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December 2023 by Levon A.
Amazing shop! La Auto is a great place, I brought my car in to do a quick oil change and they did it lightning fast with no problems. Also had them fix some glitches and bugs I had encountered in the electronics system. The guys really knew what they were doing and got that done too. I have a late model BMW and knowing how to work with it isn't always something any mechanic can do. I had a glitch with the infotainment system which needed special tools and knowledge which they had. Also their shop looks so neat and professional. I could see glimmers of shining new chrome tools tucked away in the drawers! These boys were amazing! 10/10 would absolutely recommend!
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December 2023 by Alice R.
LA auto center was a pleasant experience. I found LA auto center on yelp after searching for a new mechanic after moving to south LA. It was about a few months ago I went to get an oil change and to get a noise checked out that I kept hearing when I would break. It turns out it was the control arms that needed to be changed out. I had no idea what the control arms even were but fortunately Sergio explained everything with detail on a level where I was able to understand. Along the way I was offered coffee and a nice waiting room to wait meanwhile my car was getting checked out. Sergio and the staff were very friendly and definitely made me feel like I was in good hands. I also felt like the repair and the oil change was reasonably priced for my Nissan Rogue 2012. The repair was going to take a few hours and instead of waiting all that time there they offered me a ride home so I didn't have to wait so long. Later on they called me (earlier than expected) to tell me my car was ready. Again, Sergio explained everything to me and even showed me my old parts.After a few months my car is still running smoothly. I will definitely be coming back here soon, I'm almost due for another oil change! Thanks Sergio! See you soon!
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December 2023 by A D.
Hello. I'm updating this review from last year because ONCE AGAIN, these guys told me I *didn't* need work. I came in for an oil change and asked them to look at the brakes and spark plugs too. They could easily have added $300+ to the tab. Instead, they told me that my brakes and spark plugs were in fine shape and I didn't need to deal with either yet. I only got charged for the oil change.They keep my car running great and everyone who works there is truly lovely to deal with. Who looks forward to going to their mechanic? It means a lot to have a go-to place that I know I can trust.
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November 2023 by Kira Nicole Aphrodite Johnson
As an autistic woman, I was met with respect, competence, and kindness. This is without a doubt the best mechanic in LA! I have an older van (my baby Delilah VanGo) that frequently needs work. Other mechanics I’ve gone to are awful at both customer service and repair. This place is very professional, and completely welcoming as a woman. Best customer service ever from a mechanic!!
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November 2023 by Adrienne L.
These are my go to guys when I need quick and hassle free service! They are friendly, honest and always helpful! I own a car rental service so there are many services that I need completed same day. Sometimes I only have a window of a couple hours before it's time for the car to get back on the road. I've never not been able to get an appointment or l had to wait in a long line! LA Auto Center have themselves a life long customer!
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November 2023 by Mallory B.
After having my car broken into I was expecting a huge bill and I think if I had gone else where it would have been! They were so helpful and beyond reasonably priced and fixed my side mirror for me for free after three years of being taped on. The excitement I felt driving away with no duct tape on my car was amazing!! These guys are amazing and I have instantly become "my shop" I got home and told the concierge desk at my building to send everyone here! I would give 10 stars!!
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November 2023 by Leah G
Quite pleased with the service here! They honor the AAA discount, have a comfy waiting area, and easy to access location. Sergio answered my questions, let me know about each needed fix before starting work, and kept me informed. I will continue to bring my car here for general maintenance (I’ve yet to need their services for something like collision damage). Their prices are reasonable and attention to details outperforms that of a dealership.
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November 2023 by Timmy Haehl
Have been here a couple times in the last year, servicing my 2008 Nissan Xterra. I found them through AAA for a summer inspection which was done by them completely free and easily. Sergio is always very helpful and communicative. He seeks to educate each customer and make sure they understand what is wrong. LA Auto Center does not try to upsell anyone and seeks to have transparency. I always appreciate that in a shop like this. They have a decent waiting room (wifi is slow but functional) and it's located just outside of DTLA, not too hard to get to.Services: General repairs & maintenance
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October 2023 by Joe L.
Ok, so this is my THIRD review of LA Auto, and its amazing manager, Sergio. The previous recommendations were all five-star plus, and this one would be 10 stars if they offered it. Long story short, take your car here for whatever issues you have with it. I took my lady's car (a 2007 infi) because it was making a funny lurching noise. Sergio took it in immediately and diagnosed it as basically dangerously beyond worth repairing. I agreed after looking at them tear it down. On the spot, Sergio offered to actually buy the car from us, at a reasonable price. I presented it to my lady and she also agreed. We were busy so we asked for a few days to clean it out and deliver title. So, as sometimes happens, by the 4th day, she changed her mind. After I made the verbal agreement with Serge. I called Serge and said "hey brother, she's coming down there with me to talk with you about this". She did. And she asked for her car back and he calmly told her that he thought we had a deal and he already started work on it as the new owner in waiting. He then said "its around $2000 worth of work". Now of course, she didn't take this kindly and she's also a lawyer. So she immediately went full lawyer out and started talking about suing me, him etc, and it was starting to go all bad. Within an instant, Sergio turned immediately into the most talented relationship counselor I have ever known and simply smiled and told her "but this time, no charge, you can take your car back right now". My jaw dropped open. What could have turned into a 5 alarm shit show for me and her was solved in an instant by this man's keen sensitivity to the situation and the fluctuating nature of a woman's mind. Bravo Serge. We should all be so talented and professional at defusing situations such as this and I am forever appreciative of what you did that day. I will bring any and all cars your way, but never again hers. Actually, now she's driving one I bought her, so we don't need to worry about that issue any longer. In conclusion, bring your car here, you're in amazing hands.
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October 2023 by Luvon Moore
This is a excellent place to shop for a car my credit is not that good but I had a good down payment a lot of places turned me down but La Auto center worked with my credit and got me approved now I am able to take my kids to school and take my mom to her doctor appointments. Thank you thank you thank you for my mini van I am truly grateful.
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October 2023 by Eden E.
Y'all are seriously the best!My car was broken into and pretty badly damaged in an attempted theft a couple of weeks ago (along w many other Hyundai accents in the area I've learned), and I couldn't have asked for a better repair experience. I appreciate all of the time, communication, and advocacy that y'all did for me - above and beyond any of my expectations. Will definitely be coming back here for future repairs
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September 2023 by Marlon Delgado-Lopez
I am extremely pleased with the service i received from this shop. Very friendly and knowledgeable staff HIGHLY RECOMMEND! My car broke down on the side of the highway and was recommended this shop, car was dropped off after hours, and vehicle was inspected and repaired the next day.
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August 2023 by Corey Nash
If you’ve read the other reviews, it’s accurate. Sergio helped me with lots of car education while they replaced my transmission on my 2016 Mustang. I’ll be a return customer for sure and you should check out this place if you’re looking for a reliable mechanic.
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August 2023 by Casey Hunter
Had a very tricky problem with my car. Sergio and Steve were super communicative, informative, and helped me through a not so great situation. Solid people here.
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August 2023 by Mz Kat D.
As a single woman, recently moved back to dtla, i was dreading having to find a mechanic. I'm always weary of looking like an easy target and being overcharged for stuff my car doesn't need. So I came to yelp looking for a mechanic and sent a link to a guy friend so I had a second opinion. Turns out I had nothing to fear! The guys at LA Auto Center made me feel like I was being helped by uncles and cousins. They were quick and friendly and absolute professionals. I'm really grateful to have found these guys, and will undoubtedly return when the time comes.