-
February 2024 by Jose Roberto Aguilar Ceron
Pizza Hut on Cesar Chavez in East LA, it looks more like a bunker than Pizza Hut franchise, customer service nonexistent, poor customer service, not friendly at all, I can't tell if the inside is clean or dirty, on top of overpriced pizza they charged $6 dollars for doing business in California, I found that pathetic, I order thin crust pizza it was cooked so hard I'm glad I don't have dentures, classic chicken wings were served dry, at the end yo medium pizzas and 10 PC chicken wings cost us at whooping unbelievable $74 after paying I thought I should have gone to Shakey's pizza instead. Honestly, Pizza Hut is overea it isn't worth it.
-
February 2024 by Edith Ortiz
Horrible horrible service. Please avoid at all cost order from their competitor instead any will be better than them. Order through the Pizza Hut website and was waiting for my order. my delivery driver arrived to pickup and waited for an hour before they notified him there was no order for me. I called and Daniel answered he said they canceled my order. However I was never notified even though he stated to have called me. Never received any calls and if the had canceled why would my driver have been there. Stated I wanted to speak to a supervisor or manager but he no one was there until tomorrow. Will be calling Jerry the manager tomorrow. Again he satated they called twice told him I can pull out my phone records and show no calls were made and my order was still shown on the website. I had a past experience similar to this few years ago gave it a try again but again reinforced the reasons in why not to order from here. Worst customer service. I will be contacting higher up as I have read it is common for them to give their customers horrible service.
-
January 2024 by Carrillo ríos Damaris Anahí
I paid almost 40 for a pizza and it took 1 hour and a half and they made me wait 20 minutes because their oven didn't work and also the kitchen was very dirty
-
January 2024 by Victor Velarde
Good pizza and hot wings. Everyone helpful.
-
January 2024 by Daniel Jauregui
Love this place but the people who work here are mean very satisfied pizza they fall short on there
-
January 2024 by MstrGuyver
Could be better.
-
January 2024 by Omar Vázquez
They have terrible staff and the service is terrible, they treat you as if they gave you things for free. I recommend that you look for another place.
-
December 2023 by Loay Hanandeh
UnprofessionalTake out takes
-
December 2023 by Victor Rubio Lopez
Fast and trash
-
November 2023 by Alvaro Lopez
Took a while to get someone to come to assist me with my online order. Buzzed the buzzer they have to notify them someone is there but took several minutes for someone to come
-
November 2023 by Joscelyne Lopez
I did an online order they forgot. Some of my order couldn’t give me a refund or have it redelivered do not order here if you depend on delivery. Spent over $100 and couldn’t get my order
-
November 2023 by Ruben G.
Worst customer service. Always take 5 minutes for anyone to even acknowledge you walked into this building. They never have enough staff to run the register. Avoid.
-
November 2023 by Gustavo O.
Terrible service had us waiting 5 mins and never told me i'll be right with you or nothing lazy workers
-
September 2023 by Madison S.
Shout out to Edgar!!! Always keeping a smile on everyone's faces. 10/10 service and the pizza was quick and super fire.
-
August 2023 by alma zepeda
Order a pizza, when pizza arrived i notice it was dry, I call the store on Cesar Chavez the employee response to me was “ the pizza left, nothing I can do about, if the pizza is dry then is dry”, I ask to speak to a supervisor according to the 2nd person I spoke to she was the supervisor and gave me her name as Teresa her response was as rude as the first lady I spoke to. Pizza Hut needs to train their employees on customer service.
