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December 2023 by Alex H.
DONT COME TO THIS STORE the service is absolutely horrible when it comes to there quality promise . I came in today prior to calling another store and explaining to them that my moms leggings were pilling , she had bought these mid 2023 and since we didn't intend on returning these we had no receipt they said ok yea come in we can help you . I went to my nearest location thinking all stores had the same rules and kept there word . Turns out they don't the girl worker was like nope sorry call this number and they will help you . WTH y'all are weird asf and each store contradicts each other the grove doesn't do this promise program they need a recpit which is false information. Just call there help line and they will send you a email with there request and you fill it out .
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November 2023 by Jose D.
The one star is purely for the "cool dude" with the big round android watch who is too cool to help someone out. He had to jump on the register to help a long line and made it obvious he'd rather not help anyone. Bought a pair of shorts and yes my mistake, they had no pockets. I play tennis so that didn't work. He looked at me and said "can't you wear them for something else?" To be clear everyone, EVERYONE else is incredibly nice. But this guy literally ruins it. Third time interacting with this guy. And each time terrible.
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October 2023 by Bizzy F.
Attentive, knowledgeable employees, and large selection, I was told this store in particular often has new products that are not yet available online. I was hoping to get maching set of top and bottom for pilates, Kenny was helpful in helping me figure out which legging was right for me (lots of different options) and Ella helped me pick out the perfect top to go with it. Very happy with service and my purchase, while not cheap, definitely worth the money as you can tell the clothing is well made.
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June 2023 by Debbie Tehranfar
If I could I would give this store a negative 5 star.U fortune toy the manger who seems to racial profile against her customers decided to take advantage of me and steal on a return / exchange from me .When I confronted her about it her story made no relevant sense . I played her game along ….Basically , when ur doing a materials manufacture exchange like I was , buying the same pants just a Different color “ red”, she decided to price the pants at $78 rather than the origami $98 . Ok that’s fine , but why ?she made an excuse that the price has been adjusted online , ok but I’m buying it at the store at the same red ones show the $98 price . So ur telling me if I wanted to exchange them for black ones now I’d have to pay the extra $20 difference after already paying the origanal price and now lose $40 .Ok well , once I called her back and told her it didn’t make sense and she wasn’t being honest and wanting to know her name , she was extremely rude and said I don’t have to give u my name and just hung up .I’ll deal with you through corporate
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June 2023 by Debbie T.
If I could I would give this store a negative 5 star. U fortune toy the manger who seems to racial profile against her customers decided to take advantage of me and steal on a return / exchange from me . When I confronted her about it her story made no relevant sense . I played her game along ....Basically , when ur doing a materials manufacture exchange like I was , buying the same pants just a Different color " red", she decided to price the pants at $78 rather than the origami $98 . Ok that's fine , but why ?she made an excuse that the price has been adjusted online , ok but I'm buying it at the store at the same red ones show the $98 price . So ur telling me if I wanted to exchange them for black ones now I'd have to pay the extra $20 difference after already paying the origanal price and now lose $40 . Ok well , once I called her back and told her it didn't make sense and she wasn't being honest and wanting to know her name , she was extremely rude and said I don't have to give u my name and just hung up .I'll deal with you through corporate .
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June 2023 by Derek
Their new 100% Off Sale is an amazing deal! I highly recommend.
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May 2023 by Amanda Roth
We had an amazing experience with Ava who was super helpful the entire time and very patient and understanding with my husband’s particular wants and needs. Thank you Ava!!
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May 2023 by Michael Soffer
Pricey but high quality
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March 2023 by Brazill k
The staff lacks communication skill. The manager is really sweet but I should have to ask for her when asking a simple question about hemming policies.
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January 2023 by Tara Ordubegian
the staff is extremely rude here! lauren was very unpleasant she should be fired for her behavior with customers.
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September 2022 by google maps reviews
I like to come here for athletic wear, but every time I come there's not a lot of clothes in stock especially in my size. It's usually very crowded and hard to move inside.
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September 2022 by Gabriela A.
What a pleasant experience thanks to Liam. He was super helpful and made sure I had why I needed. Everyone else seemed to ask if I needed anything and were being very attentive.
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September 2022 by Gabriela R.
What a pleasant experience thanks to Liam. He was super helpful and made sure I had why I needed. Everyone else seemed to ask if I needed anything and were being very attentive.
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July 2022 by Michal levin
Not great service
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June 2022 by Julia A.
Store has a small selection. I came into the store on 06/25/22 and the white male with brown hair working there only helped white customers.
