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June 2024 by Mario Mares
Very helpful
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May 2024 by Mike Reyes
This lady, for no reason at all, decided to be the absolute rudest O'Reilly's employee I've ever encountered.
I walked in, went straight to the customer help stations w receipt in hand.. I was returning a tool I rented 3 days earlier at the O'Reilly's by my house. I just got off work and remembered I needed to take back so I went to the closest location to me.
She received both the tool I rented and a socket I had purchased and was returning too, she continued to thoroughly inspect the socket, insinuating I had used and was returning after I was done with it (which wasn't the case). Then she looked at the receipt, and quickly denied my return as it wasn't the same location I originally rented from. I explained I've never encountered this problem or of the hundreds of times I've rented tools from them. She then asked b her coworker, and dude was like, yeah, we accept the return regardless.
Then, w a snarky look on her face, looked again at the receipt and said. OP, LOOK HERE. IT SAYS 48HRS. YOU HAVE 48HRS TO RETURN TOOLS. WE CAN'T ACCEPT IT.
luckily her coworker was there yet again to correct her and said yes we'll accept the return.
Like, Jesus christ. She tried everything in her power to make it the absolute worst experience at an O'Reilly's in my life. Well, congratulations lady. You were 100% successful.
Unbelievable
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April 2024 by Sam Shimer
Gary took great care of a problem that I was having with my battery. He explained the issue clearly and resolved it. Great customer service!
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March 2024 by Linh N.
The customer service at O'Reilly has really made the difference. My car battery died and I was stranded in Venice. I had called ahead to see if they had my battery in stock and if there was a tech that would be around to help me swap out the battery. They said yes and I couldn't be more elated. William helped me not only swap out my battery but also windshield wipers because those were also long overdue. He was incredibly knowledgeable and helped me out when I was in a bind.
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February 2024 by Tara Medina
They offer expected customer service.
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February 2024 by Carlos Rodriguez
Before the service was very good, now this location is very bad service and the attitude of the staff is very bad
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January 2024 by Krystal Quinn
For all your Automotive services, repairs, needs, necessities, O'Reilly's has got your back! All the time, everytime and any time you are seeking it, O'Reilly's is there. Trained techs, best parts from all over the world, intelligence beyond our time zone, stock market margins that do not lie when it comes down to it ❣️Jump into that project that involves your dream car and know O'Reilly's is there the whole time to help out. Yay ?. Thank you O'REILLY'S, you are the one for me.
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December 2023 by Lynne McKinney
Awesome customer service!!
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November 2023 by Juan Cabrera
Its beter then auto zone they dont answer wen you call them
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November 2023 by Karina Carrero
The worst costumer service. Ever.
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November 2023 by Gary Moto
This is going on my Santa List. Great pump to air up beater bike and car.
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October 2023 by Andrew L.
My engine was overheating, and a worker saw me pull into the parking lot with steam coming out from under my hood. Gary approached me to help diagnose the situation and help me understand what I needed to fix my problem. I got good, practical advice and I would highly recommend this location.
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October 2023 by Gary Sakamoto
This is going on my Santa List. Great pump to air up beater bike and car.
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September 2023 by Rodrigo “Rigo” Rodriguez
They usually have what I need. Make it a lot easier with their help.
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August 2023 by Jeremiah Tommy Jordan Sergio Orozco Mares
Haven't been there six mths
