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December 2023 by Vincent Barraza
They always take very good care of my boy and he always looks and smells great when coming home. He's a large husky with a thick coat and these guys do a fantastic job. Thank you.
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August 2023 by Alicia R.
Easy in and out on a Saturday morning! Took my pup for bortadella vaccine. $15 ...much cheaper than other places where you have to wait an eternity. This place is easy and the people are nice
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July 2023 by Ken T.
A hidden gem! I've had my dog groomed at lots of places in NELA/Pasadena, and no one is as consistently great as Purrrfect Paws. Their pet supplies are well-stocked, too!
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June 2023 by Ana A.
I always loved going here with my Belle girl, we started going there Since they opened. They were always very caring with my girl. Even when I had to go out of town their Son used to take care of her and she always came back spoiled. Unfortunately my girl passed away on May 2 after giving us a little more of 15 years. Thanks Ana, Jessica and team for always taking care of her.
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June 2023 by Paul M.
I have gone here for years, and was always happy. I took my dog in last week for a bath, glans expressed, and teeth brushed. 5 days later I'm at the vet's, and they asked if she needed her glans expressed, to which I said it was just done 5 days ago. He said the would check anyway, and she was so full. They got stuff out 3 different times! Either PP didn't do it, or they did a half ass job. Either way, I won't be back. They just lost this customer. I'm not happy.
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April 2023 by Rob A.
Love this place, they always take care of our Mikey. We have a timid Yorkie and he has a good time here. They groom him well and he always looks fresh with a nice scent. We call to make an appointment, they pull his name up fast. They also maintain a good vaccination record of dogs to ensure your pup is safe. Thank you to the team here.
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March 2023 by Josephine E.
Thank you to the wonderful, kind ladies at Purrrfect Paws Grooming for taking care of my puppy! Great service and friendly staff.
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February 2023 by Fernanda R. A.
My dogs skin was irritated and there were a few cuts on his skin. One of his nails was cut way too short causing my dog to bleed. They blamed it on my dog, saying he moved and ended by saying “that’s why you signed a paper saying we are not responsible for any irritability or injuries.” It is by OBVIOUS matters that it is your responsibility as you are in charge of our pets. As well as the items you have in stock are full of cobwebs and dust. Hygiene is seldom used. The one star is for how nice you act to your customers and not the ones getting groomed.
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February 2023 by Monserrat Flores
They are the best, they always take good care of my dogs, very convenient distance from my house, very friendly and they have reasonable prices, definitely recommend this place.
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February 2023 by Lola242 *
I brought my cat here today and was expecting them to call me when he was done. I waited outside because he is new with me and a senior cat so I wanted to make sure he was ok. I waited 2+ hrs and so went in to check on him and he was waiting in his carrier in the front. Why wasn’t I called? How long was he just sitting there? The guy gave us $10 off but come on he was just there no one even notice the guy went to check in the back before he realized my cat was in the carrier up front with him. I thought they were professional but I will not be bringing him back.
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December 2022 by Edwardo M.
Horrible, customer service & employees. Our dog was dropped about 2 feet down to the floor because groomer could not properly handle him when. Obviously, I was concerned and mentioned it o a Mgr after service. Manager said nothing about the situation but did want to "escort" me to my car for borrowing a leash. Not sure if I was more upset about them not being apologetic for the accident or assuming I would not return a leash. I live local and have walked by 100 times and thought I try them, never ever going back. * I only added a star because it wouldn't allow me to post my comment.
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November 2022 by Jaime Levy
Amazing amazing place! Brought my (often difficult) cat in to get her nails clipped and they did it successfully in under 5-minutes. Super powers! Thank you guys. Oh and great music too!
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November 2022 by Karla E.
My pup has been to Purrrfect Paws a few times & they always do a good job. My pup is always fresh & clean after a visit, their availability is great & someone always answers the phone. Great business and I appreciate Purrrfect Paws!
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October 2022 by Crystal Zamora
I took my dog there 4 days ago and my dog smells like he wasn’t wash or dried properly and they didn’t even brush him out like I asked. When I called to complain they said oh it’s been 4 days all we can do is offer 10% off next time. My dog doesn’t go outside to he is and indoor dog he shouldn’t smell like this. This is ridiculous for the price I paid. This place use to be good at washing our dogs but now it isn’t even worth taking my dogs there anymore. We will be going to Petco from now on.
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August 2022 by rocco harris
great place for grooming & pet supplies. really nice peeps.
