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February 2024 by Diane M
I've been going back and forth for months regarding a bracelet. Between having a lost stone and have multiple replacements arrive tangled, the issue still has not been resolved even though I've spoken to 7 different customer service agents.
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January 2024 by Ikechukwu Onyewuenyi
Whether it's looking into an exchange or styling tips, the staff here is super helpful every time I've been! I see a lot of folks haven't had the best customer service experience. Thankfully I haven't had any issues when it comes to being tended to by sales associates since each time I've gone the store isn't too busy. Hoping the store gets it together. I will say the security guards are always friendly and greet me upon entry.
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December 2023 by Simmy Virk
Really beautiful pieces and the most welcoming, friendliest staff!
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November 2023 by J.R. Araquel
I loved the store associates! They were all so sweet and welcoming and so attentive to all my needs! I know it was Black Friday weekend so I can’t even imagine the rush they had. I applaud them for having composure during the rush in the store while I was shopping too! I was also so happy to exchange my ring that I had which was the old version of the bold Charlotte ring for the new version of it! Thank you melrose team for being so sweet!
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November 2023 by starrypunk20
I adore mejuri, always have just what I’m looking for. Picked up the mini diamond studs during back Friday. They fit my tiny lobes perfectly. Perfect little sparkle ♥️
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October 2023 by Julia C
I like to check BBB before purchasing expensive jewelry online. I saw that mejuri had no reviews and I LOVE this company, so I have to change that. I have purchased many gold products from mejuri and the only negative I can say is that I cant stop wanting to purchase more lol. I never take my gold jewelry off, I wear it in the shower, to the beach, in pools, etc. & my jewelry is still like the day I purchased it. When you purchase jewelry it also comes with a little cloth so you can clean it and after I give my jewelry a couple wipes with it, it looks just like the day it came out of the box. I love this brand and Im sad more people are discovering it to be honest because their prices have increased sense I first discovered them, however they are still relatively inexpensive compared to other stores. I seriously cannot recommend it enough. *** also had a little diamond fall out of one of my *********** was given a new ring in exchange after snapping a picture of the missing diamond. Although products do have a 2 year warranty, I have never needed to exchange items other than that one time. I used to wear my rings to work, I work in the medical field, and after I lost a little diamond I stopped doing that because I figured putting gloves on and off could damage the prongs. If you see something you like on mejuri I would say, dont hesitate it is so worth it.
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September 2023 by Karen Etcheverry
I found what I was looking for immediately - and when I found that what I thought I wanted wasn’t as great as I thought it was from the pictures - I found something even better with the help of a salesperson! Lovely store with friendly and helpful people. I’ve been to three different locations and have always walked away thrilled with my purchases!
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August 2023 by Pk Ek
I have visited a handful of jewelry stores in the past and until today I discovered this magnificent store with associates that went the extra mile to make my shopping experience unique. They were friendly, polite, and happy of helping every customer in the store, no just me. I will go back to acquire another gift for myself. Specially thanks to Tessla for being patient and her suggestions.
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August 2023 by Anh N.
Love this store and the quality jewelry. They have such cute designs! Love that my items were all in stock and I was able to walk out with them!
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July 2023 by Michelle H.
I have bought several solid gold and diamond products incl. earrings and rings from here - they've all been great so far. I love the simplicity and daintiness. I never take my jewelry off and the pieces have been proven to be good quality with no damage or bending. Customer service has been helpful to me when I had to exchange a ring after a couple of weeks due to it being the wrong size. Pricing-wise I would say you can get cheaper simple fine jewelry at the same quality level on Etsy, and equally you would find the same products at a higher price tag sold by most other name brands - so to me this is in the middle, and since I know the brand has reliable quality and customer support, I am a happy repeat customer.
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July 2023 by Melissa K.
This is a very lovely store. Help was great, selection of jewelry was good, 10% first time buyer discount was also great
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May 2023 by Alyssa Maligaya
This was my first time visiting this location and Bethany was very helpful with assisting me in picking a necklace piece. Mejuri jewelry pieces look better in person than online. I recommend visiting this location and trying on the pieces prior to purchasing.
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May 2023 by Alexa P
Came in to browse and was helped by an amazing human being named Sidney.She answered all my questions, helped me figure out what looked good on me and never pressured me into anything. Even went to the back a few times to check if there was any certain styles I might like.10/10 for customer service!!!
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April 2023 by Jennifer Leger
I have purchased from their online store for me and have gifted jewelry from this brand to family members as well. I was excited to go to the store for the first time ever after finding out they had a location in LA. I went in with plans to make a purchase - I walked in and roamed around for a for a while and no one assisted me. There were other customers but you can clearly see the staff staring down at you from the counter. This is not a welcoming environment for POC. I do not feel like supporting or investing in the brand anymore.
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April 2023 by Daryl S.
The staff at this location was great. The manager Sidney went above and beyond to help me find a particular item in a size that seems to be out of stock on their site and in every location I've checked. Thank you so much Sidney
