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February 2024 by Jade'Ashley Crisp
Been coming to this body shop for years! Truly the best in town, Jamie and his staff are awesome.
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January 2024 by Marie F.
We're to start!! Beyond, beyond happy . When you least expect life to throw u a curve ball...I highly recommend this spot. Mac Collision did not only fix my car, but the customer service from day one was amazing. They do keep you updated and work with the customer at every needy question. From the accident till the final pick up seeing my truck I was in shock my truck looks like it came out the show room. Thank you to Jaime for speaking to me from the first day I walk in and I can't forget Kayla who also answered all my questions. Thank u to the team who work on my vehicle as well. Thank you, thank you, thank you guys. You are really appreciated. Any future work you are my spot.
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December 2023 by Viry D.
I'm a busy person but leaving a review for this Auto Shop is necessary. I cannot let go without others know that this place left my vehicle like brand new! Their customer service and attention to details are impressive; I never had to worry about a thing among other services, they had someone picking me up to get my rental, also when my vehicle was done, I simple left my rental there and drive my newly fixed vehicle!Also, I never had to call them for the status of my vehicle because they have a texting app that keeps you posted along the process of the repairs done and status, if you needed more time, they called your insurance to make sure rental was extended.I was just working and doing my daily routine like if I never had an accident!I want to give a big thanks to Jaime the owner and Kayla his assistant and literally the whole team because they're awesome! they treated me like a family and that is something I can never paid enough!Thank you Mac Auto Collision for making my life as easy as you fixed my car! Lastly, they left my car impeccable inside out! What else can I ask? Love this place. Second time being a customer here because they value your business and your time.
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December 2023 by Marcela O.
1000/10 RECOMMEND!!!!I recently had a fantastic experience at this auto shop. They did a stellar job fixing our Model Y Tesla - the work was impeccable. Not only did they complete the repairs beautifully, but they also managed to do it in a timely manner, which was greatly appreciated.What set this auto shop apart was their excellent communication throughout the entire process. Kayla, the receptionist, went above and beyond to keep me informed at every step. She was not only friendly and patient but also highly professional. Her regular updates, whether through calls or messages, gave me peace of mind and showed their commitment to customer satisfaction.I also had the opportunity to visit my car during the repair process, and the staff was accommodating and welcoming. Jesus, in particular, was kind and patient with my husband and me, ensuring we felt reassured that our vehicle was in good hands.Overall, I am highly impressed with the service and professionalism of this auto shop. I wouldn't hesitate to recommend them to anyone in need of a body shop. Thanks to the entire team for a job well done!
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November 2023 by Brooke N.
I was involved in a minor car collision last month and needed to have my car towed to a collision repair shop. The original shop I chose that was in-network with my insurance had horrible customer service from the start, so an acquaintance had recommended Mac Auto. I spoke to Jaime (owner) to explain my situation and confirm that they could actually service my car, and that they weren't backlogged. He sent a tow truck to pick-up my car and when I finally arrived to their shop, I was greeted with friendly faces and was invited into a nice waiting area while they contacted Enterprise to come pick me up (my insurance had already arranged a reservation for me). It took about an entire month (03 OCT to 03 NOV) for the entire process - insurance estimator, supplemental claim submission, ordering and receiving parts, and finally completing the repairs - but the ladies who staff their office never once made me feel like I was an inconvenience when I called to ask for status updates. When I got the call that my car was finally done and ready for pickup, I asked if I could check out the car before signing the insurance check over to them and signing any other papers. Jesus (manager) was extremely professional and accommodating - there were maybe a few paint chips that I asked to be filled in, which they did no hassle, no problem, and the ladies in the office made the check-out process SUPER easy and painless that it still almost feels too good to be true. You guys, they also detailed my car and polished the headlights - it's a 10 year old car, still in pretty good condition, but they made it look NEW. Hopefully I won't ever need their services again, but if I do get into another collision *knocks on wood,* this will be my go-to shop.
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November 2023 by Esperanza Ocampo
I’ve been involved in 2 collisions. And brought my car to this auto shop. Did a great job to my car. Jaime which is the one in charge is the one that deals with the estimates. All the team there is amazing the two young lady’s in the front desk have great communication and great customer service. So if you guys ever have an issue with your car. Bring your car to Mac auto collision center.
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October 2023 by Julia Y.
The service here is excellent! I always have anxiety dealing with autobody shops but the team helped me immediately to figure out the best price and fastest option to fix my car. Cathy very quickly paired me with Jesus who very kindly helped me resolve everything and get me what I needed! Incredible team and people. I am sending my friends here and want to be able to recommend to others because it is rare to find this genuine care!
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June 2023 by Leira M.
The service & quality is impeccable: there's a reason this place has 5 stars! The manager Jesus kept us informed every step of the way and he put us at ease from the moment we called. The car came back looking better than new! We are so grateful and relieved for the great work and professionalism at Mac Auto Collision
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June 2023 by My
Excellent work! i would recommend this shop workers were very helpful and fixed my car right away.Service: Body & Trim
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May 2023 by Shae L.
I have been coming to Mac auto for about two years now and their service is always impeccable. They go far and beyond my expectations while providing me with great quality service at a great price. As well as being the The only Body shop I know that has willing provided me with a free services . I definitely feel like a valued and appreciated customer each time I come to Mac auto body !
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April 2023 by Jenni Gellman
Amazing, knowledgeable and kind people running this place. They took amazing care of me/my car and did it fast and without any drama - awesome experience and will only use them forever!
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April 2023 by Anna K.
Jaime with Mac Auto Collision makes things so very smooth. My son had a curve incident during flooding in February, 2023, which required getting mechanical and body works done. We selected Mac for repair his Mercedes, because they had a good review and provided full service. Jaime is the best. He is knowledgeable and helpful. Moreover, he is a great communicator, who lets you know what is happening with the insurance process through out. In addition, Mac provides towing and rental car service via Enterprise Car Rental nearby. We had a towing company, who held the car overnight and tried swindling us. Jaime stepped in and took care of everything and set the towing company straight. With Mac, you do not have to do anything on your own. He makes it convenient and simple. Our car took a while to fix due to the insurance company taking so long to approve the supplement. However, in the end it seemed to have all worked out. We picked up the car today. It looks good. Hopefully, everything will be working fine. If we discover an issue (which is often the case. You don't know until you really drive the car), we are sure Mac will take care of us!
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April 2023 by Noemy V.
Tuve un accidente y la aseguradora no estaba cooperando y ellos me ayudaron en cuanto la aseguradora dio la aprobación me trabajaron en mi carro y en una semana ya lo tenia como nuevo recien salido del dealer. MAC AUTO COLLISION CENTER altamente recomendado los chicos en la oficina y los chicos afuera super honestos amables y eficientes.
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April 2023 by Lynette R.
In the last few months, my car was hit twice. The first time, I was suppose to go to a different shop but they delayed in getting back to me. I was referred to Mac Auto and sooo happy I came here instead. I appreciate honest and good natured people. Jaime and the team are great and really came through for me. I know it's normal for insurance companies to be a hassle but the other persons insurance was unnecessarily difficult but the team went above and beyond and I'm happy with the final product and service. Thank you y'all
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March 2023 by Jaide L.
MAC Auto goal is to leave you satisfied with the work done to your car &!they did just that . Thanks!