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December 2023 by Geoff C.
This place is fantastic. I e-mailed the shop with some questions and Eddie responded within 30 minutes with very helpful information. I was able to bring my car in the same day and my service was done before the estimated time. The best part - the shop went above and beyond and checked my tire pressure and reset my low tie pressure warning light without me needing to ask. All at no additional charge. When I got back in my car, they made sure it was clean and none of my settings (audio, seat position, etc.) were changed. Tip - if you can, buy your auto parts online and bring them in to save some money. I'll definitely return to Pinky's for my car's needs - A+.
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November 2023 by Francine P.
Kudos to Mike & Eddie.Saved me $$$$ and having to replace a relatively new tire.Great service Friendly and quick
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November 2023 by Denisse M.
these guys are professionals when it comes down to integrity. Their service is absolutely amazing. The detail in the work from fixing my car to following through on my reimbursement with Hyundai. They went above and beyond to make sure that I was helped at the very end, which I was very happy with their service and this was in regards of my transmission, which wasn't working wasn't moving anywhere now I'm moving everywhere.
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October 2023 by Diane Lefer
I am so grateful to Mike and Pinky's. I brought in my old car, trying to decide whether to pay for repairs to get it in safe running condition or just to give up on it. Mike was immediately so kind and thoughtful and informative. They were so busy, the lot was so full, I didn't expect to hear back soon, but within a few hours, Mike called with the results of the diagnostics. Given the estimated cost, I decided it was time to say goodbye to a car I'd shared many adventures with. When I went to pick it up, of course I expected to pay for the time and labor that went into the diagnostics. No charge. Isn't this place the best?
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October 2023 by Jim B.
I have been taking my car to Pinky's for YEARS and every time it is a great experience - friendly and expert -- I recommend them to people all the time and always hear back from them how pleased they are-- if you need car service, GO TO PINKY'S -
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September 2023 by Corey Evans
One of the vear shops in the neighborhood. Pricea are good and fair. They stay busy but usually can get you out the end of thw day.
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July 2023 by Kaitlin H.
Would give zero stars if I could. They are literally the worst. On top of claiming not to find anything wrong with my car when it was shuttering out of control a few years ago, they are completely inconsiderate. I was just waiting at a light outside their shop, and someone backed up a car (going the wrong direction) and hit my car!! It left a little scuff that I'm hoping i can buff out, but then they motioned me out of the way. Literally despicable and disgusting behavior. No one should support them.
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July 2023 by Angie Barnston
Love the new installed towing hitch. Great customer service, honest and always on time. Thank you Eddie!!!Services: Auto body & trim repair
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July 2023 by Mini Dhiman
I love going to Pinky's! They are a decent and honest team that I can trust. As a woman, I feel totally comfortable going to this place. Highly recommended. Thanks Mike, for running an exceptional business.Services: Air & cabin filter replacement
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June 2023 by Todd Danforth
Pinky's is the real deal. A friend referred me to them when I needed a valve cover gasket replacement. Their prices are very reasonable and transparent, their staff is knowledgeable, and their customer service is top notch.I am not a car expert, and have always relied on the mechanics I bring my vehicle to. I've been fortunate to not have many issues with my car, but always dreaded the day I'd have to find a new mechanic to work with in Los Angeles. When I brought my car into Pinky's, Eddie took the time to explain what was wrong with my vehicle in detail and also provided a quote for repair, all within 10 minutes. Despite how busy they are, I never felt like he was rushing me out the door when I asked for more clarification to better understand what was wrong with my vehicle.They don't work by appointment, so all I had to do was bring it in the next morning and they had it done the same day.I'm SO grateful I found Pinky's, especially since my car is getting up there in miles. I'm due for some maintenance in the coming months and look forward to dropping my car off knowing that it's in good hands. If you're looking for an excellent automotive shop, look no further!Service: General repairs & maintenance
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June 2023 by Franco Ciccone
*HONEST REVIEW*I give them a 3 star rating because I had been going to them for almost a decade, they would do a good job, they were nice, and I THOUGHT the price was reasonable.Now I will never go back. I took my car to the shop to check on my transmission and fix my AC. They told me I needed a new transmission and wanted to charge me $3500 dollars. I asked if it could be Something as simple as the transmission fluid. They said no. I then took my car to Jiffy Lube for an oil change and asked them to check my transmission fluid, and of course, there was none. This was 3 months ago and my transmission has been running fine ever since then.Additionally, without even looking at the car, they wanted to charge me $250 for a diagnostic on the AC + the parts and labor. I took my car to a shop in south central. Within minutes they found the issue. I needed a new AC condenser. Parts and labor there cost me $285 and only took 1.5 hours.Again, I have lost my trust in Pinky’s
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June 2023 by Aaron Slavick
The guys at Pinky's have always taken the time to inform me about what's going on with my Jeep and why-- and talked me through various approaches and strategies (of what to fix when and how) whenever money is tight. As a result I've always felt like I'm making an informed decision and have never felt like I'm being hustled. The price always feels fair or more than fair and I've always been satisfied with the work.Services: General repairs & maintenance
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June 2023 by Sweet T
I put 1 star because you can't put 0 stars. They don't tow, they are not versatile with vehicles, seem to only work on vehicles that aren't involved in collision, and they won't take your parts even if brand new so they can outsource and bill you for more time. Good luck. Not scamming me.
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June 2023 by James R.
Been going to Ralph and the gang for many years and they are always such an awesome shop to visit. Never worry having my car there and always recommend the shop to anyone. It's hard to find good people you can trust and don't try to nickel and dime you to death. They always have me as a customer!
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May 2023 by Diego P.
This is the only Auto Shop I trust! Eddy and the crew has always come through for me and my Car repair needs. Excellent service. Been taking my cars their for years now and they always execute with precision every time! Their turn around time is lightning fast. What more can I say except this is the best Shop in Los Angeles by far!