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August 2023 by Michael Vasquez
They have a good choice of phones at a good price
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August 2022 by Daniel Ramirez
I feel so bad that I can’t recall her name exactly but I believe it was Yuni or Yani who provided me with excellent customer service. I was fresh off a day of sea dooing to and from Catalina where my phone was dropped in the water. I was a bit irritated at my own circumstance and tired as hell my coworker took me to get another phone. I’ll call her Y (because I don’t recall) was awesome. Prompt. Professional. Personable. Everything you’d expect in a model customer facing role. Thank you Y!
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November 2021 by maria franco
I went to this Metro PCS to connect my service to be able to call to Mexico and the two girls that were there help me and they were so patient and listened to what I needed done in my phone. I got what I needed and they explained everything clear for me to understand. Thank you both...great customer service and very nice and friendly. Will be back soon!?
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September 2021 by Shea McMahan
Great time and experience
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December 2020 by Lily Garcia
We had the best experience at at this particular Metro store in E. L. A. Tanya was the name of the associate who helped us. Tanya was awesome, she is fast and very helpful, couldn't believe that we're so lucky to still have people who cares about GREAT customer service!! Thanks a million Tanya!! ??
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November 2020 by SS BBW
Was treated with curt and negative demeanor because I asked questions about a product.
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November 2020 by Etal I.
I inquired about a product and a store associate (Sergio) became curt, negative and handed me back my USB cable when he determined he no longer wanted to assist me, I took this as a sign to depart. I will not be patronizing that establishment.
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February 2019 by Felix P.
We came in right before the close due to internet issues on our phone. Fernando helped us and stayed late to insure the problem is solved.
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December 2018 by Darla E.
My aunt and I came to this location to transfer from Sprint to metro. Cecilia was so kind and knowledgeable! So helpful made the switch go smoothly. My aunt is a happy customer. We definitely recommend this location for all questions regarding your metro account!
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August 2018 by Chris Lopez
Associate was not professional, made unnecessary mistakes that cost me time without cell service, this authorized dealer needs to raise the bar and treat its customers with the attention they deserve.
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June 2018 by Danielle M.
Worst experience I've had with metro. Tried to return my zte avid and get the other one we have fixed. Btw horrible phones!!.. We just got them with an upgrade a week ago the receipt said if we were unhappy with the product in a week we could return it but I guess there policy doesn't allow it with upgraded phones which is d*** in my opinion. What happened to what the customer wants? Horrible service the boss there wasn't helpful at all!! Waisted my time driving here. If I could I'd give them no stars.
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April 2018 by Francisco G.
The best customer service experience I ever had in a retail stores, came in with phone issues they helped solve my problem and even helped me save money on my monthly bill. This store is better than a corporate center very professional and helpful, I recommend all my friends and family to come here in case any phone questions or issues.
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January 2018 by MzEspy C
Manager is super friendly and sweet. Its always a pleasure to come here!
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June 2016 by Leana
Staff is always very friendly .You feel welcomed every time you walk in to do a payment ,or anything you might need help with . Definitely best customer service out there!
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June 2016 by Edward Gonzalez
Excellent customer service, !!!
