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June 2024 by Katurina Ho
I recently purchased a couch from this store and was convinced to buy the insurance. Unfortunately, my experience with the insurance has been extremely disappointing. The sales representatives were not helpful and provided no useful information about what the insurance actually covered.
When I needed to file a claim, I discovered that the insurance is practically worthless—it doesn't cover anything. To make matters worse, the reps didn't pay attention to detail when processing my order, misspelling my name. This error prevented my claim from going through.
Overall, I would not recommend purchasing the insurance here, and the lack of thoroughness and support from the staff was very frustrating. Save your money and skip the insurance.
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June 2024 by Ohho Warintrakom
Great selection of relatively modern furniture. Lots of white and grey leather options. Prices are very reasonable as well.
Couldn't have asked for a better service. Edwin was incredibly helpful, courteous, and accommodating to our requests. We had to phone in and change orders, and they quickly took care of our request. We went in to purchase some more furnitures after the first lot, and they were kind enough to apply the same discounts. They were flexible with delivery dates and prices as well. 10/10 service, cannot recommend enough.
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June 2024 by Nima Sadeghian, Esq.
Harry is the best. Great experience!
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May 2024 by Oren G
Great service at the store, furniture was delivered on time and looks great! Thank you.
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April 2024 by EZ Ez
Gary assisted me with an issue I had and I couldn’t be more happier. His prompt responses and attention to detail was like no other. Thank you so much for such an easy and pleasant transaction.
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April 2024 by Sako M.
I purchased my bedroom furniture from Modani and I am very happy. Their stuff very professional and I would come back again.
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April 2024 by Felipe G.
Harry was extremely helpful over the phone with his knowledge of the product, styles, & configurations of the sectional sofas. I highly recommend talking to him, very informative.
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March 2024 by Darren Baum
Gary was fantastic! He was very patient with us and never pushed us to buy.
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March 2024 by Ronit Eliassi
Very help full thank toJenece for handling my issue fast and easy very professionally
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March 2024 by Sevag Alexanian
MonaLiza was great at the store and Jenece was great with customer service.
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February 2024 by Kamelia
Gary provided me with swift exceptional service when I had an issue with the desk I ordered from Modani. I appreciate him taking a big burden off my shoulders.
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February 2024 by Jen Kim
The highest level of customer satisfaction with Monaliza. We have found the similar furniture elsewhere but not same treatment as yours anywhere else. Thanks for you knowledge, kindness, respect and support.
We love you Monaliza
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February 2024 by Robert Charet
I had purchased a sectional sofa from Modani, Los Angeles. I also purchased a warranty and it was a good thing I did, as my dog ripped the sofa within two weeks. I was fortunate to receive the assistance of Monaliza at the store who guided me through the claim provided, resulting in my entire sectional being replaced. She aided me in communicating with Modani customer service and in providing the necessary documents required by the insurance company. She called me texted me, sent documents, and was really my savior. I would recommend Modani Los Angeles and Monaliza specifically to anyone shopping for new furniture. Their future happens to be elegant , beautifully crafted of good quality and very reasonably priced. Their furniture compares favorably with that of stores charging two or three times as much.
So visit Modani Los Angeles and ask for Monaliza.
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January 2024 by Jamar Ginn
No Aliza was such a sweet heart she was very informative I’m going to tell all my friends to shop with her
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January 2024 by Michael R.
Gary has been very prompt and professional in handling my situation with no hesitations thank you very much.
