I . He treated us like VIPs
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April 2022 by idontneednodoctor01
I just bought some all leather boots made in America at this location from Walter who, was so patient and respectful. The boots although, not my first choice, are just unbelievably comfortable. I’m a heavy guy who works construction and puts a lot of ware and tare on my boots and I’m just so very satisfied with the whole experience!! Awesome boots, awesome customer service!! Thanks Walter.
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January 2022 by Logan Muszynski
I found this place after searching for Red Wing shoe stores. I spend 14 plus hours a day on my feet. Rain or shine; concrete, expanded steel and dirt. After my colleagues said Irish Setters are the most comfortable boots I started my hunt. I bought a pair online during a sale and they didn’t fit. My colleague said , “Go into a store, find your size and then order online.” That was my strategy going into this place. I came in on a busy Saturday at noon with my infant son. I waited outside for 15 minutes in a light drizzling rain as it was busy inside and the door was locked. When the customers left and the door opened I was greeted by Walter. I immediately told him I was looking for an irish setter waterproof in size 11 or 10.5. Within a minute he had a pair for me to try on. He stated that these times are very limited with inventory. He keeps a handwritten log of people that are waiting for specific styles and sizes that he already has on order from the Red Wing. He is acutely aware of the supply chain. As I tried on a pair of 11’s I noticed immediately that they were a touch to big but he didn’t have a 10.5. Within minutes he found another pair of 10.5 elk trackers but they were mismatched colors from customers grabbing things off the shelves from the craziness. The 10.5’s fit perfectly but I didn’t want a mismatched pair even though he offered me a significant discount on them. Finally he devised a fitting solution of red wing custom insoles combined with the stock insoles and he created a footbed spacer solution to fit my foot into a half-size larger boot. It was amazing how crafty and samurai-like this guy Walter was in historical and practical knowledge of these boots. He literally services grunt workers to the Japanese and Hip Hop fashion elite. He pulled out a 50 year old Redwing commemorative pair of boots that were $900. He listened to every thought I had and came up with a solution. On top of that we had deep discussions of machining, welding and electrical work. This was the most profound experience I’ve ever had buying foot wear. After stacking two footbeds together I made the decision to just get the boots right then and there. I couldn’t be happier. I took a 2 mile walk up the LA River Trail that evening and felt so good. This master shoe dealer Walter provided me with exactly what I needed in the latest color with a custom fitting right then and there….now. I went online after my purchase and searched for the model and color I didn’t know existed (before he showed me) and found a pair online. They were $25 less and would arrive a week later. Meh! This is place is like walking into the Kill Bill Hattori Hanso scene. If you just want a quick boot and randomly find this shop with forgettable signage and tagged chains you will be guided to the best. If you want the rarest of classic american made leatherwork Walter can put you on a list and with patience you will be served. Plus there is a mini parking lot and it’s a block from La Buena Noche on Olvera Street. Boots and tacos u003d good trip. I like Walter so much now that I’d like to buy him a beer. So I’m gonna swing by in a month or so and ask him.
