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November 2023 by Troy Noel Smith
First of all this place is simply the best. Staff are great and available to help. We always get our mail on time and all of the added services helps get our stuff done.
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July 2023 by shippy nippy
I had to send a laptop overnight to San Francisco and Mail Plus was so helpful and kind! I'll be heading back to them today to ship a duffel bag. Will update my review after!
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July 2023 by David Correa
I like the another owner this owner is kind of special they need Everything perfect and the another was cool about IT and give me a tip I do miss the another owner
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June 2023 by Raymond S.
This place can be an easy access for mail service or other services for all neighbors in Koreatown. It is a decent place to stop by and drop off your shipment or request for service. Personally, just had bad experience with the provider. Previously, I use their service for notary papers. It was alright, even though I had a thought where they might be overcharging. I tried my best to understand with their service and cost. Guess what... I came back for their shipping service (label paid but box needed). In detail, they charged for "taping labor" and CEO or owner kept his comment towards me for additional charges regarding the shipment. Like really... you would charge customer for taping? It is usually free for taping.... (I purchased for their box as well) Additionally, customer service where CEO or the owner was telling me comments about how label was placed in wrong position and all... They make you work for some reason... I think all these service should be assisted. (Because paying for the business = service). Once again, I am not trying to be rude, but the owner or the CEO was unacceptable. I personally believe it should be handled by the service provider. Leaving uncomfortable comments toward customer and letting customer deal with attaching or placing label for the package? I believe why do I need to take action for services that we are paying for? Also regarding their final transaction, they were slow with shipping confirmation receipt. Once you pay them, they treat you like you are nothing. I am repeating myself but, unnecessary comments and charging for the taping? (Seriously.. they charge taping labor over the limit). Highly suggest to go to professional services near by. Lastly, it is truly not a responsible way to reach out to customers even though shipping box/label were paid. I totally understand that it business owners need to make money and make profit, but simply customer service was whack. Terrible and terrible experience. Hate to repeat myself but had to leave a comment and spread the words. Do not recommend for this place. Highly recommend to go somewhere else. I would never use this service again. Learned my lesson to drive up like 1 mile or plus for better service and check Yelp reviews before I go.
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May 2023 by Badraa Simson
If i give them 0 I definitely i do.Worst place ever avoid all cost. Never do business with them untill they sell it or run by different person
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April 2023 by Kendyl M.
Good customer service and convenience!! Next to post office. Nice friendly neighborhood place!
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November 2022 by James P.
Great place for all your postal needs. Especially if your shipping it abroad. They will assist you step by step. The price is best and values are best in the area. Let them take care of your shipping or anything postal.
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November 2022 by Ivona Olvera
AMAZING SERVICE!
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November 2022 by Ed Diaz
Do not go to take picture for passport to this place, they took my mother a very unacceptable picture the first time, we claimed another shot, in the second time the guy fooled my mother talked to her to smile during second shot, we got another unacceptable pictures, this is unprofessional specially for an elderly woman. I saw them smiling. This need to be reported as an unlawful act against elderly people.
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August 2022 by Ronald
Very professional got a paper notarized they only charged me $15. Services were fast and the staff is friendly which made it better.
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July 2022 by MorningSta R.
Pretty ghetto.. there was one guy who is great at customer service but another dude will overcharge - was charged $4.00 to print two pages and did not do the curtesy of sticking labels on packages - instead he threw the items I purchased at me. there was no need. So it's a gamble on which rep you'll get and for that I'm just going to purchase my own printer and supplies.. not worth it
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November 2021 by Joseph B.
Went here today because I didn't have a box nor bubble wrap to ship my eBay product. Luckily for me mail plus had everything I needed. Staff is friendly and helpful and even wraps everything for you. The boxes and bubble wrap are very affordable too. Will definitely come back here when I need my gaming pc and monitors boxed and shipped.
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September 2021 by Zoe B.
Great place to mail UPS and FedEx packages and get items notarized. They have a notary on site every day. They are fast and very organized and helpful, take the time to highlight my tracking numbers and give me a receipt for every package, even my prepaid returns. Great business.
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August 2021 by Mary Pat Cooney
Always friendly, efficient and helpful. The team took great care packing fragile historic items for shipping long distance.
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January 2021 by Sarah S.
You can get your passport photo taken here! Plenty of businesses including the post office, fedex, and ups have suspended their passport photo services due to Covid 19. This place is excellent, and located next door to the 3rd & Western usps. The employees are kind and generous, as well as fast. I was able to get my photo taken and get my paperwork mailed out thru the post office next door in less than 10 minutes. Support local businesses!
