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October 2023 by Elsie “MsParkerazzi” Parker
They put a whole wrong address on my account so all my information wouldve went to that address.. The CSR tried to brush it off as a typo... 1 wrong letter or number is a typo, a whole wrong address is intentional fraud. So make sure you look at your account info.The customer service is also very rude. Worst phone service in history of cell phones. Make this phone your last last last resort.
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September 2023 by Google user
They put a whole wrong address on my account so all my information wouldve went to that address.. The CSR tried to brush it off as a typo... 1 wrong letter or number is a typo, a whole wrong address is intentional fraud. So make sure you look at your account info. The customer service is also very rude. Worst phone service in history of cell phones. Make this phone your last last last resort.
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June 2023 by Marsha Archie
I just love going to the mall, to ease my mind and shop,
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August 2022 by Daniel Jenkins
Great phones great prices
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June 2021 by Quiana Augustus
Anaae is extremely rude!! I don't have metro phone services however I purchased 2 iPhone chargers for my daughter's with the understanding I could swap them out once they stopped working, however that has not been the case NO METRO WILL SWAP IT OUT!! it appears they purchased a bad batch of chargers, said anything to sell them to the community & now that they've sold most of them they're refusing to honor said swap. They have no real customer service experience, there's no real corporate contact. I would've never purchased a metro charger without the reassurance of being able to swap it out, I could've purchased an apple charger for the price I paid, THE ONLY REASON I PURCHASED IT from metro WAS BECAUSE ONE OF THEIR LYING STORE REPS TOLD MY DAUGHTER ABOUT THIS DEAL. I'm a stickler for customer service!! this is not about the money it's mere principle. metro piece of **** should not do bad business like this! I will be contacting the BBB immediately following this review!
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June 2021 by Clarke Henry
Love these folks.
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February 2020 by Tha Boy Ab
this Metro always goes beyond my needs. Ana is a great people’s person and gave me a great deal!! I highly recommend anyone!!
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February 2020 by Erickj Aguilar
Love the place, awesome customer service, polite, and professional. It's my number one store! Thanks to ana!! Best metro pcs agent ??!
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January 2020 by Melissa D.
Amazing customer service. New employees and different owners. So far the best customer service. They really cared about my problem with my phone and gave me so many options. Thank you girls!
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October 2019 by K J.
Too many issues just trying to get a new phone. He said he couldn't sell me a new phone with cash I had to do some cash and use a card then he said I would have to call boost to make sure they knew the payment was for a phone not my bill which made NO sense and he also would not just sell me the phone and let me call boost myself to transfer my number he said boost doesn't like to do that but I've done it every time I get new phone. Very sketchy he either didn't know what he was doing or he was trying to scam me. I've had boost for 10 years and never had issues or problems with them till this store.
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April 2019 by Erica Serrano
No customer service at all.
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October 2018 by DIANA MALVAEZ
Fast service
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September 2018 by Adrian Iniguez
It's my go to spot for a phone.. been going for over 4 years. Always a pleasure to come in. They are straight to the point.
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September 2018 by Elon Ben Israel
We can see d has zSzz d we rt
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September 2018 by George Burks
The service I received at this particular MetroPCS location was poor their attitudes toward the customers they were rude and very unpleasant I would never step foot and that store again.
