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March 2024 by Carlos Garcia
Great customer service by Diana
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March 2024 by Mirza Baig
Alma and Diana provided great customer service. They understood my needs and provided the best solution. I would recommend Public Storage for any storage needs.
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March 2024 by Edwin V
This public storage has been a blessing, Diana has been super helpful and informative with getting my family a storage. I highly recommend this storage to anyone, it's nice and clean.
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March 2024 by angelo poblete
Very clean property manager is very nice
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March 2024 by Monique Lopez
Amy & Alma very kind and helpful good experience
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March 2024 by Joel Vivar
Great Customer service from Diana
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January 2024 by Clinton Isaac
Dianna was very helpful today I was very pleased
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January 2024 by yoshimi “Yoyo” narikawa
I have used public storage several times at another locations in the past, and the employee at this location (sorry, I don't know her title, but I think she's the manager).Her name is Abigail (sorry if I misspelled her name) I think she was one of the best I've ever dealt with. When I use storage, I have to put in and take out large items, which is very tedious and annoying for me, but her service has made that a lot easier. Thank you very much, Abigail! I was hoping that the handcart could not be borrowed and the storage access time would be extended by an hour, but her service was excellent enough to dispel those concerns. From the initial procedure to the payment process, it was very smooth and was completed in about 10 minutes. She was very thorough in teaching me how to use the app. It can be said that there are Public Storage facilities almost everywhere, but I realized that even at the same Public Storage facility, customers' feelings can change dramatically just by the way the employees treat them. Thanks to Abigail, my impression of Public Storage has changed all at once.Thank you again.
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December 2023 by Yessenia Batres
Diana was incredibly welcoming and helpful. She answered all my questions. I would definitely come back!
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October 2023 by pride maxwell
Diana was amazing, very helpful and I definitely will recommend her
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October 2023 by Erick Palencia
Went to see how Public Storage worked and the employee that helped me was THE BEST. Diana had all the qualifications of a true leader in the customer service department. Insightful, at her job and how Public Storage works. Answered all my questions and made the renting experience a breeze. Would definitely recommend Public Storage for all your storage needs, just be sure to speak to Diana for the best customer experience possible.
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October 2023 by Sandra Perez
Came in to get some info for storage. Was help by the manager Diana. She was very friendly and informative. Did not rent since I won’t be needing yet but she was very helpful.
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September 2023 by LakerFan A.
Horrible. Beware!!! When I was looking for storage I clicked on Public Storage Valley. The price for a unit was $347. Than I researched other companies close by to compare. When I went back to Public Storage the price CHANGED TO OVER $100 for SAME space. Public Storage knows IP address when you click their website. This is shameful, DECEITFUL, SHADY way to up the price. I have used public storage for years.
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September 2023 by Melissa Yuen
The storage facility itself is excellent, it is secure and feels safe. Most of the units are drive-up units, so it makes moving much easier. However, the one BIG CAVEAT to this location (and I’m not sure if it’s the same across different Public Storage facility locations) is that the property manager is almost NEVER in the office and even if you call the phone line, there is no one to take your call. It’s almost impossible to reach them when you need them and that is very frustrating especially when you’re on a schedule for moving. I took a star away for that reason. I also wish the hours for access extended past 6pm.
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August 2023 by Lisa Cliff
Diana was very helpful and patient. She’s the best!
