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August 2024 by G Kennedy
Excellant
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August 2024 by Claudia Quiñones Acosta
Helen went above and beyond to help me out! She was super nice! I was doubting if I should have gone to Downey or DT, because I had a previous bad experience in DT, but I was around DT, so I went there. Luckily, Helen was the one who helped me out that day! Thank u DT Nissan for having great professionals like her! ?
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August 2024 by Olga Mesa
I love very good service
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August 2024 by Denise Azamar
Javier and Helen have been such a great help I have a year now with my car and i have zero complaints
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August 2024 by Randy James
Staff was helpful - attentive, not pushy.
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August 2024 by Gabriel Robledo
Excellent service thank you
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August 2024 by Yok Ga
Very good service.
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August 2024 by Mario Lopez Cruz
The service was excellent
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August 2024 by V M
It’s always a pleasure having my car serviced at Nissan Downtown. The ease of dropping off my car and returning when I’m off work is great. I usually get offered a ride but I prefer to walk since my job is only 10 minutes away. I had the pleasure to work with Jose Cadenas, a pleasant advisor. Very helpful
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August 2024 by David Lopez
Julio is the best salesperson you could ask for! I went in having bad experiences with other dealerships, but Julio made the process so easy and was very helpful friendly to my girlfriend, my father and I! I will definitely recommend many people to this dealership and to Julio!
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August 2024 by bertha torres
2nd time José helps me, friendly and looking for solutions, thanks for the customer service
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August 2024 by Eric Haynes
I love Nissan downtown Infinity dealership , they take care of business and i love that about them . my car is running well and my air conditioner is working great ??
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August 2024 by Patrick Dyer
The day I came to purchase the vehicle, I had a pleasant experience. But what I am reviewing is what happened after buying a used car. Here is what happened:
I received a letter stating the dealership was cancelling my contract (exercising their right to cancel within 10 days), 11 days after buying the vehicle. The letter was dated the SAME DAY that I purchased the vehicle, but sent via FEDEX overnight 2 weeks later. I had also returned to the dealership the next day, to provide the title of my used car and no mention of this was made. Something I didn't have to do... Anyways, the letter instructed me to call the dealership and make arrangements to return the vehicle. When I called, the receptionist went to see if the finance manager was in, and then returned and said she spoke with the managers, and I could disregard the letter. When I asked to still speak with the person who's name is on the letter, she stated "it really is fine, we send these letters to everyone". I pushed back again, and asked for the finance manager (Ali) to call me. She said he would be in at 12PM and would call me then. That was 3 days ago. Still no call (and I don't want one anymore if you are reading this).
The fact that you/they sell cars with the intention of cancelling the contract is mind blowing to me. It's only a matter of time until this happens to the wrong person, and a lawsuit ensues. Buyer beware.
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August 2024 by Nirsia Gray
My experience was very good. Salespetson Miguel & Manager Angel were vty friendly and patient.
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August 2024 by Marcos Millan
Bad service.
The tried to up charge advertised prices. I showed the seller the advertised price and they changed the online price by $3,000.
I talked to the sales manager and he was not helpful. My parents spent 3hr for nothing. Looks like commission is more important than customer service.
