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January 2024 by Will L.
FYI. But your Levis at the store. They will cut and hem accordingly for free..they do other sewing requests for low prices such as stitching on patterns and letters..
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December 2023 by Lorie A.
long lines, good customer service. lots of sales through the holidays ! styles are limited to the popular ones for obvious reasons, in house tailoring.
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December 2023 by Jeremiah Ejembi
Good service with nice sales people.
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November 2023 by Khaled Alabed (خالد العابد)
Excellent customer service staff was helpful.
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November 2023 by Jesus Gonzalez
Awesome staff, nice store.
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October 2023 by raven rodriguez
Walked into the store and saw a man folding denim. Took a browse around and had some questions about a specific fit. The man folding denim was still at the front of the store, so I walked up and asked for help. He very rudely tells me he doesn’t work there (why are you folding multiple pairs of pants??)I then see a man standing beside the register and ask him for help. He also says “I don’t work here” (why are you behind the register???)I then laugh and ask ok does anyone work here?! At that point an extremely uncomfortable looking and visibly annoyed guy appears and shrugs at me? He literally says “yeah” followed by an awkward pause as if he was annoyed? I asked my question and he quickly replies “no” and walks away.This was the strangest Levi’s experience I’ve ever had. I was shopping for multiple pairs of denim and left without purchasing anything. Their poor customer service and lack of attentiveness is likely why customers are folding, standing near registers, etc.
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August 2023 by Charles Mundy
Walked in, hung out ten minutes, ended up helping a customer with some company history and absolutely no one even said hello or good bye the entire time. Thanks guy.
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July 2023 by Snap Cult
Walked in, hung out ten minutes, ended up helping a customer with some company history and absolutely no one even said hello or good bye the entire time. Thanks guy.
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July 2023 by Milan
They used to be located at the 3rd St, Promenade, but due to Covid moved. Crew is mostly the same, good service.
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June 2023 by Jose Oliva
People are always nice here.
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May 2023 by Ying Liang
Great location to try Levi’s. Take advantage of stopping in for returns and exchanges from purchases made online. Super friendly and knowledgeable staff that can walk you through all the different styles, colors and sizes. Made me feel much more comfortable ordering Levi’s online—superb service, definitely recommend!
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February 2023 by Alex Yeske
I came on a busy Saturday afternoon and the staff was so incredibly nice and helpful! Kim walked me through all of their jean styles and I went home with 3 new pairs!
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December 2022 by Charly C.
Never buying any other brand of jeans again!!Bought a pair for my partner but they unfortunately ripped with wear. The gentleman who served me at the tailoring section was so friendly and easy going. He let me use my red tab voucher for the repair and shipping them to me; thank you so much again!
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December 2022 by Joe U
Good service with nice sales people. The clothing speaks for itself
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December 2022 by Steve W.
Went to your Century City Levi's store with my wife to purchase some new jeans. Tough for me to find a good fitting pair. My size it was a tough one and the store had minimal options but a gentleman named Angel was fantastic. He assured me that he could get those jeans that he believe would be exactly what I was looking for in the next couple days and I'd be very happy. Well I ordered the jeans they came the next day and it was a fantastic fit. Thank you Angel for your great customer service. We appreciate you.