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March 2024 by Mimi King
We were helped by Christian, who was amazing!
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March 2024 by Gui Benites
Just got 2 fragrances here and the staff was lovely! Such a great experience at this particular location. Definitely recommend stopping by if you’re looking into getting a Le Labo product!
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March 2024 by Pat Giblin
I have been using these fragrances for many years and they get compliments all the time from men and women.However, recently I went in to have my fragrance created with my custom bottle that was a gift and I came upon this storefront. Then I met the staff.All three of them were super helpful and kind. The General Manager is Joshua Nece. I mentioned to him that I purchased the "test kit" and there were problems with some of them working properly. I was looking for a fast fix to get the spray bottle to work. Joshua immediately apologized and shared they "had a bad batch of sample bottles that just do not work right". Rather than that being the end, he said, "Please being them in and I will make sure we replace them! That was our fault. Here is my personal cell if you need to send them in and I will make sure we send them back to you".YES, that did happen and then when I reached out he was 110% ready to be of help.I am now going to drop them to another location that he contacted to get me qualified to return and all should be right soon.It was such a gift to be treated with such kindness and professionalism and the personal touch of trusting me with his cell number. I was a fan of this brand and fragrance before but now I am forever in memory of their care of the customer.Too often in today's environments people just do not make ANY effort at all. Joshua and his team were above and beyond any expectations and deserve to be recognized as such.Sorry for the long winded post/review but I am hopeful someone at Le Labo NY sees this and acknowledges this team for helping punctuate the BRAND!
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September 2023 by Liz L.
We decided to try another Le Labo stand-alone store before the end of September, while the City scents are available. If you are familiar with this concept, each major city that has a Le Labo presence represents and carries a single unique scent, in addition to the regular classics. These singular scents are available online and at all Le Labo stores and outlets only in September, so that is when you need to grab one if you like and don't live in or near that city.As with the other locations, this Le Labo allows you to try blotters and sprays of anything they have. I have now sampled about 18 of their unique and classic fragrances and for me, Poivre 23 (London only) and Tabac 28 (Miami only) are the best. I just bought a bottle of each. If I want more, I have to wait until next September.The store on West Third is a good place to shop. The parking is abundant and the store is on a clean, rather upscale street. The personnel are friendly but I don't feel any warm and fuzzies from them at this store, as with the previous. They could work on this, at these prices.This perfume, while elegant, is overly expensive, in my opinion, having grown up with perfume since infancy, literally. Also, it doesn't last more than a few hours. Still, I like the two I bought and may decide to get more some day. Luckily their classic collection is available all year long, the stores are open every day with good hours, and there are counters at department stores.(Btw, I am skeptical that they "hand blend" the perfumes for you. These are spray bottles with a tight, fixed collar -- I don't believe they have the equipment or expertise to do that at individual stores. I think they receive already filled and sealed spray bottles in bulk and then sell them to you. The concept of there being a laboratory at each store is implausible though cute and clever. Think about the cost of running a small, sterile, precise lab at hundreds of venues. They would need cosmetic chemists aka perfumers at a high salary at each place. Not likely! If I am wrong, please, Le Labo, weigh in.)
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August 2023 by Russell R
Some of the best perfumes ive ever came across. Highly recommend the Santal 33, Matcha 13, and Noir 29.
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June 2023 by Toma T.
Le Labo is one of my favorite places to get a perfume. What sets them apart is that they hand bland your perfume in front of you. Their products always smell fresh and since they are oil based, they last longer than any regular perfume. The staff working in this particular location was friendly, knowledgeable and very helpful. I ended up buying my favorite- Fleur d'Oranger 27. The staff made the shopping experience very special.
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June 2023 by Radwan Ktesh
I have great experience here , I have been santal 33 for over 4 years the lady and guy very nice they show me different opinions and open my eyes to try something different I end up buying 2 perfume it’s great to have people like what they do and do it from their hearts
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May 2023 by Herecomes T.
Better than sex is all I gotta say. Santal, another 13, matcha, musk are my favorites. Literally can take a shower in all their scents. They are pricey but I don't use that much so ends up lasting me like 2 years for each bottle. Worth it !
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May 2023 by Yvonne Acereto
Love Le Labo perfumes! This store rocks it!! Very good customer service!! Thank you ?
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May 2023 by R Anderson
John and Matt were super helpful
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April 2023 by Ava W.
Lelabo Los Angeles provides a one-of-a-kind and individualized perfume purchasing experience that is well worth a visit. The team is skilled and willing to assist you in finding the ideal smell for you. With a wide selection of high-quality fragrances to pick from, you can take your time exploring the various scents and creating a personalized fragrance that is uniquely you. Lelabo Los Angeles is a must-visit for anyone wishing to acquire a premium perfume because of the attention to detail and great customer care.
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February 2023 by Jull Riyong
The smell so freshh. Love it !
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October 2022 by Fatima Franco
The nicest staff !
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August 2022 by Maya K.
I stopped by Le Labo because I've always been curious about their scents. Demarcus was SO helpful and knowledgeable. He led me through a bunch of different scents with insight and patience. Both he and Michael were so friendly! Thank you for a great introduction to your company!
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August 2022 by Renne G.
Unfortunately, the company itself has gone down! They were bought out and now make the fragrance last a whopping 3 minutes, at best. Why you may ask?!? They now REQUIRE you to request more oil to make the scent be lasting, how it was once. The woman mixing the fragrance did not ask me if I wanted more oil or not - you aren't even given that option! However, if you are unaware you basically just purchased the equivalent to bath and body works, except they lasted longer! It makes me sad as I was unaware of this till now! Love the smell but will never ever support this company. This is for the grove location