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July 2023 by Christina Gregory Jones
Joyce and the gang are warm and welcoming. We had a good time. We knew what we wanted and they pointed us in all good directions. Super happy with the install and will go back. They have the best dog who leaves at noon so I recommend to go in early. (PS the attached photo is the sisal carpet installed but the floor boards are unfinished.)
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May 2023 by Kerianne Carney
Super unprofessional and disorganized. After going through measurement and providing payment info over the phone, we heard nothing for weeks. After multiple follow ups we learned Joyce plainly lost our order and it was never filled. Over a month of wasted time and now having to start over somewhere else.
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January 2023 by Bruce H.
I've been using Monarch through my work forOver 10 years. This place is a well oiled machine. Nothing but amazing experiences with them. If you ever need a custom runner, area rug, or any alterations to an existing rug. I would highly recommend them.
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December 2022 by Dn Rh
do not meet the obligation. They don't write all the work in the contract and then say we didn't talk about it. Not finishing the work on time.People are very irritable and impatient.
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November 2022 by D W.
do not meet the obligation. They don't write down all the work in the contract and then say we didn't talk about it. Not finishing the work on time.Very irritable and impatient people.
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September 2022 by Risa G.
I needed to patch a small hole in an old carpet runner, and I called Monarch to see if they could help me figure out what the original carpet was. Joyce could not have been nicer or more helpful - she not only found the carpet, she also ordered me free carpet samples that I can use to repair the hole. And she referred me to a carpet repair company to boot. Amazing service, I will definitely use Monarch for my future carpet needs! Thank you!
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June 2021 by Christus A.
Joyce has been lovely, professional, informative, and generally hands on in the best way possible throughout this rug purchasing experience. She is quick to respond and easy to get in contact with as well. Monarch has been able to do everything that has been requested and seems to be the most full service and knowledgeable rug spot in town!
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November 2019 by Amanda Harmon
I can't reccomend Monarch enough. I was working in LA on a project and I called Monarch last minute and thankfully Joyce Tanner answered and really came through for us. We had a delay in work at our jobsite and I rescheduled on her TWO times and Joyce was patient and more than accommodating with me. The carpet was beautiful and the Jorge and his team who came to install it were great. They were fast, professional and cleanly. Call Monarch and ask for Joyce for all your flooring needs, you'll be in good hands.
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November 2019 by Eric Thatcher
They did a great job on the carpeting in my apartment and the people who run the place are just really friendly.
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November 2019 by Martha
They have good prices on the carpet.
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November 2019 by Maria G
Best,place to get the. Carpet done
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November 2019 by Carlos carrillo
Good service
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November 2018 by Jesse Lopez
Great prices , various colors & styles it took me a while to decide on one. Friendly staff went above & beyond
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November 2017 by Kelly Imaizumi
When my husband and I decided that we wanted to install carpet, we knew exactly where we wanted to go. Living in the area there are a plethora of places to choose from but after seeing the hustle and bustle of this store front day in and day out, we knew that they were busy for a reason. At Monarch Carpet we were pleasantly surprised to walk into a loving and caring environment and this was evident in the service we received from Joyce Tanner. She truly cares about her customers and takes all of your needs into account. She is the curator of patterns, textures and color. She knows how to find items to match your interior and her eye for design can bring you items that you never thought possible. Joyce really has an eye for design and it shows. We cannot wait to work with her again. She is a gem!
