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December 2023 by s.m.mainul islam (Porag)
Small Bank branch. Service is not so good.You can't cash your cheque unless you have an account with them.
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November 2021 by Jaime Morales
I’m very disappointing to the point I’m considering closing all my accounts. Bad service.
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July 2021 by Seth M.
Very nice restaurant good place to visit
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May 2021 by B Ccf
This staff is really uneducated, careless and simple minded. They have way too much power over your account. They make so many mistakes, and then to cover their own mistakes they close your account. You will get better unbiased banking service in a third world country.
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April 2021 by Gerald Schwartz
This branch features very friendly staff. Unfortunately it's in a not-so-nice neighborhood and the ATM is inside the branch so can't be accessed during off-hours.
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January 2021 by King G.
They should fire all the teller. Slow terrible work, took them an hour to get through 18 people. I used to be a teller at BofA at 16 and I can personally that this is ridiculous.
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October 2020 by Rhea Lua
This is my bank for twenty something years. Its a small bank whose staff are efficient. Customer Service is best. This bank is reliable if I need to speak to someone if I need documentations. I never had problems with this bank.
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May 2020 by Ana Valencia
Very friendly costumer service Always with a big smile makes your day and nice manager she always says hello. I’m recommending to all my family and friends.
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February 2020 by Vutun A.
I am doing banking with One West Bank almost 8 years and and my experience turned terrible and horrendous since I started going to their branch located in Vermont and 4th street, mid Los Angeles. It's seemed to be turn into very unprofessional, racist, and bigotry promoting bank. I wish I could give th them no star. First, they gave $200 from my account to someone else which they even not aware of until I went to bank and ask for manager. Someone named Brenda introduced me as manager and start treating me so poorly that it seemed my mistake that I came with a complain. After, fixing that she even not bothered to tell me sorry or anything. I didn't make a big fuss about it and still continued to business with them due it's close proximity from where I live. Second time, when I bought my cousin to open an account. Again, Brenda, who told me I need to make an appointment with her in order to open an account. It was Feb 05, 2020 around 2.46 p.m. I called bank and made an appointment for Saturday at 9 a.m. with Brenda. On Saturday, l showed up with my cousin in bank. When I saw her I greeted "Good morning" and she completely ignore me and sat down to her chair without even bother us to request to sit. My cousin and myself both look each other and decided to sit by ourselves. We sat there for almost 40 mins when she was doing her work hoping some point she'll be kind enough to help us out. After that, I told her that I made an appointment at 9 a.m. and it's almost 9.40 a.m., what's happening? She simply told that she didn't see any appointment. I told I did and she simply react as if I am lying. I got very disappointed. I mentioned that to her and also remind her about how poorly she handled the last transaction related mistake. She simply throw the ID card given to her by my cousin and denied to open an account for my cousin even though he is a us citizen. She asked me why am I not going somewhere else if I am not happy with their service. She even gave me a form to close my account. Her attitude was so bad that anyone can tell that she has prejudice against people of color. She treated us like s*** due to our ethnicity, and poor socio economic background. Brenda is a racist demagogue who deserve a place somewhere else.
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July 2019 by destiny conner
The ATM is located in the lobby. It is not a 24hr ATM! The bank opens at 9am and that's when you can access the ATM.
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June 2019 by Orchid Orchids
This bank is not a good bank Do'nt you ever come to this bank you will regret it
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June 2019 by Chris Hain
Opened an account for my new business here. Their ridiculous policies have made this bank completely unusable for business purposes. If you see promos about it being a "top rated" bank for business, DON'T BELIEVE IT.
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August 2018 by Arman Simonyan
Will close my accounts
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July 2018 by Diana Medrano
Came in to open an account 3 times in different days but no one was able to assist me they we're always somehow busy..after coming the 3rd last time they finally just told me I wasn't good enough to open an account and rejected me I went across the street with us bank and they opened an account within 20 minutes of me walking in with a 200 new open account bonus they totally made me feel comfortable and also gave me great financial advice for starting new again.
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October 2017 by yabadaba doo
Don't even bother coming here it's like a fortress no way of getting in and getting your money