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December 2023 by faith bitrus
Great service, super helpful.
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May 2023 by Joshua Ensley
We talked to about 5 different places before finding them, and got the runaround. Finally got in touch with Pico and so lad we did.kevin helped us out, Extremely good customer service and very smooth rental process.
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May 2023 by Bob Henderson (Old-school bear)
My mom bought a scooter from this company and never had a problem until she did and she took it in and pay $35 assessment fee and they kept it for a week, and they want to charge her more for repairs than a new one, we simply took it to another company in Long Beach and it was only $25 service charge for simple maintenance and it's working perfectly.
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April 2023 by Cindy D
Don't show up in a rented wheelchair and needing a restroom. You'll be directed to a CVS down the street. Guess I'll be purchasing an electric wheelchair elsewhere.
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February 2023 by Emylee Pastrana
I called for a wheelchair rental and the woman who helped me over the phone was amazing! She told me the price and put the wheelchair on hold until I got there. The staff are all super friendly and helpful, and are very clear on how everything works! Definitely recommend coming here if needed!
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February 2023 by Troy Deanna K.
Staff was super helpful. They really understand the community they are serving. Their delivery and pickup personnel were so kind and helpful. They set up the bed for my uncle and it was all organized over the phone and online. Really convenient when time is of the essence. Thank you!
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February 2023 by Chuck W.
Fabulous place! It's clean, has a variety of equipment and material needs, and the staff is friendly and knowledgeable, very helpful!
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February 2023 by Emylee Tyson
I called for a wheelchair rental and the woman who helped me over the phone was amazing! She told me the price and put the wheelchair on hold until I got there. The staff are all super friendly and helpful, and are very clear on how everything works! Definitely recommend coming here if needed!
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November 2022 by Snarky G.
My husband and I had to travel from San Francisco to LA at short notice on a Friday afternoon. Lyna and the team at Pico Medical went out of their way to ensure that we had a home oxygen concentrator delivered to our hotel within hours of my contacting them. Lyna is extremely familiar with the documentation they needed and acted on it the moment it was faxed to her. I received a phone call from the driver when he was on the way to the hotel, letting me know when the equipment would arrive. The rental and delivery fees were entirely fair and $50.00 less than the other (sketchy-sounding) business I contacted. Whenever we come to LA we will always rely on Pico Medical for help with any medical supply needs.
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September 2022 by Miranda F.
I tore my meniscus and have come in here a couple times to rent a wheelchair and get supplies to help me recover from my injury. I am completely blown away by how helpful, sweet, and knowledgeable the staff is. They are quick to greet you, answer your questions, recommend product, and get you checked out in a very timely fashion. Today I went in and Kim helped me. She recommended the perfect wheelchair for rent, showed us how to use and store it, and even noticed I had my crutches adjusted wrong so she readjusted them for me. This place is truly wonderful and you'll be in great hands if you go here.
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September 2022 by Vesna M.
This was the best experience I have ever had in a retail establishment. You can tell Kimberly, the owner, takes great pride in her business and only staffs the best and most knowledgeable employees. She was my first experience when I called the day before to inquire about walkers. She spent whatever necessary time to explain their options. It was the next day, a Friday morning, and my mother and I brought my 92 year old father to select a walker. Mark helped us select a few options for dad to try out. He was so patient and kind to my father, indulging him his pickiness and supporting dad's preferences. It was such a comfort to have someone be so kind to my father. And dad picked out a walker! This from a man who insisted he didn't want help. I highly recommend this store for any and all DME needs. Unsure of what to get? Ask the staff. They know their business and products! It was such a great experience. We know where to go next time we need DME. And, by the way, their prices are comparable to other retailers, including Walmart online, but you have the added knowledge and support of staff.
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July 2022 by Mike Sumner
I hired a wheelchair from Pico Medical for my once in a lifetime trip to Los Angeles and thanks to them I was able to go everywhere I wanted.The chair was at my hotel waiting for me to arrive and was collected efficiently at the end of the rental.I'd recommend Pico Medical if you need medical equipment while in Los Angeles.
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July 2022 by Silvia Alex
You have helped us a lot! Very friendly staff.We rented a wheelchair at short notice and everything worked out fine.I am happy to recommend them.Thank you very much and best regards from Switzerland
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June 2022 by Chieko W.
Definitely a good place that provides all your medical equipment needs. They are extremely helpful over the phone and can call ahead to see if they have what you need. They also carry CBD creams. Great customer service
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May 2022 by Shonna L.
We are so happy we went To Pico Medical! Kimberly was fantastic! She was friendly, patient and knowledgeable. She helped us buy the perfect walker. The entire staff was professional and friendly. Great experience!
