In my experience it went badly, they overcharged me, they gave me insurance that if I didn't put it in they wouldn't be able to activate my cell phone and they even overcharged me. They are not experts at all, from experience this place is not good, there are other places that are. .
April 2023
I purchased a phone from a Bay area store and it had all kind of aps that I didn't want on the phone and the young ladies at this location are so knowledgeable and helpful when it comes to the products. They helped remove and reduce the unwanted ads and were so nice.
April 2019
Did all they had to do to take care of my issue. They have awesome customer service and know exactly what they're talking about & what to do to help you