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October 2024 by luis ricardo carrillo
Very good
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October 2024 by ERIK RAMIREZ
Super friendly, courteous and professional staff, and products are amazing. A great store.
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October 2024 by Sara G
I had a good experience visiting the Nike outlet on 10/19, the workers name was DJ really nice guy who helped me, and Natalie as well . Thank you to you both :)
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October 2024 by 3 guaerjia
Low price! Many options
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October 2024 by Deiby Calderón
Very good place for shopping, the only detail is that because it is an outlet, you cannot find the latest designs in footwear
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September 2024 by V Huezo
I am writing to bring an upsetting experience to your attention that occurred during my visit to your store on 8/4/24 ] at around 8:50 PM in the men’s department.
While I was shopping, I overheard one staff member refer to another young female employee as a “weirdo.” I found this comment to be rude and unprofessional. Shortly afterward, the same staff member told the young woman, who mentioned she was taking a break to use the restroom, “don’t forget to use Febreze.” I was shocked by this comment, as it seemed highly disrespectful and humiliating for the young employee.
As a customer, witnessing this type of behavior between staff members made me uncomfortable and upset. I can only imagine how embarrassed and hurt the young woman must have felt. Because of this, I decided not to complete my purchase and left the store.
I believe that all employees deserve to be treated with respect and dignity, especially in a professional setting. I hope you will address this matter promptly to ensure a positive and respectful environment for both employees and customers.
Thank you for your time and consideration.
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September 2024 by Przemo
This place is weak.
Dirty and bland, this place is not exposed at all.
The staff upstairs has no idea what the goods are downstairs.
No "Jordan" assortment.
If I had known it would be like this, I wouldn't have had to fight through traffic jams for an hour to get nothing and then return home.
The shelves could also be a bit more organized.
I know, I'm complaining that it's a Sisyphean job and that the same thing will happen soon. That customers are messy. But you are paid for this and you should keep the place neat and clean.
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September 2024 by pablo soto
Very good models, excellent prices.
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September 2024 by Xinia Vargas
One of the best Nike locations in an outlet that I have been. It had very good prices/discounts and variety of shoes and clothing.
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September 2024 by jason wu
There is a free parking lot next to it, and you can get off the elevator from the parking lot to the business district. There are Nike, Adidas, outlets, H&M, Under Armor, etc. nearby, and there are many people in the pedestrian street. You need to queue up to enter the Nike store. The security guard at the entrance is equipped with a gun. There are many shoes and clothing inside, which is dazzling to see when you enter. There are discounts that are very discounted, and you need to queue up even to check out.
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September 2024 by Brendan
I ordered two pairs of shoes for pickup. Before I came to pick them up today. I received the attached email below, with the subject line, “Thanks for picking up your order.” So I called the store. Instead of the Citadel Nike Factory Store apologizing and remedying the situation, a guy named JT just literally screamed over me. I even calmly asked five times to speak, and whenever I did he yelled over me, which was him explaining how hard his job is, and how he doesn’t have the time for me/my paid orders they gave away.
I normally don’t write a negative review, I’m against it, but avoid this location. They are clearly a mess. In my experience, you’ll purchase multiple expensive shoes, the store gives them to someone, and then blows you off. Needless to say, it’s worth the drive to another Nike location.
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September 2024 by Abdulaziz Raimov
Be careful, pay by card. If you pay by cash pay attention to change. Today I bought nike shoes for 55$ total, cashier spoke about different topics with us and took our attention, and gave change I forgot to count change which must be 44$ but, when i came to home change was 24 cash. I’m sure cashier didn’t give correct change.
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August 2024 by Lau Cao
They gave me 15% off!
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August 2024 by Ronald Chamoun
I had an absolutely wonderful experience purchasing with XAVIER. The entire process was seamless.
He helped me to find the perfect basketball shoes for my daughter, making the whole experience enjoyable and stress-free. Thank you, XAVIER!
I highly recommend him for anyone.
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August 2024 by El Rodeo Rancho
very clean