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April 2024 by Saray Sabogal
They don't do their job very well, the truth is I wouldn't go again, they don't take things seriously
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January 2024 by Alysha Scarlett
They criticized me for wanting to charge my phone in the store when I didn't say I wanted to or was. They also criticized me for taking some things out of my purse when I was getting an item to show what I needed to buy from them.
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December 2023 by Alysha S.
They criticized me for wanting to charge my phone in the store when I didn't say I wanted to or was. They also criticized me for taking some things out of my purse when I was getting an item to show what I needed to buy from them.
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December 2023 by Edna Vazquez Cruz
Terrible service from Juan, a despotic person who treats elderly people poorly.
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April 2022 by ana ramirez
(Translated by Google) They do not have good customer service they make fun of when they serve people they are not serious about giving service(Original)No tienen buen servicio al cliente se burlan cuando atienden a las personas no son serios para dar servicio
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October 2021 by Google user
So this certain phone shows a price of $259.00, I offer $250 but my offer is declined. So for a mere $9.00 they decided my offer wasn't sufficient. On top of that their screen protectors are $16, their shell casings are $30 - $40. I go to eBay and get the same model phone + screen protector + shell casing for less than $150.
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June 2021 by William Torres
So this certain phone shows a price of $259.00, I offer $250 but my offer is declined.So for a mere $9.00 they decided my offer wasn't sufficient.On top of that their screen protectors are $16, their shell casings are $30 - $40.I go to eBay and get the same model phone + screen protector + shell casing for less than $150.
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February 2021 by luis pijuan
(Translated by Google) thank you very much for the help very kind(Original)muchas gracias por la ayuda muy amables
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May 2020 by Caren I.
I had the pleasure of stopping into this Metro Westlake store to pay my bill and I had the best customer service experience ever! Mr. Leo assisted me in fixing the settings of my phone. He showed great expertise and professionalism. He even took the time to go over step by step what he had done to correct the problem which made it very easy for me. On a scale of 1-10, Mr. Leo would get a 10+.Thank you, Metro Westlake.Renee
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November 2019 by Craig C.
WORSE STORE EVER The two girl workers do not help if you need something fixed in your phone! They attempt to sell you phones or accessory and ignore you after they get their sale...I bought a phone a while back from here and told they can help me, but all im told is go to corporate store if you need help from some worker with short yellow hair which is rude as heck! I will not come back to this store it has the worst customer service I ever experienced
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October 2019 by Laura P.
Came here to get some help with my phone. However, both girls told me they only did sales and no troubleshooting. I spoke with customer service and was told that all authorized retailers should be able to assist... getting ready to add my mom and upgrade amd will not be bringing my business here.
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September 2019 by Thanx S.
Stay away!! Don't ever go here! The employees are not professional and look like high school dropouts that cant even speak/talk right! They lie over here and will try to scam you!! Be careful! I would give them a -5 if I could!! They will retain your credit card or personal info for their own credit card fraud purposes!!! I have family in law enforcement that I will advise to have them investigated and will also notify the Better Business Bureau!!!
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August 2019 by Rosa Castañeda
(Translated by Google) Excellent service!(Original)Excelente servicio!
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August 2019 by douglas Portillo
(Translated by Google) Excellent service(Original)Excelente servicio
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August 2019 by Manuel Ramirez
(Translated by Google) Excelent service(Original)Exelente servicio
