Ralphs Fresh Fare is a full-service grocery store offering thousands of food and household products, from fresh produce, meats, and seafood to dairy, home goods, and pharmaceuticals. The store provides a wide selection of fresh goods and sometimes has items or better prices than nearby competitors. This location includes a salad bar and an area to order sandwiches. Customer experiences vary. Many praise the amazing customer service, describing staff as nice, wonderful, and offering great service, with some employees going above and beyond to help. The California spicy sushi rolls are noted as always fresh and delicious. However, other reviews mention that friendly, upbeat service has not always been consistent, suggesting a need for more consistently inviting staff. The store validates parking, providing 90 minutes free in an underground garage, though the garage strongly smells like urine. Security is strictly enforced for safety. The store layout seems smaller than other locations, with narrower aisles and items clustered, leaving less room to move around. A new barrier around the drug section is described as awkward. Checkout is typically fast with enough cashiers.
One cashier for a store full of customers Hire more cashiers
June 2024
What a great experience with Veronica! I wanted a large box of croissants but they didn’t carry that size. She offered right away to stop what she was doing and go make me one! I live in dtla and kindness is rare! Great customer service❤️
June 2024
I felt like getting food and went to Ralph’s bought all of this!